
The Constant
Starting at Impressions front desk in 2006 when he was 19 years old, General Manager Paul Petrowsky is a seasoned professional who owner Sarah Taylor says is responsible for much of her own success.
Recently, I was honored to be invited to help celebrate a milestone birthday for Gayle Fulbright, owner of Headlines The Salon in Encinitas, California.
Recently, I was honored to be invited to help celebrate a milestone birthday for Gayle Fulbright, owner of Headlines The Salon in Encinitas, California. While the weekend was packed with fun—with a day at the Del Mar Horse Races and a rock-star themed birthday bash—for me, it was an opportunity to witness the tight-knit bond four salon owners forged after meeting more than a decade ago at a SALON TODAY 200 function.
With a shared interest in growing their businesses and a mutual passion for taking the professional beauty industry to the next level, the self-named Salon Sisters frequently travel together to multiple industry events. With salons in Florida, Ohio, Illinois and California, geographically they span the country, but they manage to support each other professionally and personally through daily phone calls, text chains, and social media posts. Although their bond is strong, it’s not exclusive—each one can frequently be found taking a young salon owner under her wing and or including other owners, industry peeps or even an editor in their group dinners and excursions. In a relaxed moment, I asked each one what their sisterhood meant:
“We are four salon owners who are passionate about our industry, love people and are not afraid to share wisdom and hard times with each other. It’s a support system that has developed over 10 years, not just through the challenges of growing our own salon teams, but also dealing with the many personal adversities that life brings. We are a text or phone call away from getting a question answered, collecting an opinion or taking a moment to vent to someone who also feels the joys and pains of running a salon. And, sometimes, it’s just a quick ‘Have a great day, sister, love you’ text to start the day.”
—MAGGIE DIFALCO
owner, Maggie The Salon in Pembroke Pines, Florida
“Life is about relationships. Each of these beautiful ladies has touched my life by being my unconditional friend. Leadership is so much more than just owning a business, surrounding yourself with like-minded people is what it takes. With openness, we support each other by staying in constant contact about every aspect of our lives. I have cried and laughed with each of these women warriors and I know beyond a shadow of a doubt the four of us were brought together for a reason—to make a difference. It’s a friendship that is undeniably unbreakable.”
—ROWENA YEAGER
owner of Studio Wish Salon in Twinsburg, Ohio
“With each year, we gain a higher level of trust, leaving no filters. Our transparency has brought us closer and led to an unbreakable bond. Maybe it’s a business idea we are considering or a family challenge. Sometimes, it’s an ‘I miss you so much,’ ‘I’m so happy for you,’ or maybe a late-night text asking for advice. Together, we are stronger. From coast to coast, we lift each other up!”
—BONNIE CONTE
owner of Avalon Salon and Day Spa in Deer Park, Illinois
“I feel blessed to have these Salon Sisters in my life. I have celebrated successes and acknowledgments with them and have called on their advice when walkouts happen, technology breaks down and just ‘lonely at the top’ happens. This is a special friendship of support, laughter and love.”
—GAYLE FULBRIGHT

Starting at Impressions front desk in 2006 when he was 19 years old, General Manager Paul Petrowsky is a seasoned professional who owner Sarah Taylor says is responsible for much of her own success.

Planning is in full swing for the most anticipated events and promotions for the 2026 holidays. As owners share their favorite ways to celebrate, they prove that a carefully planned event can also build culture, increase client loyalty, boost sales, and set a business up for a successful 2027.

When things run amok at Mane Attraction Salon, Owners Chris and Jenny Knudsen say General Manager Sami Hernandez is their go-to resource and ultimate sounding board. Meet Sami in this installment of Meet the Manager.

Pagoda, a new AI-native operating system for scheduling, payments, patient records, marketing, and client communications, launches at Skinovatio Medical Spa in Arlington Heights, Illinois.

At a panel discussion hosted by L’Oréal Professionnel in Paris in early July, French Philosopher Sophie Galabru explored the cultural shift where women are increasingly choosing natural, personalized color results over traditional grey coverage. In an exclusive interview with SALON TODAY, Galabru and L’Oréal Professionnel Colorist Pierrick Beringer discuss this shift and how salons and colorists respond.

At Salon Blonde, Director of Operations treats the staff as the salon's most important guests, while her wonderful 'nerdy' side, loves data, systems, and numbers. Find out how she makes Salon Blonde tick.

In an exclusive interview with SALON TODAY, Salon Owner Salvatore Minardi reflects on his past 18 months as Intercoiffure America Canada's World Talent Exchange Ambassador and how his experiences will help encourage cultural and artistic exchange and support greater engagement between ICA and the global organization Intercoiffure Mondial.

Everything you need to know about client retention as a salon owner.

Owner Shelby Bills says her general manager, Sydney Osborne, reminds her of the power of leading with heart. Find out how Osborne became a great leader in our lastest installment of Meet the Manager.

In her latest blog, Kati Whitledge identifies the five stages salon owners go through when a team member leaves the salon unethically, offering advice for each stage.

The beauty and wellness businesses pulling ahead aren’t just working harder—they’re using AI to capture demand, personalize pricing, and convert more of every guest interaction into revenue. Here’s what the benchmark data reveals about the growing gap between AI adopters and everyone else.
Sponsored by Zenoti
Stop chasing recruitment ghosts on generic job boards and start curating an elite team. Discover the framework that top-tier salons use to bypass phone tag, automate visual portfolio vetting, and attract high-earning, culture-first beauty professionals directly through real-time messaging. Turn your recruitment process into an exclusive brand invitation that keeps your highest-ticket chairs permanently filled.
Sponsored by Beautista
Your calendar looks full, but is all of that demand actually converting to revenue? From phantom rebookings to underpriced peak hours, the 2026 Benchmark Report exposes five revenue leaks that most beauty and wellness businesses don’t even know they have.
Sponsored by Zenoti

After moving to Colorado and teaching at a cosmetology school, Allison Stock joined Zandi K as a stylist, eventually becoming part of the Leadership Team, Education Team and Master Bridal Team. Today, as Director of Operation, Stock is Owner Nicki Wenz's right hand, managing human resources and operations, education and career development, and coaching and culture.

In a world dominated by e-commerce, salon owners push back with proven strategies to increase retail sales while motivating team members to educate their clientele and delighting clients with retail-themed events and clever merchandising displays.

The company's Concealed Bead Method is raising the bar for what professional extension education can deliver.

Scott maximized her micro-salon by transitioning from stylist to strategic owner, focusing on recruiting and station-sharing. By prioritizing her ownership role over behind-the-chair work, she grew her team to six stylists within the two-chair, 150-square-foot space before eventually moving to a larger facility.