
The Constant
Starting at Impressions front desk in 2006 when he was 19 years old, General Manager Paul Petrowsky is a seasoned professional who owner Sarah Taylor says is responsible for much of her own success.
We asked top stylists, many of them mentors themselves, to talk about who inspired them.
“ROBERT CROMEANS—he really teaches that it’s up to us how well we do, and to strive to be the best we can not only through education but sharing information—which I think is so important. Also, he teaches us to be proud of our industry and just how limitless our earning potential is. He also reminds us to have fun and love what we do. Who wouldn’t want a career like that?” PATTI WILLIAMSON, Bloom (Sault Ste. Marie, Ontario, Canada)
“GINA KHAN. She has a no-nonsense, no-ego approach. All stylists must undergo the same training regardless of their experience level. Her staff respects her and she has their best interests at heart.” RACHEL GLENN, Prink Salon (Chicago)
“THE AVEDA CORPORATION. I enjoy their commitment to education, professionalism, quality products and the environment.” JEANETTE STEVENSON, Korea Aveda Salon, Spa and Boutique (Burlington, Ontario, Canada)
“JOHN PAUL DEJORIA. I was so impressed with the way he and Paul Mitchell started their business. I have carried and sold Paul Mitchell products since the ‘80s, not only because we love them, but because they never tested on animals and the company has an ongoing love of the environment. They have given back as much as any other company, and have been leaders in education.” DONNA MILLER, Donna’s Hair Studio and Spa (Ewing, New Jersey)
“MY INDUSTRY MENTOR IS MY FATHER. Although he was never a stylist, he told me when I was a young stylist, ‘If I ever owned my own salon, I would name it after myself.’ When I asked why, he then said, ‘I don’t know much about your business, but if you ever had trouble, I would fight for it.’ This was over 30 years ago, and my dad died 11 months later. I have now owned my salon for 22 years, and it is called Ian Marc’s. My dad’s middle name was Marc, as is mine, and I think about him every day. He never saw my success, but I know that every challenge I have had in business, I have survived it because of him!” IAN MARC SMITH, Ian Marc’s Salon (Bedford, Nova Scotia, Canada)
“IF I WERE TO PICK ONE INDUSTRY PROFESSIONAL I most wished I could be like when I grew up, it would be Michael Gordon. I truly idolize the way he grew his company, his people and his brand. The strength in what he did can still be felt in the Bumble organization—that in itself says something powerful. His collective contributions to the industry, to business, to art, to the creative world, to fashion, to hair care products and to the individual hairdresser are unmatched in my eyes.” JOE SNELL, Ziva Salon-Store (Portland, Oregon)
“WAYNE GRAND has been my mentor for my entire career. He is positive, motivated and full of energy. He truly wants to help our industry become more professional and successful.” Shelley Novakoski, Salon Pure (Saskatoon, Saskatchewan, Canada)
“BETH MINARDI. She is an amazing colorist and a wonderfully accomplished businessperson.” JENNIFER RABIDEAU, Halo Salon & Color Lab (Fort Worth, Texas)
“MY FIRST BOSS IN 1973. She was a go-getter and really taught me about hairdressing and business—both the good and the bad. I learned a lot from her. She took me under her wing after I had been very discouraged at my first attempt at being a stylist. She and the other four women I worked with re-taught me everything from doing cuts, color, perms etc. I will never forget her, and I hope that someday I may be able to do the same for someone else.” LYNN HAMMOND, Harbor Hair Design (Kingston, Washington)
“MY FIRST MENTOR WAS EDWIN NEILL II, who introduced the novel idea that as a distributor, he wanted to be a partner for my personal and professional growth. Edwin also sincerely believed in the salon owners, often much more than we believed in ourselves, and this changed many lives, especially mine.” MARILYN IHLOFF, Ihloff Salon and Day Spa (Tulsa, Oklahoma and Kansas City, Kansas)
“FLOYD KENYATTA, BECAUSE HE PAVED THE WAY for African-Americans to be top-flight educators in areas that were not open to us before.” ALONZO PALMER, Alta Moda Salon (Detroit)

Starting at Impressions front desk in 2006 when he was 19 years old, General Manager Paul Petrowsky is a seasoned professional who owner Sarah Taylor says is responsible for much of her own success.

Planning is in full swing for the most anticipated events and promotions for the 2026 holidays. As owners share their favorite ways to celebrate, they prove that a carefully planned event can also build culture, increase client loyalty, boost sales, and set a business up for a successful 2027.

When things run amok at Mane Attraction Salon, Owners Chris and Jenny Knudsen say General Manager Sami Hernandez is their go-to resource and ultimate sounding board. Meet Sami in this installment of Meet the Manager.

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At a panel discussion hosted by L’Oréal Professionnel in Paris in early July, French Philosopher Sophie Galabru explored the cultural shift where women are increasingly choosing natural, personalized color results over traditional grey coverage. In an exclusive interview with SALON TODAY, Galabru and L’Oréal Professionnel Colorist Pierrick Beringer discuss this shift and how salons and colorists respond.

At Salon Blonde, Director of Operations treats the staff as the salon's most important guests, while her wonderful 'nerdy' side, loves data, systems, and numbers. Find out how she makes Salon Blonde tick.

In an exclusive interview with SALON TODAY, Salon Owner Salvatore Minardi reflects on his past 18 months as Intercoiffure America Canada's World Talent Exchange Ambassador and how his experiences will help encourage cultural and artistic exchange and support greater engagement between ICA and the global organization Intercoiffure Mondial.

Everything you need to know about client retention as a salon owner.

Owner Shelby Bills says her general manager, Sydney Osborne, reminds her of the power of leading with heart. Find out how Osborne became a great leader in our lastest installment of Meet the Manager.

In her latest blog, Kati Whitledge identifies the five stages salon owners go through when a team member leaves the salon unethically, offering advice for each stage.

The beauty and wellness businesses pulling ahead aren’t just working harder—they’re using AI to capture demand, personalize pricing, and convert more of every guest interaction into revenue. Here’s what the benchmark data reveals about the growing gap between AI adopters and everyone else.
Sponsored by Zenoti
Stop chasing recruitment ghosts on generic job boards and start curating an elite team. Discover the framework that top-tier salons use to bypass phone tag, automate visual portfolio vetting, and attract high-earning, culture-first beauty professionals directly through real-time messaging. Turn your recruitment process into an exclusive brand invitation that keeps your highest-ticket chairs permanently filled.
Sponsored by Beautista
Your calendar looks full, but is all of that demand actually converting to revenue? From phantom rebookings to underpriced peak hours, the 2026 Benchmark Report exposes five revenue leaks that most beauty and wellness businesses don’t even know they have.
Sponsored by Zenoti

After moving to Colorado and teaching at a cosmetology school, Allison Stock joined Zandi K as a stylist, eventually becoming part of the Leadership Team, Education Team and Master Bridal Team. Today, as Director of Operation, Stock is Owner Nicki Wenz's right hand, managing human resources and operations, education and career development, and coaching and culture.

In a world dominated by e-commerce, salon owners push back with proven strategies to increase retail sales while motivating team members to educate their clientele and delighting clients with retail-themed events and clever merchandising displays.

The company's Concealed Bead Method is raising the bar for what professional extension education can deliver.

Scott maximized her micro-salon by transitioning from stylist to strategic owner, focusing on recruiting and station-sharing. By prioritizing her ownership role over behind-the-chair work, she grew her team to six stylists within the two-chair, 150-square-foot space before eventually moving to a larger facility.