
A Partner in Business and in Life
At Janet St. Paul Studio for Hair and Beauty, Director of Operations Natasha McMillen helps bring her wife Janet St. Paul's vision to life, elevating every system from education to operations.
COMMERCIAL REAL ESTATE guru, and Vice President of Cursor Realty Corp, Willow Shambeck, works directly with renters looking for the perfect salon space. Here he provides SALON TODAY with tips on what salon owners should consider before buying in regards to market, location and incoming costs.
COMMERCIAL REAL ESTATE guru, and Vice President of Cursor Realty Corp, Willow Shambeck, works directly with renters looking for the perfect salon space. Here he provides SALON TODAY with tips on what salon owners should consider before buying in regards to market, location and incoming costs.
SCOUT YOUR MARKET and know your competition. Who are the strong salons in the area and why? Who are the weak salons in the market and why? Use this information to mold yourself into one of the successful ones.
KNOW CLIENT DEMOGRAPHICS like income levels, age and ethnicity. Then seek the neighborhood that fits within these demographics.
LOCATION IS CRUCIAL. Most customers will only travel five miles to a salon, so find a location close to your target customer.
SHOPPING CENTER ALERT. If you are seeking a shopping center location, be aware of the co-tenants and be sure that you are not competing with their services. For example if you offer nail services, an existing nail salon in the center may have a restriction not allowing you to enter the center. Be sure to ask the owner or leasing person if there are any conflicts.
SIZE OF SALON. Lease rates are based on a per-square-foot price so every square foot of your salon should be utilized and profitable.
PRE-EXISTING SPACE. Due to high incoming costs for a salon (impact fees, plumbing) it is best to find a pre-existing salon space. This can be accomplished by purchasing an existing salon or recently closed/relocated space.
EXPLORE THE MARKET for new retail space. A developer can typically assist with incoming costs by putting your required plumbing in during initial construction.
GET A GOOD REAL ESTATE REPRESENTATIVE. Agents can assist you in your site selection process. They should be experienced in lease negotiation, site selection and be familiar with local codes and market history. They can save you thousands of dollars not to mention time.

At Janet St. Paul Studio for Hair and Beauty, Director of Operations Natasha McMillen helps bring her wife Janet St. Paul's vision to life, elevating every system from education to operations.

Expand your color service menu with the Pinstripe technique. Brooks and Brooks' Marlon Hawkins walks you through the technique.
The strongest salons, spas, and med spas know which numbers tell the real story of their business. In this practical guide, Phorest breaks down the five essential KPIs every business should track to improve retention, boost revenue, and make smarter decisions with confidence.
Sponsored by Phorest

At Bella Style Salon in Slidell, Louisiana, Director of Operations Angela Meyer tackles inventory, team management, and guest relations. Read all about her in our latest Meet the Manager.

Starting at Impressions front desk in 2006 when he was 19 years old, General Manager Paul Petrowsky is a seasoned professional who owner Sarah Taylor says is responsible for much of her own success.

Planning is in full swing for the most anticipated events and promotions for the 2026 holidays. As owners share their favorite ways to celebrate, they prove that a carefully planned event can also build culture, increase client loyalty, boost sales, and set a business up for a successful 2027.

When things run amok at Mane Attraction Salon, Owners Chris and Jenny Knudsen say General Manager Sami Hernandez is their go-to resource and ultimate sounding board. Meet Sami in this installment of Meet the Manager.

Pagoda, a new AI-native operating system for scheduling, payments, patient records, marketing, and client communications, launches at Skinovatio Medical Spa in Arlington Heights, Illinois.

At a panel discussion hosted by L’Oréal Professionnel in Paris in early July, French Philosopher Sophie Galabru explored the cultural shift where women are increasingly choosing natural, personalized color results over traditional grey coverage. In an exclusive interview with SALON TODAY, Galabru and L’Oréal Professionnel Colorist Pierrick Beringer discuss this shift and how salons and colorists respond.

At Salon Blonde, Director of Operations treats the staff as the salon's most important guests, while her wonderful 'nerdy' side, loves data, systems, and numbers. Find out how she makes Salon Blonde tick.

In an exclusive interview with SALON TODAY, Salon Owner Salvatore Minardi reflects on his past 18 months as Intercoiffure America Canada's World Talent Exchange Ambassador and how his experiences will help encourage cultural and artistic exchange and support greater engagement between ICA and the global organization Intercoiffure Mondial.

Everything you need to know about client retention as a salon owner.

Owner Shelby Bills says her general manager, Sydney Osborne, reminds her of the power of leading with heart. Find out how Osborne became a great leader in our lastest installment of Meet the Manager.

In her latest blog, Kati Whitledge identifies the five stages salon owners go through when a team member leaves the salon unethically, offering advice for each stage.

The beauty and wellness businesses pulling ahead aren’t just working harder—they’re using AI to capture demand, personalize pricing, and convert more of every guest interaction into revenue. Here’s what the benchmark data reveals about the growing gap between AI adopters and everyone else.
Sponsored by Zenoti
Stop chasing recruitment ghosts on generic job boards and start curating an elite team. Discover the framework that top-tier salons use to bypass phone tag, automate visual portfolio vetting, and attract high-earning, culture-first beauty professionals directly through real-time messaging. Turn your recruitment process into an exclusive brand invitation that keeps your highest-ticket chairs permanently filled.
Sponsored by Beautista
Your calendar looks full, but is all of that demand actually converting to revenue? From phantom rebookings to underpriced peak hours, the 2026 Benchmark Report exposes five revenue leaks that most beauty and wellness businesses don’t even know they have.
Sponsored by Zenoti