MENU
SEARCHMilady has been the #1 provider of beauty and wellness education for the past 85 years. But did you know Milady also provides business education for licensed stylists, salon owners and salon managers?
milady.cengage.com
800-988-7498 Ext. 2700 • delmar.milady@cengage.com
Milady has been the #1 provider of beauty and wellness education for the past 85 years. But did you know Milady also provides business education for licensed stylists, salon owners and salon managers? We offer online business coaching courses to help you boost profitability, improve soft skills, and train your staff. But that’s not all—we have been working hard to unveil our newest creation, the Milady Education Network, an online community and education hub for all your business needs.
WHY WE’RE DIFFERENT: In order to have career longevity you must continue your education after first entering this industry. We’re fortunate to be able to provide helpful and relevant education each and every day to ensure success for all those who are striving for it.
HOW WE WORK: Simply put, our goal is to bring education to you at an affordable price. Created by industry coaches and professionals who understand the needs of stylists and salon owners, our online courses equip the individual with systems and solutions to solve everyday challenges. We are pleased to bring the business acumen needed for success and profitability in a brand new online course, “Business Principles and Practices for the Salon and Spa.” We’re also launching “Front Desk Training for the Salon and Spa,” as well as “Branding Strategies for the Salon and Spa,” to name a few.
CATCH US AT: Online at miladyednet.com
WORDS OF WISDOM: Milady Professional Development Manager Steve Gomez shares this: “Create ‘Reflection Time!’ As a business leader, nothing is more important than you giving your business and all of its nuances and complexities the time and attention it needs from you. Block out at least three hours each week where you can be uninterrupted. With this time, reflect on sales, marketing, operations, finance and, your team. Get out of the daily grind, think larger and long term. Your business and our team are counting on it.”
BETTER BOTTOM LINE IN 2013: Gomez suggests a price increase: “Mark it up! Analyze your retail inventory. Look for what SKUs or items are not moving and create a 30- to 60- day plan to turn them around. While you are working on underperforming products, take your top 10 sellers and mark them up 10 percent. This increase will be minimal in terms of dollars and cents and will have little notice from your clients. This slight increase may increase your sales by 50 to 75 cents an item. However, when you add that amount into your overall sales volume, you will increase sales to cover the amount you have been spending on slow movers, giving you the cushion you need to make the right decisions with regard to keeping certain products on your shelves.”
After moving to Colorado and teaching at a cosmetology school, Allison Stock joined Zandi K as a stylist, eventually becoming part of the Leadership Team, Education Team and Master Bridal Team. Today, as Director of Operation, Stock is Owner Nicki Wenz's right hand, managing human resources and operations, education and career development, and coaching and culture.
The company's Concealed Bead Method is raising the bar for what professional extension education can deliver.
Scott maximized her micro-salon by transitioning from stylist to strategic owner, focusing on recruiting and station-sharing. By prioritizing her ownership role over behind-the-chair work, she grew her team to six stylists within the two-chair, 150-square-foot space before eventually moving to a larger facility.
The former CFO of Perdue Farms and owner of Hardy Seafood, Terry Owens delivers a wealth of wisdom and strategies for entrepreneurs in his new book, "Business is Simple."
After scaling her single-location salon business, SALON TODAY 200 Honoree Amy Pal recently sold her six-location Whip Salon for seven figures. Using the six Ps for maximizing a business's value, she's ready to help her peers do the same.
Buried inside the One Big Beautiful Bill Act are federal solar tax credit changes that deserve your attention now. Two of the credits that matter most to commercial property owners, the Investment Tax Credit and the Production Tax Credit, are still available, but only if you move fast. A third, the Commercial Building Energy Efficiency Deduction, has a hard termination date that is closer than most people realize.
Up to 40% of hair stylists ghost the salon interview stage, leaving owners trapped playing endless phone tag with uncommitted applicants. This data-driven report breaks down why traditional job boards create recruitment friction and reveals the modern messaging strategies high-growth salons use to get pre-qualified talent to actually show up. Learn how to transition from cold calling to high-conversion conversations that protect your time and fill your chairs.
Sponsored by Beautista
Spit fests, hostile threats, and even an overachieving matchmaker--SALON TODAY readers share their craziest client tales and how their team handled these tough situations with professionalism and grace.
Keeping your appointment book full when clients are in vacation mode takes more than a good Instagram post. It takes a plan. The 2026 Summer Marketing Calendar from Meevo gives salon, spa & med spa owners a month-by-month roadmap with sharp themes, key opportunity dates, and campaign ideas specifically designed for the beauty & wellness industry. Here’s to your summer season working as hard as you do!
Sponsored by Millennium Systems International
AI is transforming the beauty and wellness industry, and the future is about empowering people, not replacing them. Discover how Phorest AI helps salons, spas, and med spas across North America respond faster, personalize every visit, and keep human connection at the heart of the client experience.
Sponsored by Phorest
Owner Michaella Blissett-Williams credits her General Manager Gloria Hortua with [salon] 718's year-over-year, double-digit growth and says she's been able to scale the company to eight locations because she can rely on Hortua to manage daily operations.
Shine Time: Aluram’s High Shine Line Delivers Moisture and Shine with Clean Ingredients
Sponsored by Aluram
Elyse Rogers is an uplifting presence at The Headroom who makes the team feel heard even in stressful situations. Owner Danielle Cherewyk sings her praises in this installment of Meet the Manager.
Despite a slight and predictable decline in client traffic for Q1, resilient pricing power is driving year-over-year revenue growth in salons. The KIM Report's Alain Audet reviews the data and what it's telling us about the state of professional beauty.
Same-store revenue grew just 2% for the second straight year—and new guest visits declined across every segment of the industry. The 2026 Benchmark Report reveals where growth is actually happening, which verticals are pulling ahead, and what the data says about where your business stands right now.
Sponsored by Zenoti
Hair restoration is entering a new era driven by regenerative science. This paper explores how Exosome technology is transforming treatment outcomes by targeting hair loss at a cellular level. Discover why EXOGROW is leading this shift.
Sponsored by Dermapenworld
A salon brand is much more than a logo. In this thought-provoking blog, Leon Alexander, Ph.D., walks you through the difference. SALON TODAY suggests sharing this article with your team and leading a discussion at your next huddle, asking the team to define your business's brand.
