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Cultivating a Culture of Excellence
Spa Coordinator Allie Harris coordinates spa days and private events at Revive Salon & Day Spa, while managing inventory and addressing the needs of the spa staff. Owner Ashley Boehler says Harris provides the team with both visionary and directional leadership.
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Ashley Harris elevates the spa experience at Revive Salon and Day Spa, while cultivating a culture of excellence.
Revive Salon and Day Spa
2 min to read
Ashley Harris elevates the spa experience at Revive Salon and Day Spa, while cultivating a culture of excellence.
Revive Salon and Day Spa
SALON TODAY's Meet the Manager series celebrates the managers, team leads, and directors in the industry who work to maintain the vision and goals of salons, spas, and barbershops. In today's profile, we meet Allie Harris, spa coordinator at Revive Salon and Day Spa in Findlay, Ohio. Owner Ashley Boehler credits Harris with cultivating a culture of excellence in her business and elevating the spa experience as she manager spa parties, events and customer service requests.
The Manager: Allie Harris, Spa Coordinator
Nominated by: Ashley Boehler, Owner of Revive Salon & Day Spa in Findlay, Ohio
Date of Hire: May 2022
SALON TODAY: What about Harris’ background made you believe she’d be a good manager?
Boehler: “She started at a Med Spa in Columbus, Ohio, and she had great organizational skills and a great sense of direction. She had a strong drive and was able to start this position from the beginning, and was willing to work hard for the spa's success. She truly cares for people and was recently a nanny for a family I had a personal relationship with.”
ST: What personality characteristics does Harris have that makes her a good manager?
Boehler: “She is well organized, friendly and very knowledgeable about our services and products.”
ST: How is she compensated?
Boehler: “Hourly plus vacation pay and bonuses, and, of course, free lunch on Fridays”
ST: What are the three most important tasks Harris takes on at the spa?
Boehler: “Coordinating spa days, private events, and customer service requests. She also keeps inventory up to date and constantly coordinates with spa staff about needs.”
ST: How often do you meet with this manager, and what do you go over?
Boehler: “Daily, we keep each other updated about what’s next.”
ST: How has Harris helped you grow the business?
Boehler: “Allie has been an inspirational presence since 2022, providing visionary leadership and directional leadership for our spa services, service providers, private parties, and events, including our high-profile Festival of Trees event supporting United Way. Her passion for staff engagement, awareness, and empowerment has cultivated a culture of excellence, elevating the spa experience and fostering a lasting impression on our guests.”
If you have a manager you'd like to nominate for this series, learn more here.
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