
Client Retention Guidebook
Everything you need to know about client retention as a salon owner.
Get your team organized, motivated and communicating—and save some time along the way—with the top 16 Apps for small business for 2018.

The right apps can benefit small business tremendously by making work more efficient, teams more aligned and information more organized. Cutting down on tedious and time-consuming tasks can help salon owners and their staff become more productive and focused, allowing business to grow on solid foundation of best business practices. So what are the 15 must-have business efficiency and productivity apps of 2018?
Team Communication Tools:
Tipi is the newest team communications tool. It encourages asynchronous communications model where people do not need to respond to messages in real-time. This boosts productivity, team alignment and optimizes the time and resources. Some of the main features include real time chat, private and public folders, and convenient integration with email. The app has a cool feedback feature that can help increase team engagement. Available on Android, iOS, Windows, Mac OS, Linux, Web-Based.
Slack - one the most widely used team communication apps, best known for facilitating instant communication between team members and fun integration of tools like Giphy to get your Cat photo fix of the day. In some circles, however, it is receiving some backlash for it being too addictive - with teams spending a lot of time chatting about work as opposed to getting work done. Available on Android, iOS, Windows, Mac OS, Web-Based.
Join.Me is an easy to use voice and video conferencing solution. Even though Skype remains the most popular voice and video communication tools around the world, join.me is a great alternative for those who need advanced voice/video meeting capabilities, including instant screen share, file transfer, internet calling, meeting tools (annotation, presenter swap), salesforce integration and more. Available on Android, iOS, Windows, Mac OS, Web-Based.
Task Management Tools:
Trello is an app that can help your team manage multiple projects in an easy to navigate platform. In essence, the app allows creating and assigning project tasks that are organized as movable cards. Organizes what you are working on by creating, assigning, updating and monitoring how different tasks are being completed. Available on Windows, Android, iOS, Mac OS, Web-Based
Zenkit integrates a lot of work organization tools into one. It offers both a Kanban board, mind mapping tool, a to-do list and a calendar. It is essentially a project management resource library that helps with both task management, scheduling, resource allocation and even budgeting. People who like making ‘To Do lists’ swear by this app. Available on Windows, Linux, Android, iOS, Mac OS, Web-Based
Basecamp helps organize your team work flow by compiling the information into projects. You can discuss the project progress in a chatroom or a messaging board, upload files, create a ’to do’ lists and make use of a calendar to mark the important project dates. Available on Windows, Android, iOS, Mac OS, Web-Based
Motivational Task Management Tools:
Carrot - A to do list with a personality. If you need a nudge to complete tasks, Carrot can certainly help with motivation. All you have to do is get things done to get rewarded. You don’t want to know what happens if you don’t complete the tasks at hand. The carrot does not like slackers. Available on iOS
Productivity Tool Platforms:
Parallels Toolbox helps speed up a variety of simple tasks by offering a plethora of tools that you can access with an individual or team account. Access a number of tools that can help speed up building presentations, perform screen captures, launch several apps with one click, or archive files in bulk and more. Available on Windows and Mac OS
Communication Tools:
Astro Mail - AI-powered application that can take care of your emails from multiple accounts, prioritizing emails by way of importance, while cleaning up the email box from unnecessary clutter. Interesting features include smart notifications, email snoozing and calendar customization. Available on iOS, Android, Mac OS
Fuze - high-definition, cloud-based video conferencing tool that integrates messaging and convenient file upload system in hopes of enhancing collaboration for an ever growing mobile workforce. Available on Android, iOS, Windows, Mac OS
Time Saving Business Tools:
Pocket. If you go through a lot of published content and want to save articles or even app content for later reading, Pocket is an app that allows you to do that. Save links to news pages, images, videos and pretty much anything online to come back to access it later via a neat panel. Access saved pocket account info via iOS, Android, Kobo, Web Browser
TripIt is a tool that can consolidate all of your travel plans into an organized itinerary that can be accessed on any device. TripIt app collects all the travel information you’d email it. Later on, when it’s trip time, you could access organized information along with helpful location based travel tips about the weather, directions and so on. Available on iOS, Android, Web-Based
Evernote - Users can make, save or upload personal notes, images, audio, video and more into the app with easy sharing capabilities. You can easily scan your documents, receipts, notes, pictures, whiteboards or other text, or save information found online - neatly saving as high quality jpegs or PDFs that can be shared and sent quickly to your work team members. Available on iOS, Android
Proven is an app that consolidates your HR-related tasks. Proven helps you post your job listings to multiple job boards with one click on your phone. Once you start receiving responses to your listing, you can look through the application responses in the same platform - categorizing the candidate applicants into “yes,” “no” and “maybe” categories, noting when you need to follow up with a candidate. Available on iOS, Android, Web-based
Canva is a fast design solution that can save you time. Rather than designing from scratch, a virtual design platform allows you to choose from a huge selection of template layouts, design elements and a huge library of images. Available on iOS, Android, Web-based
The Hootsuite App allows businesses or individuals to schedule posts for various social media accounts, including Twitter, Instagram, Facebook or LinkedIn. You can monitor your social account status and measure the impact of your campaigns by using Hootsuite’s reports. Available on iOS, Android, Web-based

Everything you need to know about client retention as a salon owner.

Owner Shelby Bills says her general manager, Sydney Osborne, reminds her of the power of leading with heart. Find out how Osborne became a great leader in our lastest installment of Meet the Manager.

In her latest blog, Kati Whitledge identifies the five stages salon owners go through when a team member leaves the salon unethically, offering advice for each stage.

The beauty and wellness businesses pulling ahead aren’t just working harder—they’re using AI to capture demand, personalize pricing, and convert more of every guest interaction into revenue. Here’s what the benchmark data reveals about the growing gap between AI adopters and everyone else.
Sponsored by Zenoti
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Sponsored by Beautista
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Buried inside the One Big Beautiful Bill Act are federal solar tax credit changes that deserve your attention now. Two of the credits that matter most to commercial property owners, the Investment Tax Credit and the Production Tax Credit, are still available, but only if you move fast. A third, the Commercial Building Energy Efficiency Deduction, has a hard termination date that is closer than most people realize.

Up to 40% of hair stylists ghost the salon interview stage, leaving owners trapped playing endless phone tag with uncommitted applicants. This data-driven report breaks down why traditional job boards create recruitment friction and reveals the modern messaging strategies high-growth salons use to get pre-qualified talent to actually show up. Learn how to transition from cold calling to high-conversion conversations that protect your time and fill your chairs.
Sponsored by Beautista

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Keeping your appointment book full when clients are in vacation mode takes more than a good Instagram post. It takes a plan. The 2026 Summer Marketing Calendar from Meevo gives salon, spa & med spa owners a month-by-month roadmap with sharp themes, key opportunity dates, and campaign ideas specifically designed for the beauty & wellness industry. Here’s to your summer season working as hard as you do!
Sponsored by Millennium Systems International
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