MENU
SEARCHThe key to managing different generations within your team is meeting each one where they are at and finding ways to bridge the groups together. 360 Beauty Consulting's Allyson Hurley King talks you through it.
"The magic happens when you bridge the generational gap instead of choosing sides," coaches Allyson Hurley King of 260 Beauty Consulting.
Allyson Hurley King
The following is an except from SALON TODAY's Coaches, Consultants and Business Resources Directory. Visit it for more helpful business guidance and to learn more about Allyson Hurley King, owner of 360 Beauty Consulting.
Ah, the age-old salon saga—Boomers, Millennials and Gen Z walk into a breakroom... and nobody agrees on the music, the dress code, or whether you really need to be at work 15 minutes early.
Managing a multigenerational team is a bit like balancing different hair textures—you need the right tools, a bit of finesse and a whole lot of understanding. The key? Meet them where they are, not where you wish they'd be.
Your seasoned pros bring loyalty, client relationships and tried-and-true techniques. They've seen trends come and go (and come back again). Your Gen Z team? They're digital natives, fast learners and have a pulse on what's next before it hits Instagram.
The magic happens when you bridge the gap instead of choosing sides. Pair newer stylists with experienced ones for mentorship (bonus: it goes both ways—think TikTok tips for balayage brilliance). Create open conversations around expectations and work styles, and avoid blanket policies that don't work for everyone.
Also, lead with flexibility and clarity. Gen Z thrives on purpose and feedback (more than just the "good job" kind). Your veterans? They likely appreciate structure and autonomy. You don't need to be everything to everyone—but you do need to listen, adapt, and build a culture where all generations feel valued.
So, no, you can't fix a generation gap overnight—but with a little humor, a lot of empathy, and a clear plan you can turn that gap into your greatest strength. After all, it's diversity of experience that gives your salon its edge—and keeps clients coming back for more.
Are one of your traditional, handed-down salon management practices actually breaking the law. The pros from Paragon HR Consulting walk you through seven common Human Resources mistakes that could land you in hot water.
All beauty professionals should know how to identify when a client may need some health guidance. Tracy Rado discusses some common questions that clients ask in the chair, how to advise them, and when to refer them to a specialist.
In his latest blog, Leon Alexander Ph.D., challenges industry conventional thinking to help owners add more to their bottom lines.
In her latest blog, Amy Pal helps you develop your own clear guidelines around complimentary free employee services.
From managing air traffic on busy days to handling frustrated guests' complaints, your front desk team often serves as the salon's emotional shock absorber. From a customer service lesson from the DMV to a list of strategies for caring for your front line, our experts offer ideas for alleviating stress, celebrating wins, and setting goals.
According to the KIM Report, top-line salon revenue appears steady or slightly up, but that growth is driven primarily by service price increases. Beneath the surface, retail performance and client visit frequency (appointment drift) are under real pressure. In his latest blog, Alain Audet offers strategies for keeping your salon's retail sales strong.
Putting your family to work in the salon offers some real tax benefits, but you have you have to play by the rules of the tax code to claim them. Azarvand Tax Law's Leticia Skrabut, Esq., shows you how.
Discover how to create a true “WOW experience” for every client by first building a culture where your team feels engaged, empowered, and inspired. Drawing on Calvin Stovall’s Iconic Framework, this blog explores how salon, spa, and clinic leaders can strengthen culture, elevate customer experience, and build a business that stands out for the long term.
Sponsored by Phorest Salon Software
The wellness industry is growing fast, and salons and barbershops already are an important part of it. In her first blog, Tracy Rado shares where the wellness dollars are heading, and how salons can grow with this movement.
While salon sales are increasing, owners often feel they're working harder for the same or less profit. Leverage Q2 data from The KIM Report, Alain Audet reveals some of the structural changes that are dampening your growth and why your region and your salon size matters.
Weaknesses in your business are amplified during the Holiday Season. Spark Pro Global's Lucy Randall shows you five things to do now to have the strongest holiday season yet.
In Kati Whitledge's latest blog, she shares how salons have moved away from dress codes and embraced appearance standards. But by removing strict dress codes, some businesses may have unintentionally lowered their appearance standards. Whitledge helps you explain to your team why an appearance standard is important and how to smoothly implement a new appearance policy.
The Small Business Health Care Tax Credit is a non-refundable tax credit for for-profit businesses that provides a financial incentive for eligible employers who offer health insurance coverage to their employees. Leticia Skrabut, Esq., walks you through how to claim that credit.
Developing strong work habits early in one's career supports long-term success in the salon industry. Jesse Linares offers new stylists his top five tips.
Most salon owners have no idea what these numbers are. You can hit record sales and still have a profit problem. The difference comes down to four numbers almost nobody was taught to track.
Sponsored by Strata Salon Systems™
A five-area audit every owner-dependent salon needs to run. You built something that looks successful. Now find out if it can survive without you.
Sponsored by Strata Salon Systems™
Every month you put off fixing the problem, it gets bigger, more expensive, and harder to solve.
Sponsored by Strata Salon Systems™
