
You Don't Own a Salon. You Own A Business.
In his latest blog, Leon Alexander Ph.D., challenges industry conventional thinking to help owners add more to their bottom lines.
In this turbulent year when the flow of business is so abnormal, it can be challenging to tell if your salon is making money. Beauty 360's Allyson King walks you through the process of determining if you are staying above water and offers some suggestions for controlling your costs.

In the Burning Questions feature in the November issue of SALON TODAY, we gathered our readers' most urgent questions, and posed them to industry experts. Here, Allyson King, founder of the Beauty 360 Consulting Group tackles the following question:
SALON TODAY: How do I know if I'm making money? The flow of business is so different, and I've spent my savings--how do I stay ahead?
King: The next six months are critical for all salon owners to take control of their business and have intention with their finances. There are three critical steps to knowing if you are making money:
#1 Know your salon’s BREAK-EVEN.
Your break-even is the sales you need to be even—no loss, no profit. Know your weekly and monthly break-even. Then, create a weekly plan for your business to allow you to make critical decisions early in the week, before you’re upside down on cash. Your accountant can help here.
#2 Know What You Can Spend – Have a Budget!
There is no reason to spend a dollar on anything you don’t need in the next 12-18 months. Have a plan for payroll, maintain an appropriately lean inventory and secure 12-18 month rent relief.
Let’s start with your biggest expense—payroll. Do you know the sales your salon professionals need to commission? You should. Front desk and assistant payroll should be tightly managed to key benchmarks. Then, manage your payroll in “live time,” meaning if your week looks soft, why run the same number of hours. Make the needed adjustment to ensure your break-even or make a profit. Here is the reality, you many need to cut the fat and keep the best of the best to protect your investment.
Inventory Management
Don’t leave cash on the shelf, literally. Most salons we coach have +$10,000 in excess inventory and spend 5% more on professional supplies than needed to effectively run their business. Don’t run out, but why let your cash gain dust on a shelf when in can be in the bank keeping you in business. Technology is your friend here.
Rent Relief
Reapproach your landlord, look for 12-18 months of relief, without repayment at the end of your lease. We need to weather this pandemic together equally.
#3 Implement NEW Revenue Streams
We can’t run businesses that aren’t profitable. Charge what you’re worth! The challenge is a price increase isn’t always the answer, it doesn’t bring enough to the bottom line. Explore non-commissioned revenue streams like environmental services fees, charging clients for the product used, creating an online shop. This is about the long-term health of your business, now is the time. Don’t take it for granted.

In his latest blog, Leon Alexander Ph.D., challenges industry conventional thinking to help owners add more to their bottom lines.

In her latest blog, Amy Pal helps you develop your own clear guidelines around complimentary free employee services.

From managing air traffic on busy days to handling frustrated guests' complaints, your front desk team often serves as the salon's emotional shock absorber. From a customer service lesson from the DMV to a list of strategies for caring for your front line, our experts offer ideas for alleviating stress, celebrating wins, and setting goals.

According to the KIM Report, top-line salon revenue appears steady or slightly up, but that growth is driven primarily by service price increases. Beneath the surface, retail performance and client visit frequency (appointment drift) are under real pressure. In his latest blog, Alain Audet offers strategies for keeping your salon's retail sales strong.

Putting your family to work in the salon offers some real tax benefits, but you have you have to play by the rules of the tax code to claim them. Azarvand Tax Law's Leticia Skrabut, Esq., shows you how.

Discover how to create a true “WOW experience” for every client by first building a culture where your team feels engaged, empowered, and inspired. Drawing on Calvin Stovall’s Iconic Framework, this blog explores how salon, spa, and clinic leaders can strengthen culture, elevate customer experience, and build a business that stands out for the long term.
Sponsored by Phorest Salon Software

The wellness industry is growing fast, and salons and barbershops already are an important part of it. In her first blog, Tracy Rado shares where the wellness dollars are heading, and how salons can grow with this movement.

While salon sales are increasing, owners often feel they're working harder for the same or less profit. Leverage Q2 data from The KIM Report, Alain Audet reveals some of the structural changes that are dampening your growth and why your region and your salon size matters.

Weaknesses in your business are amplified during the Holiday Season. Spark Pro Global's Lucy Randall shows you five things to do now to have the strongest holiday season yet.

In Kati Whitledge's latest blog, she shares how salons have moved away from dress codes and embraced appearance standards. But by removing strict dress codes, some businesses may have unintentionally lowered their appearance standards. Whitledge helps you explain to your team why an appearance standard is important and how to smoothly implement a new appearance policy.

The Small Business Health Care Tax Credit is a non-refundable tax credit for for-profit businesses that provides a financial incentive for eligible employers who offer health insurance coverage to their employees. Leticia Skrabut, Esq., walks you through how to claim that credit.

Developing strong work habits early in one's career supports long-term success in the salon industry. Jesse Linares offers new stylists his top five tips.

Most salon owners have no idea what these numbers are. You can hit record sales and still have a profit problem. The difference comes down to four numbers almost nobody was taught to track.
Sponsored by Strata Salon Systems™

A five-area audit every owner-dependent salon needs to run. You built something that looks successful. Now find out if it can survive without you.
Sponsored by Strata Salon Systems™

Every month you put off fixing the problem, it gets bigger, more expensive, and harder to solve.
Sponsored by Strata Salon Systems™

At Janet St. Paul Studio for Hair and Beauty, Director of Operations Natasha McMillen helps bring her wife Janet St. Paul's vision to life, elevating every system from education to operations.

Expand your color service menu with the Pinstripe technique. Brooks and Brooks' Marlon Hawkins walks you through the technique.