MENU
SEARCHA bin full of cute ducklings is encouraging team members at Luna Salon to praise one another for actions that align with the salon's culture. These small recognitions build a cohesive culture that fosters collaboration.
Some of the salon's team members give out multiple ducks a day, a team-building action that clients also witness.
Luna Salon
These cute ducks encourage team members at Luna Salon to praise one another for positive actions, big and small.
Luna Salon
A salon’s success is not just about the service it provides, but about the environment it creates. Salons are creative spaces, where individual expression and artistry come together to make clients feel confident and beautiful. This creative energy can sometimes give way to stress, competition, and burnout. In such environments, praise becomes an essential tool for creating balance.
Uplifting each other by acknowledging talents, efforts, and small successes will build a culture where your team will feel genuinely appreciated. AtLuna Salon our culture is everything. To keep it strong I wanted to create a way that my entire staff could be proactive in making sure every teammate felt important and supported. That’s when the ducks moved into the salon.
Ducks? Yep, Ducks! You’ve seen them lining the dashboards of Jeeps everywhere. Little plastic ducks with colored hats and sunglasses. Well, guess what? These are not just for Jeeps! I was shown these cute ducks with the saying, “You’re ducking great” printed on them. I thought to myself, “I would love for someone to give this to me!” This sparked an idea and a new tradition started at Luna.
In the morning each team member takes a duck from our duck bin. Throughout the day they look for other teammates upholding Luna’s core values. When they feel a coworker deserves praise they give them a duck! No one should have a duck left to give by the end of the day. Most people find themselves giving multiple ducks away, spreading positivity throughout the salon. The smile that comes from the person receiving the duck is contagious. Not only does this keep morale high but the clients see what we are doing, that we are a true team, and that sets us apart.
These ducks don’t have to be just for big actions. Find simple things that the team is doing that you love to see. I have observed ducks being awarded to each other for numerous reasons. Some examples are: a stylist staying late to accommodate a client, helping a stylist by sweeping for them, washing each other's color bowls, a receptionist speaking beautifully to close a retail sale, that person that came to work looking impeccable, a new stylist nailing a beautiful color, etc…
Lindsey Young, owner of Luna Salon in Tallahassee, Florida.
Luna Salon
What I have found is that when employees know that their efforts will be noticed and appreciated, they are more motivated to bring their best selves to work. Praising others can break down barriers that may exist due to competition or misunderstandings. When employees lift each other up, the team naturally becomes more cohesive, and collaboration thrives.
Simply put, praise is powerful. By uplifting each other with genuine recognition and encouragement, salon teams can create a culture that not only boosts morale but also elevates the overall experience for everyone who walks through the door
Discover how to create a true “WOW experience” for every client by first building a culture where your team feels engaged, empowered, and inspired. Drawing on Calvin Stovall’s Iconic Framework, this blog explores how salon, spa, and clinic leaders can strengthen culture, elevate customer experience, and build a business that stands out for the long term.
Sponsored by Phorest Salon Software
The wellness industry is growing fast, and salons and barbershops already are an important part of it. In her first blog, Tracy Rado shares where the wellness dollars are heading, and how salon's can grow with this movement.
While salon sales are increasing, owners often feel they're working harder for the same or less profit. Leverage Q2 data from The KIM Report, Alain Audet reveals some of the structural changes that are dampening your growth and why your region and your salon size matters.
Weaknesses in your business are amplified during the Holiday Season. Spark Pro Global's Lucy Randall shows you five things to do now to have the strongest holiday season yet.
In Kati Whitledge's latest blog, she shares how salons have moved away from dress codes and embraced appearance standards. But by removing strict dress codes, some businesses may have unintentionally lowered their appearance standards. Whitledge helps you explain to your team why an appearance standard is important and how to smoothly implement a new appearance policy.
The Small Business Health Care Tax Credit is a non-refundable tax credit for for-profit businesses that provides a financial incentive for eligible employers who offer health insurance coverage to their employees. Leticia Skrabut, Esq., walks you through how to claim that credit.
Developing strong work habits early in one's career supports long-term success in the salon industry. Jesse Linares offers new stylists his top five tips.
Most salon owners have no idea what these numbers are. You can hit record sales and still have a profit problem. The difference comes down to four numbers almost nobody was taught to track.
Sponsored by Strata Salon Systems™
A five-area audit every owner-dependent salon needs to run. You built something that looks successful. Now find out if it can survive without you.
Sponsored by Strata Salon Systems™
Every month you put off fixing the problem, it gets bigger, more expensive, and harder to solve.
Sponsored by Strata Salon Systems™
At Janet St. Paul Studio for Hair and Beauty, Director of Operations Natasha McMillen helps bring her wife Janet St. Paul's vision to life, elevating every system from education to operations.
Expand your color service menu with the Pinstripe technique. Brooks and Brooks' Marlon Hawkins walks you through the technique.
The strongest salons, spas, and med spas know which numbers tell the real story of their business. In this practical guide, Phorest breaks down the five essential KPIs every business should track to improve retention, boost revenue, and make smarter decisions with confidence.
Sponsored by Phorest
At Bella Style Salon in Slidell, Louisiana, Director of Operations Angela Meyer tackles inventory, team management, and guest relations. Read all about her in our latest Meet the Manager.
Starting at Impressions front desk in 2006 when he was 19 years old, General Manager Paul Petrowsky is a seasoned professional who owner Sarah Taylor says is responsible for much of her own success.
Planning is in full swing for the most anticipated events and promotions for the 2026 holidays. As owners share their favorite ways to celebrate, they prove that a carefully planned event can also build culture, increase client loyalty, boost sales, and set a business up for a successful 2027.
When things run amok at Mane Attraction Salon, Owners Chris and Jenny Knudsen say General Manager Sami Hernandez is their go-to resource and ultimate sounding board. Meet Sami in this installment of Meet the Manager.
