
You Don't Own a Salon. You Own A Business.
In his latest blog, Leon Alexander Ph.D., challenges industry conventional thinking to help owners add more to their bottom lines.
Two salons incorporate essential oils in an arrival ritual that encourages clients to relax, while making wearing a mask more pleasant.

Owner Lisa Vann encourages a guest to destress.
Duncan Star-Boszko

A station at Vann Studio Salon welcomes clients, invites them to take a deep breath, and enjoy a disposable mask scented with a Eufora Essential Oil blend.
Duncan Star-Boszko
In the not so distant past, most clients looked forward to their salon appointment as a time to focus on themselves, relax and leave their cares behind. But let’s face it, while the pandemic still has us in its grip, venturing anywhere out of the house can cause stress for many.
Three salons recently incorporated welcoming rituals, using Euforaproducts, into their salon and spa services to encourage clients to relax, while also easing the frustration of wearing the required mask for an extended period.
Take a Deep Breath
At the Vann Studio Salon in Seattle, Washington, the team gives arriving guests a disposable mask sented with their choice of Eufora Essential Oil. (Guests are asked to choose a scent when booking their appointment). The disposable mask is sealed in a bag for sanitation purposed and safely disposed of after the guest’s departure.

Owner Lisa Vann gives a client a scalp massage with the essential oils encouraging her to relax before her service.
Duncan Star-Boszko
“Not only does this keep the guest’s personal mask from getting wet or soiled during the service, but the fresh mask and robe put the client in a more relaxed state of mind,” says Owner Lisa Vann. “The scented mask also gives the stylist a great ice breaker when it comes to retailing the Eufora Wellness Collection of Oils and Candles.”
A sanitation station includes signage that explains the scent blends in each oil, while encouraging guests to take a deep breath, through their masks, of course.
Time to Unwind
To make the arrival experience more seamless and less stressful at Emerge Modern Salon in Englewood, Colorado, the team sends COVID releases to the guest via text prior to their appointment. Along with the release, guests receive an invitation to select their “arrival aroma experience”—either UnWind, InLove, DeStress or ReNew.
Upon arrival, guests get a quick temperature check, then they receive a scent strip dipped in their aroma of choice.
“The scent strip is a sanitary way to let guests apply the aroma to their own masks by gently dabbing it onto the outer edges,” says Founder Ivy Overby. “Not only does this relax the guest, but it opens the door to a conversation about how to use Eufora essential oil blends for instant attitude adjustments.”
Kickstart to Hair Health
At Goode Hair Studio in Tewksbury, Massachusetts, Owner Katie Bruce launched a welcome back ritual for guests who had been away from the salon for a while. Now it is also offered to new guests.
“The treatment gives the stylist the cleanest palette to work with by gently starting to remove unwanted build up from drug store shampoos/conditioners as well as other at-home DIY processes," says Bruce, who is an American Board-Certified Hair Colorist. "We start with Eufora Urgent Repair Shampoo, lathering well and then capping the hair. The guest is then placed under a hood dryer for 15 minutes. This will gently kick start the removal of anything in the hair that doesn’t belong there. It works to detox from buildup and also works great to remove chlorine and other minerals. After the 15 minutes, the shampoo is rinsed out, and we follow with an application of Eufora Urgent Repair Treatment and a rejuvenating scalp massage."
"At home recommendation for new guests is Urgent Repair Shampoo and Urgent Repair Treatment," Bruce continues. "Once they finish the first bottle, we reevaluate the health of their hair and can make a recommendation on the best duo for their regular cleanse and treat regimen.”

Incorporating the essential oil blends into the service opens up a dialog that can lead to a retail sale.
Duncan Star-Boszko

In his latest blog, Leon Alexander Ph.D., challenges industry conventional thinking to help owners add more to their bottom lines.

In her latest blog, Amy Pal helps you develop your own clear guidelines around complimentary free employee services.

From managing air traffic on busy days to handling frustrated guests' complaints, your front desk team often serves as the salon's emotional shock absorber. From a customer service lesson from the DMV to a list of strategies for caring for your front line, our experts offer ideas for alleviating stress, celebrating wins, and setting goals.

According to the KIM Report, top-line salon revenue appears steady or slightly up, but that growth is driven primarily by service price increases. Beneath the surface, retail performance and client visit frequency (appointment drift) are under real pressure. In his latest blog, Alain Audet offers strategies for keeping your salon's retail sales strong.

Putting your family to work in the salon offers some real tax benefits, but you have you have to play by the rules of the tax code to claim them. Azarvand Tax Law's Leticia Skrabut, Esq., shows you how.

Discover how to create a true “WOW experience” for every client by first building a culture where your team feels engaged, empowered, and inspired. Drawing on Calvin Stovall’s Iconic Framework, this blog explores how salon, spa, and clinic leaders can strengthen culture, elevate customer experience, and build a business that stands out for the long term.
Sponsored by Phorest Salon Software

The wellness industry is growing fast, and salons and barbershops already are an important part of it. In her first blog, Tracy Rado shares where the wellness dollars are heading, and how salons can grow with this movement.

While salon sales are increasing, owners often feel they're working harder for the same or less profit. Leverage Q2 data from The KIM Report, Alain Audet reveals some of the structural changes that are dampening your growth and why your region and your salon size matters.

Weaknesses in your business are amplified during the Holiday Season. Spark Pro Global's Lucy Randall shows you five things to do now to have the strongest holiday season yet.

In Kati Whitledge's latest blog, she shares how salons have moved away from dress codes and embraced appearance standards. But by removing strict dress codes, some businesses may have unintentionally lowered their appearance standards. Whitledge helps you explain to your team why an appearance standard is important and how to smoothly implement a new appearance policy.

The Small Business Health Care Tax Credit is a non-refundable tax credit for for-profit businesses that provides a financial incentive for eligible employers who offer health insurance coverage to their employees. Leticia Skrabut, Esq., walks you through how to claim that credit.

Developing strong work habits early in one's career supports long-term success in the salon industry. Jesse Linares offers new stylists his top five tips.

Most salon owners have no idea what these numbers are. You can hit record sales and still have a profit problem. The difference comes down to four numbers almost nobody was taught to track.
Sponsored by Strata Salon Systems™

A five-area audit every owner-dependent salon needs to run. You built something that looks successful. Now find out if it can survive without you.
Sponsored by Strata Salon Systems™

Every month you put off fixing the problem, it gets bigger, more expensive, and harder to solve.
Sponsored by Strata Salon Systems™

At Janet St. Paul Studio for Hair and Beauty, Director of Operations Natasha McMillen helps bring her wife Janet St. Paul's vision to life, elevating every system from education to operations.

Expand your color service menu with the Pinstripe technique. Brooks and Brooks' Marlon Hawkins walks you through the technique.