The Constant
Starting at Impressions front desk in 2006 when he was 19 years old, General Manager Paul Petrowsky is a seasoned professional who owner Sarah Taylor says is responsible for much of her own success.
by Stacey Soble
What’s Your Future?
AS YOU PREPARE your business for a new year, it’d be helpful to have a little crystal ball in hand—especially for 2012, a year marked by numerous theories and ominous predictions.
by Salon Today Staff
October 1, 20112 min to read
AS YOU PREPARE your business for a new year, it’d be helpful to have a little crystal ball in hand—especially for 2012, a year marked by numerous theories and ominous predictions.
Neill Corporation is offering it’s own forecasting tool with Serious Business 2012, held January 22-23 at the Roosevelt Hotel in New Orleans, Louisiana. The conference, themed “What’s the Future?” is lining up an impressive roster of speakers, from both within and outside the industry, to help owners and managers navigate their own salon future:
Attitude Adjuster Geno Stampora helps salons and businesses worldwide refine their abilities for growth and success.
Natural Healer Dr. Andrew Saul, author of the Doctor Yourself series, counsels thousands of people to restore their health without drugs or surgery.
Responsibility Chief Carol Sanford takes a fresh look at what makes an organization truly responsible, then offers proven and practical systems for doing business so that your community, society and ecology are improved.
Advertising Guru Sally Hogshead, author of Fascinate: Your 7 Triggers of Persuasion and Captivation, leads companies in discovering what makes them fascinating, then uses those innate qualities to make more persuasive marketing messages.
Unparalleled Futurist Watts Wacker helps top corporations and organizations navigate the sea of change that is taking hold in the new millennium.
Inspirational Global Hairdresser David Adams is a globally known and respected specialist in hair color, the former technical artistic director for Aveda, and the founder of the new color coaching company, red CHOCOLATE.
Standup Philosopher Tim Freke is a lover of wisdom who is pioneering a simple, new way to experience a profound spiritual awakening.
Challenge Coach Leslie Rice-Winterrowd advocates transformation and staff longevity by offering a simple approach to everyday business challenges.
Entrepreneur and Early Adopter Chris Murphy is a financial analyst and consultant who also owns Maximum FX Salons and Spas, a leader in marketing systems and Internet lead generation through social media platforms.
Leadership Compass Jackie Freiberg is dedicated to helping leaders create the best places and the best people who do their best work for a better world.
Inspirational Innovator Scott Buchanan owns the renowned Scott J Salons and Spas and regularly leads seminars on benchmarking, front desk systems and measuring business profitability.
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More Salon Management
The Most Wonderful Time in Salons and Spas
Planning is in full swing for the most anticipated events and promotions for the 2026 holidays. As owners share their favorite ways to celebrate, they prove that a carefully planned event can also build culture, increase client loyalty, boost sales, and set a business up for a successful 2027.
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Leading with Empathy, Humility and a Mastery of Systems
When things run amok at Mane Attraction Salon, Owners Chris and Jenny Knudsen say General Manager Sami Hernandez is their go-to resource and ultimate sounding board. Meet Sami in this installment of Meet the Manager.
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Warm Leadership and Analytical Precision
At Salon Blonde, Director of Operations treats the staff as the salon's most important guests, while her wonderful 'nerdy' side, loves data, systems, and numbers. Find out how she makes Salon Blonde tick.
by Stacey Soble
Trotting the Globe, Forging Connections, Fostering Artistic Creativity
In an exclusive interview with SALON TODAY, Salon Owner Salvatore Minardi reflects on his past 18 months as Intercoiffure America Canada's World Talent Exchange Ambassador and how his experiences will help encourage cultural and artistic exchange and support greater engagement between ICA and the global organization Intercoiffure Mondial.
by Stacey Soble
Client Retention Guidebook
Everything you need to know about client retention as a salon owner.
Success Grown from Within
Owner Shelby Bills says her general manager, Sydney Osborne, reminds her of the power of leading with heart. Find out how Osborne became a great leader in our lastest installment of Meet the Manager.
by Stacey Soble
How Salon Leaders Can Process the Pain and Lead Forward When a Team Members Leaves Unethically
In her latest blog, Kati Whitledge identifies the five stages salon owners go through when a team member leaves the salon unethically, offering advice for each stage.
How AI Is Closing Revenue Gaps for Salons and Spas
The beauty and wellness businesses pulling ahead aren’t just working harder—they’re using AI to capture demand, personalize pricing, and convert more of every guest interaction into revenue. Here’s what the benchmark data reveals about the growing gap between AI adopters and everyone else.
Sponsored by Zenoti
The Premium Talent Magnet: The Modern Salon Playbook for Attracting Six-Figure Stylists
Stop chasing recruitment ghosts on generic job boards and start curating an elite team. Discover the framework that top-tier salons use to bypass phone tag, automate visual portfolio vetting, and attract high-earning, culture-first beauty professionals directly through real-time messaging. Turn your recruitment process into an exclusive brand invitation that keeps your highest-ticket chairs permanently filled.
Sponsored by Beautista
Five Revenue Leaks Hiding in Your Salon
Your calendar looks full, but is all of that demand actually converting to revenue? From phantom rebookings to underpriced peak hours, the 2026 Benchmark Report exposes five revenue leaks that most beauty and wellness businesses don’t even know they have.
Sponsored by Zenoti
The Heartbeat of Zandi K's Success
After moving to Colorado and teaching at a cosmetology school, Allison Stock joined Zandi K as a stylist, eventually becoming part of the Leadership Team, Education Team and Master Bridal Team. Today, as Director of Operation, Stock is Owner Nicki Wenz's right hand, managing human resources and operations, education and career development, and coaching and culture.
by Stacey Soble
Rethinking Retail in the Era of E-Commerce
In a world dominated by e-commerce, salon owners push back with proven strategies to increase retail sales while motivating team members to educate their clientele and delighting clients with retail-themed events and clever merchandising displays.
by Stacey Soble
The Harper Ellis Hair Co. Certification Program Teaches Stylists a Smarter, Safer Way to Install Extensions
The company's Concealed Bead Method is raising the bar for what professional extension education can deliver.
by Staff
The Micro-Salon Blueprint: How Kat Scott Quadrupled Income by Maximizing Her Suite
Scott maximized her micro-salon by transitioning from stylist to strategic owner, focusing on recruiting and station-sharing. By prioritizing her ownership role over behind-the-chair work, she grew her team to six stylists within the two-chair, 150-square-foot space before eventually moving to a larger facility.
by Staff