
Client Retention Guidebook
Everything you need to know about client retention as a salon owner.
The lease agreement is a long-term commitment that often favors the landlord, creating potential pitfalls for the tenant. Engaging a professional lease consultant can be a game-changer in this process.

Leases are designed to benefit the landlord, but a lease negotiation expert can help save money and avoid pitfalls.
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Negotiating a commercial lease is a critical step for any small business owner. The lease agreement is a long-term commitment that often favors the landlord, creating potential pitfalls for the tenant. Engaging a professional lease consultant can be a game-changer in this process.
Lease Costs: For many small businesses, lease payments represent one of the highest operational costs. According to the Small Business Administration (SBA), commercial rent can account for up to 20% of total expenses.
Negotiation Success: Studies have shown that businesses using professional lease consultants can achieve an average reduction of 10-20% in lease costs.
Business Longevity: The U.S. Bureau of Labor Statistics reports that 20% of small businesses fail within their first year, and 50% within five years. Poor lease agreements can contribute significantly to these failures by imposing financial strain.
A commercial lease consultant brings invaluable expertise to the table. With years of experience in lease negotiation, representing both landlords and tenants, a consultant can offer insights and strategies that significantly benefit the tenant. This experience is crucial because lease agreements are typically crafted by landlords to maximize their advantages. Having a consultant ensures that you, as a tenant, can negotiate terms that are more favorable and protect your interests.
Negotiation isn’t limited to rental rates. Key clauses such as Assignment, HVAC, and Guaranty can be modified to offer substantial benefits to the tenant. For instance, specific wording adjustments recommended by a seasoned consultant can provide protections and potential cost savings that exceed the consultant's fee.
Another critical aspect of lease negotiation is safeguarding against early termination by the landlord. A consultant meticulously reviews the lease for clauses that could allow the landlord to terminate the agreement prematurely. This proactive approach ensures that your business remains secure in its location for the duration of the lease term.
The support of a lease consultant extends beyond initial negotiations. Throughout the process, a consultant coaches you on dealing with the landlord, ensuring you understand each step. This continuous support lasts until you are confident and ready to sign the lease.
It's advisable to start your lease renewal process at least 18 monthsbefore the lease expires. Request a renewal proposal from your landlord early and follow up diligently. This strategy signals to the landlord that you have ample time to consider other options, strengthening your negotiating position. Landlords often attempt to delay negotiations to limit your alternatives, so being proactive is essential.
Utilizing lease consultation services is a strategic investment for any small business. The expertise and guidance of a consultant not only help in securing better lease terms but also provide long-term stability and protection for your business. Free consultations are available to determine how these services can specifically benefit your situation.
Don't wait until issues arise—begin your lease renewal process early and ensure that your lease agreement serves your business's best interests from the outset.

Lynn Chisholm is a lease negotiations expert with Salon Summit Business Center.
SSBC
For more information on how Summit can help you negotiate “like a boss,” schedule a 30-minute discovery call with their lease negotiation expert, Lynn Chisholm.

Everything you need to know about client retention as a salon owner.

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