Salon Today
MenuMENU
SearchSEARCH
Enter keywords to search across all content
In The Know|News|Nov 4, 2011

Linkup Marketing 2012

Linkup Marketing helps salons promote their businesses online with social media strategy and management, search engine marketing, and blogging services.

Find the Right Salon Space

COMMERCIAL REAL ESTATE guru, and Vice President of Cursor Realty Corp, Willow Shambeck, works directly with renters looking for the perfect salon space. Here he provides SALON TODAY with tips on what salon owners should consider before buying in regards to market, location and incoming costs.

Ad Loading...

Handling Salon Chores

Dusting retail shelves, folding towels, sweeping the floor—all those thankless daily salon tasks that must be performed but ones that no one wants to do. In this installment of Owners' Forum a reader asks how we get these accomplished at Atelier. I share my story, then turn the tables and invite you to share your own suggestion.

Dealing with Disgruntled Staffers

How do you deal with a disgruntled employee? Remember that your employees are the first customers you need to make happy. So once you find out what the issue is, think about how you would resolve the issue with a customer. Modify that resolution to work with your employee. Of course, there are certain situations that may require some tough love, or a difficult decision, but as a business owner, it's important to face the harder situations head on. they don't get better if you ignore them.

Breathe In, Rock Out

If the earthy new age music flowing from your spa's sound speakers seems too far a departure from the tunes that are rocking your salon, now there's a new option. Released in November, the Modern Meditations series Rock Classics and Modern ...

Ad Loading...

Creating Team Synergy

"Have you met the new front desk girl?" says Stylist #1. "Seriously? Another new person at the front desk? This just means more mistakes in my book," responds Sylist #2. Then Stylist #3 adds, "I don't understand what's so hard about working the front desk!"

6 Ways to Create a Culture of Gratitude

Here's a question just in time for Thanksgiving—does your organization encourage a culture of gratitude? Not in the obligatory "In this economy you'd better be grateful to have a job!" way, but rather in the "Gee, I really appreciate my coworkers and the feeling is mutual." According to a recent Gallup poll, 65 percent of people say they don't feel appreciated at work. And that feeling quickly leads to pervasive negativity, low morale and decreased productivity.

Faces of Leadership

As part of SALON TODAY's coverage of leadership types and analytical and creative thinkers, we asked our sponsors to explore their business history, management style and what they attribute to the company's success.

The Revolving Front Desk

We've all heard the saying, "Don't sweat the small stuff." Sometimes, I think we sweat the small stuff because we don't know there is a bigger problem lurking right over our heads! Every day salon owners are frustrated with the cash drawer being off at day end by $5 to $20. I realize this feels like lost money and can be disappointing, but did you know that you could be missing thousands of dollars every month by not having a properly scripted front desk sales team?

What Your Employees are Afraid to Tell You

The usual talk among leaders is about needed conversations with employees regarding behavior and performance issues. And for those conversations that are guaranteed to raise your blood pressure, there are some fine books available, such as "Fierce Conversations" and "Crucial Conversations" to help you through. But what happens when employees need to tell you about issues with your behavior and performance as their leader?

What's on your Compromise List?

Every leader has one. It's that list of leadership projects, tasks and responsibilities that you prefer to avoid, ignore or bestow with your highest level of procrastination. It is truly amazing how you can find a zillion low-level things to do rather than tackle your compromise list and check off a few items.

Ad Loading...