Take a photograph from any salon industry gathering and chances are Oliver Steinnagel is in the crowd. Armed with an amazing work ethic passed down from his German immigrant parents, Steinnagel, who co-owns Oliver’s Hair Salon with wife ...
Take a photograph from any salon industry gathering and chances are Oliver Steinnagel is in the crowd. Armed with an amazing work ethic passed down from his German immigrant parents, Steinnagel, who co-owns Oliver’s Hair Salon with wife Wendy in Overland Park, Kansas, seamlessly blends managing a successful salon operation with keeping active in the industry. Over the past six years, he has served on the boards of both the Professional Beauty Association and Intercoiffure.
His interests have led him in some unique places, from his early dates as a Rodeo Drive stylist welcoming clients including Farrah Fawcett, Brooke Shields and Jaclyn Smith to obtaining patent rights on fishing lures to lobbying for improved cosmetology laws in Washington D.C.
Ad Loading...
Maintaining a core value of customer service and a belief that how a client looks after a visit should be as important to the stylist as it is to the client, it’s no wonder Oliver’s Hair Salon is a success.
SALON TODAY: What time is your alarm set? Oliver Steinnagel: "Typically 6:30, but I usually wake up earlier."
ST:What’s for breakfast? OS: "Usually a protein bar and one of my creative protein shakes with fresh fruit and a variety of other healthy things!"
ST: Which do you check first: email, Facebook, Twitter, or voicemail? OS: "I normally start with my emails. Then focus on returning voicemails and text messages."
ST: What time do you go in to the salons? OS: "I usually arrive between 9 and 10 a.m."
ST: How do you divide salon responsibilities? OS: "Wendy tackles training new talent, developing systems and programs, human resources, philanthropy, photo shoots and event planning. I handle leadership development, coaching, stylist technical skill development, goal setting and industry and public relations."
ST: Who do you wish you could have lunch with? OS: "Ed Doering who was like a father to me, and passed away 30 years ago."
ST: Daily fitness ritual? OS: "I love to walk outdoors."
ST: What do you do when slacking off is an option? OS: "Riding my Harley or an occasional nap."
ST: When do you get your best ideas? OS: "Walking, fishing, or riding my Harley."
ST: Tell me something that would surprise me about you. OS: "I had two patents on fishing lures at the age of 16."
ST: Cat, dog, both, or something else? OS: "Dog- Ellie"
ST: Do you cook? OS: "I specialize in scrambled eggs."
ST: How do you unwind? Crown Royal on the rocks, with friends.
ST: What time do you go to sleep? OS: "10-10:30"
ST: What do you love about your life? OS: "Being married 28 years with with daughters whom I am very proud of."
ST: What career would you have if you weren't a hairdresser? OS: "A cowboy, riding the range."
ST: What do you want to come back as in your next life? OS: "Our family dog."
Discover how to create a true “WOW experience” for every client by first building a culture where your team feels engaged, empowered, and inspired. Drawing on Calvin Stovall’s Iconic Framework, this blog explores how salon, spa, and clinic leaders can strengthen culture, elevate customer experience, and build a business that stands out for the long term.
The wellness industry is growing fast, and salons and barbershops already are an important part of it. In her first blog, Tracy Rado shares where the wellness dollars are heading, and how salon's can grow with this movement.
While salon sales are increasing, owners often feel they're working harder for the same or less profit. Leverage Q2 data from The KIM Report, Alain Audet reveals some of the structural changes that are dampening your growth and why your region and your salon size matters.
Weaknesses in your business are amplified during the Holiday Season. Spark Pro Global's Lucy Randall shows you five things to do now to have the strongest holiday season yet.
In Kati Whitledge's latest blog, she shares how salons have moved away from dress codes and embraced appearance standards. But by removing strict dress codes, some businesses may have unintentionally lowered their appearance standards. Whitledge helps you explain to your team why an appearance standard is important and how to smoothly implement a new appearance policy.
The Small Business Health Care Tax Credit is a non-refundable tax credit for for-profit businesses that provides a financial incentive for eligible employers who offer health insurance coverage to their employees. Leticia Skrabut, Esq., walks you through how to claim that credit.
Developing strong work habits early in one's career supports long-term success in the salon industry. Jesse Linares offers new stylists his top five tips.
Most salon owners have no idea what these numbers are.
You can hit record sales and still have a profit problem. The difference comes down to four numbers almost nobody was taught to track.
At Janet St. Paul Studio for Hair and Beauty, Director of Operations Natasha McMillen helps bring her wife Janet St. Paul's vision to life, elevating every system from education to operations.
The strongest salons, spas, and med spas know which numbers tell the real story of their business. In this practical guide, Phorest breaks down the five essential KPIs every business should track to improve retention, boost revenue, and make smarter decisions with confidence.
At Bella Style Salon in Slidell, Louisiana, Director of Operations Angela Meyer tackles inventory, team management, and guest relations. Read all about her in our latest Meet the Manager.
Starting at Impressions front desk in 2006 when he was 19 years old, General Manager Paul Petrowsky is a seasoned professional who owner Sarah Taylor says is responsible for much of her own success.
Planning is in full swing for the most anticipated events and promotions for the 2026 holidays. As owners share their favorite ways to celebrate, they prove that a carefully planned event can also build culture, increase client loyalty, boost sales, and set a business up for a successful 2027.
When things run amok at Mane Attraction Salon, Owners Chris and Jenny Knudsen say General Manager Sami Hernandez is their go-to resource and ultimate sounding board. Meet Sami in this installment of Meet the Manager.