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From managing air traffic on busy days to handling frustrated guests' complaints, your front desk team often serves as the salon's emotional shock absorber. From a customer service lesson from the DMV to a list of strategies for caring for your front line, our experts offer ideas for alleviating stress, celebrating wins, and setting goals.
Stress was the factor respondents blamed most often when their skin worsened, cited by 54%, followed by diet at 37% and hormones at 35%.
YouGov report explores anti-aging attitudes, skincare routines, Botox awareness, and how prevention-minded consumers are shaping the beauty and wellness market.
A Certified Mindful Self-Compassion Teacher from the University of California, San Diego, Julie Potiker created SNAP — evidence-based mindfulness practices that are easy to learn, remember, and use anywhere (even in the heat of the moment). Here’s how it works.
As the weather warms up, many Americans are planning their summer getaways, but sadly fewer Americans are taking full advantage of their vacation time. Our Wellness Blogger Mary Wilson outlines why it's important to give yourself a vacation.
Any team member can book Cass and Company's Zen Room any time, no questions asked. Find out how Angi Snodgrass created the room for a few hundred dollars.
Ahead of her Destination Rejuvenation in March, Mary Wilson shares 10 strategies to manage both your mind and your body as you enter the busiest time of the year in the salon.
A client living with trichotillomania will likely hide it from you, and might skip coming to the salon altogether. Once you understand the problem, you will become an asset and resource to your client.
The American Institute of Stress says 83% of US employees suffer from work-related worry, which may increase burnout. Crystal Expert Brett Larkin reveals the best crystals to improve your workspace, boost productivity and reduce stress.
While Megan Markle recently was spotted wearing a wellness disc that costs $1,000 a year to reduce stress hormones, there are natural strategies for reducing stress that cost a fraction of the cost. Experts reveal five.
