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How to Assist Madoff's Victims

Located in Chester, New Jersey, Frank Anthony Salon and Spa (frankanthony.com) clients have been hit where it hurts by Bernie Madoff, AIG and Wall Street losses. To help out clients during a tough economy and keep staff members busy and cash flowing, owner Frank Warner launched two new marketing programs this spring—Interview Cuts and Color and the Frank Anthony Stimulus Package.

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PBA’s Business of Beauty Study is a Retail Mythbuster

Cosmoprof Symposium 2009 kicked off early Sunday morning by digging deep into the research revealed by the landmark Business of Beauty study. To pique the interest of owners, Presenter Neil Stern demonstrated how an overall 3 percent increase in retail sales would mean an additional $30,000 in revenue and $15,000 in incremental profits to a salon.

Top Tip: Hire Slow, Fire Fast

People interview well. They are bringing their A game and intend to deliver a great performance. So you see the best. To slow down the hiring process we have a three part interview cycle where they interview with me last.

Ooops! Marketing Mishaps

Rolling out a new marketing initiative is like rolling the dice. Sometimes the idea pays out big, sometimes it falls short. We want to know about those marketing programs that have missed the mark. What was the original idea? What results did you expect? What actually happened? How would you change it if you had it to do over?

Boosting Your Online Presence

What shows up when you do a Google search of your salon’s name? Robert Andrew Salons & Spas (robertandrew.com) in Gambrills, MD, owned by Robert Zupko, decided they wanted to boost their number of responses in search listings and hired an ...

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In The Know|News|Jul 10, 2011

The Social Network Addiction

For months, my family, friends and colleagues have prodded me to set up a Facebook account. I'll admit it—I've been resisting. Not because it intimidated me, but rather because I know myself way too well.

Verasoft

Hands down, your salon software is the most critical tool for managing and growing your business. This Clip-and-Save Guide helps you evaluate and compare your options.

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