
The Constant
Starting at Impressions front desk in 2006 when he was 19 years old, General Manager Paul Petrowsky is a seasoned professional who owner Sarah Taylor says is responsible for much of her own success.
In this turbulent year when the flow of business is so abnormal, it can be challenging to tell if your salon is making money. Beauty 360's Allyson King walks you through the process of determining if you are staying above water and offers some suggestions for controlling your costs.

In the Burning Questions feature in the November issue of SALON TODAY, we gathered our readers' most urgent questions, and posed them to industry experts. Here, Allyson King, founder of the Beauty 360 Consulting Group tackles the following question:
SALON TODAY: How do I know if I'm making money? The flow of business is so different, and I've spent my savings--how do I stay ahead?
King: The next six months are critical for all salon owners to take control of their business and have intention with their finances. There are three critical steps to knowing if you are making money:
#1 Know your salon’s BREAK-EVEN.
Your break-even is the sales you need to be even—no loss, no profit. Know your weekly and monthly break-even. Then, create a weekly plan for your business to allow you to make critical decisions early in the week, before you’re upside down on cash. Your accountant can help here.
#2 Know What You Can Spend – Have a Budget!
There is no reason to spend a dollar on anything you don’t need in the next 12-18 months. Have a plan for payroll, maintain an appropriately lean inventory and secure 12-18 month rent relief.
Let’s start with your biggest expense—payroll. Do you know the sales your salon professionals need to commission? You should. Front desk and assistant payroll should be tightly managed to key benchmarks. Then, manage your payroll in “live time,” meaning if your week looks soft, why run the same number of hours. Make the needed adjustment to ensure your break-even or make a profit. Here is the reality, you many need to cut the fat and keep the best of the best to protect your investment.
Inventory Management
Don’t leave cash on the shelf, literally. Most salons we coach have +$10,000 in excess inventory and spend 5% more on professional supplies than needed to effectively run their business. Don’t run out, but why let your cash gain dust on a shelf when in can be in the bank keeping you in business. Technology is your friend here.
Rent Relief
Reapproach your landlord, look for 12-18 months of relief, without repayment at the end of your lease. We need to weather this pandemic together equally.
#3 Implement NEW Revenue Streams
We can’t run businesses that aren’t profitable. Charge what you’re worth! The challenge is a price increase isn’t always the answer, it doesn’t bring enough to the bottom line. Explore non-commissioned revenue streams like environmental services fees, charging clients for the product used, creating an online shop. This is about the long-term health of your business, now is the time. Don’t take it for granted.

Starting at Impressions front desk in 2006 when he was 19 years old, General Manager Paul Petrowsky is a seasoned professional who owner Sarah Taylor says is responsible for much of her own success.

Planning is in full swing for the most anticipated events and promotions for the 2026 holidays. As owners share their favorite ways to celebrate, they prove that a carefully planned event can also build culture, increase client loyalty, boost sales, and set a business up for a successful 2027.

When things run amok at Mane Attraction Salon, Owners Chris and Jenny Knudsen say General Manager Sami Hernandez is their go-to resource and ultimate sounding board. Meet Sami in this installment of Meet the Manager.

Pagoda, a new AI-native operating system for scheduling, payments, patient records, marketing, and client communications, launches at Skinovatio Medical Spa in Arlington Heights, Illinois.

At a panel discussion hosted by L’Oréal Professionnel in Paris in early July, French Philosopher Sophie Galabru explored the cultural shift where women are increasingly choosing natural, personalized color results over traditional grey coverage. In an exclusive interview with SALON TODAY, Galabru and L’Oréal Professionnel Colorist Pierrick Beringer discuss this shift and how salons and colorists respond.

At Salon Blonde, Director of Operations treats the staff as the salon's most important guests, while her wonderful 'nerdy' side, loves data, systems, and numbers. Find out how she makes Salon Blonde tick.

In an exclusive interview with SALON TODAY, Salon Owner Salvatore Minardi reflects on his past 18 months as Intercoiffure America Canada's World Talent Exchange Ambassador and how his experiences will help encourage cultural and artistic exchange and support greater engagement between ICA and the global organization Intercoiffure Mondial.

Everything you need to know about client retention as a salon owner.

Owner Shelby Bills says her general manager, Sydney Osborne, reminds her of the power of leading with heart. Find out how Osborne became a great leader in our lastest installment of Meet the Manager.

In her latest blog, Kati Whitledge identifies the five stages salon owners go through when a team member leaves the salon unethically, offering advice for each stage.

The beauty and wellness businesses pulling ahead aren’t just working harder—they’re using AI to capture demand, personalize pricing, and convert more of every guest interaction into revenue. Here’s what the benchmark data reveals about the growing gap between AI adopters and everyone else.
Sponsored by Zenoti
Stop chasing recruitment ghosts on generic job boards and start curating an elite team. Discover the framework that top-tier salons use to bypass phone tag, automate visual portfolio vetting, and attract high-earning, culture-first beauty professionals directly through real-time messaging. Turn your recruitment process into an exclusive brand invitation that keeps your highest-ticket chairs permanently filled.
Sponsored by Beautista
Your calendar looks full, but is all of that demand actually converting to revenue? From phantom rebookings to underpriced peak hours, the 2026 Benchmark Report exposes five revenue leaks that most beauty and wellness businesses don’t even know they have.
Sponsored by Zenoti

After moving to Colorado and teaching at a cosmetology school, Allison Stock joined Zandi K as a stylist, eventually becoming part of the Leadership Team, Education Team and Master Bridal Team. Today, as Director of Operation, Stock is Owner Nicki Wenz's right hand, managing human resources and operations, education and career development, and coaching and culture.

In a world dominated by e-commerce, salon owners push back with proven strategies to increase retail sales while motivating team members to educate their clientele and delighting clients with retail-themed events and clever merchandising displays.

The company's Concealed Bead Method is raising the bar for what professional extension education can deliver.

Scott maximized her micro-salon by transitioning from stylist to strategic owner, focusing on recruiting and station-sharing. By prioritizing her ownership role over behind-the-chair work, she grew her team to six stylists within the two-chair, 150-square-foot space before eventually moving to a larger facility.