
The Constant
Starting at Impressions front desk in 2006 when he was 19 years old, General Manager Paul Petrowsky is a seasoned professional who owner Sarah Taylor says is responsible for much of her own success.
According to a new survey, many beauty professionals feel shy about discussing sustainability, and unable to act in the face of perceived opposition from other owners, colleagues and guests.

According to a new survey, many beauty professionals feel shy about discussing sustainability, and unable to act in the face of perceived opposition from other owners, colleagues and guests.
Sustain Beauty Co.
A sense of isolation could be holding back many beauty professionals from introducing real positive change for the planet. A new survey into industry attitudes towards sustainability found few are immune to climate fears, with air quality, water scarcity and depletion of ocean life highest on the list. But many still feel too shy to discuss openly and unable to act in the face of perceived opposition from other owners, colleagues and guests.
This year’s annual survey from Sustain Beauty Co, Sustainability in the Beauty Industry, revealed a fairly universal desire to clean up our industry. Of the respondents, 60% rated sustainability as “extremely important” for themselves, suggesting there is a real desire for change. However, when they were asked about whether their team, guests and community prioritized sustainability, opinion dropped dramatically. Just 32.9% believed their team and colleagues considered sustainability important and even fewer were convinced their guests (20.5%) and community (19.3%) cared, despite findings in many other studies.
“The findings imply that many owners and stylists believe they are on their own; working towards sustainability in isolation. Social pressure is real, particularly for business owners and especially in an election year, but if 60.5% rate it as ‘highly important’, we are all clearly on the same page behind closed doors,” says Valorie Tate of Sustain Beauty Co, distributor and representative for sustainable beauty tools and strategies. “I believe the results show perceptions are an indication of trying to be politically correct, and quietly working behind the scenes. Yet, that is doing a disservice to those around you who clearly believe we can and should be doing more.”
The survey into Sustainability in the Beauty Industry, now in its second year, was created to capture the ongoing attitudes, practices, and challenges related to sustainability within the beauty industry. This year included opinions from nearly 700 professionals, up by 15% from last year, showing a real shift in concern for the environment. However, unless the misalignment of personal belief and perception of others is self-correcting, action on sustainability could be slower to spread.

Paul and Valorie Tate, co-founders of Sustain Beauty Co.
Sustain Beauty Co.
“Sustain Beauty Co was born with the mission to help identify authentic, credible and environmentally responsible brands that put the artist at the forefront of their purpose,” added Tate. “Our annual survey and report is an important part of that, showing changing attitudes and how important genuine sustainable options are for the professional beauty artist. But unless we can get the messaging across the industry more aligned with actual beliefs, we will not be able to sync our efforts.”
A big part of SBCo’s mission is to deliver educational materials, such as the Sustainable Salon Checklist, implementation guides and marketing tools that help support sustainability efforts and ensure messaging is aligned across the salon and its community.
Download the free SBCo survey report here. Access the free Sustainable Salon Checklist from SBCo here.

Starting at Impressions front desk in 2006 when he was 19 years old, General Manager Paul Petrowsky is a seasoned professional who owner Sarah Taylor says is responsible for much of her own success.

Planning is in full swing for the most anticipated events and promotions for the 2026 holidays. As owners share their favorite ways to celebrate, they prove that a carefully planned event can also build culture, increase client loyalty, boost sales, and set a business up for a successful 2027.

When things run amok at Mane Attraction Salon, Owners Chris and Jenny Knudsen say General Manager Sami Hernandez is their go-to resource and ultimate sounding board. Meet Sami in this installment of Meet the Manager.

Pagoda, a new AI-native operating system for scheduling, payments, patient records, marketing, and client communications, launches at Skinovatio Medical Spa in Arlington Heights, Illinois.

At a panel discussion hosted by L’Oréal Professionnel in Paris in early July, French Philosopher Sophie Galabru explored the cultural shift where women are increasingly choosing natural, personalized color results over traditional grey coverage. In an exclusive interview with SALON TODAY, Galabru and L’Oréal Professionnel Colorist Pierrick Beringer discuss this shift and how salons and colorists respond.

At Salon Blonde, Director of Operations treats the staff as the salon's most important guests, while her wonderful 'nerdy' side, loves data, systems, and numbers. Find out how she makes Salon Blonde tick.

In an exclusive interview with SALON TODAY, Salon Owner Salvatore Minardi reflects on his past 18 months as Intercoiffure America Canada's World Talent Exchange Ambassador and how his experiences will help encourage cultural and artistic exchange and support greater engagement between ICA and the global organization Intercoiffure Mondial.

Everything you need to know about client retention as a salon owner.

Owner Shelby Bills says her general manager, Sydney Osborne, reminds her of the power of leading with heart. Find out how Osborne became a great leader in our lastest installment of Meet the Manager.

In her latest blog, Kati Whitledge identifies the five stages salon owners go through when a team member leaves the salon unethically, offering advice for each stage.

The beauty and wellness businesses pulling ahead aren’t just working harder—they’re using AI to capture demand, personalize pricing, and convert more of every guest interaction into revenue. Here’s what the benchmark data reveals about the growing gap between AI adopters and everyone else.
Sponsored by Zenoti
Stop chasing recruitment ghosts on generic job boards and start curating an elite team. Discover the framework that top-tier salons use to bypass phone tag, automate visual portfolio vetting, and attract high-earning, culture-first beauty professionals directly through real-time messaging. Turn your recruitment process into an exclusive brand invitation that keeps your highest-ticket chairs permanently filled.
Sponsored by Beautista
Your calendar looks full, but is all of that demand actually converting to revenue? From phantom rebookings to underpriced peak hours, the 2026 Benchmark Report exposes five revenue leaks that most beauty and wellness businesses don’t even know they have.
Sponsored by Zenoti

After moving to Colorado and teaching at a cosmetology school, Allison Stock joined Zandi K as a stylist, eventually becoming part of the Leadership Team, Education Team and Master Bridal Team. Today, as Director of Operation, Stock is Owner Nicki Wenz's right hand, managing human resources and operations, education and career development, and coaching and culture.

In a world dominated by e-commerce, salon owners push back with proven strategies to increase retail sales while motivating team members to educate their clientele and delighting clients with retail-themed events and clever merchandising displays.

The company's Concealed Bead Method is raising the bar for what professional extension education can deliver.

Scott maximized her micro-salon by transitioning from stylist to strategic owner, focusing on recruiting and station-sharing. By prioritizing her ownership role over behind-the-chair work, she grew her team to six stylists within the two-chair, 150-square-foot space before eventually moving to a larger facility.