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SEARCHHarry D. Wood IV, Jyl and Jason Craven and Candy Shaw share their decisions and their journeys as Georgia Governor Brian Kemp opens salons for business.
Ever since Georgia’s Governor Brian Kemp lifted the statewide shelter-in-place in late April and the state’s salons cautiously got back to business, a nation of owners and beauty professionals have been optimistically observing. What new procedures and protocols did the salons put in place? How were they alleviating fear for clients and team members? How did clients respond?
Over the past few weeks, SALON TODAY Conversations has touched base with our friends in Atlanta for some video interviews, check them out:
Harry D. Wood IV, a master stylist at Van Michael Salons and the founder of Six Figure Hairdresser and Back to You, modeled the new standard uniform at the salons, described what it’s like to work with gloves, mask and faces shield, and talked about what it’s like to reunite with clients.
In Canton, Georgia, Jyl and Jason Craven described how they reconfigured the flow of the salon to maintain space between clients, talked about the personal protection measures they have in place for team and clients, and Jyl shared the painful experience of a five-hour corrective service. After the video aired, Jyl and Jason shared some much needed hope for salon owners everywhere. The total sales for their first week were up 3% over last year, despite the fact that guest counts were down by 28% because of social distancing mandates. “Our average ticket was up 50% because the stylist had more time with each guest to upsell, and SGP (service guests purchasing retail) was up 29%.
And Candy Shaw, owner of Jamison Shaw Hairdressers, talked about why she decided to remain closed for the next few weeks, while respecting the decision of others to reopen. She also shared the business boom virtual education is bringing to her product and education company Sunlights Balyage and how connecting with other owners keeps her strong.
Discover how to create a true “WOW experience” for every client by first building a culture where your team feels engaged, empowered, and inspired. Drawing on Calvin Stovall’s Iconic Framework, this blog explores how salon, spa, and clinic leaders can strengthen culture, elevate customer experience, and build a business that stands out for the long term.
Sponsored by Phorest Salon Software
The wellness industry is growing fast, and salons and barbershops already are an important part of it. In her first blog, Tracy Rado shares where the wellness dollars are heading, and how salon's can grow with this movement.
While salon sales are increasing, owners often feel they're working harder for the same or less profit. Leverage Q2 data from The KIM Report, Alain Audet reveals some of the structural changes that are dampening your growth and why your region and your salon size matters.
Weaknesses in your business are amplified during the Holiday Season. Spark Pro Global's Lucy Randall shows you five things to do now to have the strongest holiday season yet.
In Kati Whitledge's latest blog, she shares how salons have moved away from dress codes and embraced appearance standards. But by removing strict dress codes, some businesses may have unintentionally lowered their appearance standards. Whitledge helps you explain to your team why an appearance standard is important and how to smoothly implement a new appearance policy.
The Small Business Health Care Tax Credit is a non-refundable tax credit for for-profit businesses that provides a financial incentive for eligible employers who offer health insurance coverage to their employees. Leticia Skrabut, Esq., walks you through how to claim that credit.
Developing strong work habits early in one's career supports long-term success in the salon industry. Jesse Linares offers new stylists his top five tips.
Most salon owners have no idea what these numbers are. You can hit record sales and still have a profit problem. The difference comes down to four numbers almost nobody was taught to track.
Sponsored by Strata Salon Systems™
A five-area audit every owner-dependent salon needs to run. You built something that looks successful. Now find out if it can survive without you.
Sponsored by Strata Salon Systems™
Every month you put off fixing the problem, it gets bigger, more expensive, and harder to solve.
Sponsored by Strata Salon Systems™
At Janet St. Paul Studio for Hair and Beauty, Director of Operations Natasha McMillen helps bring her wife Janet St. Paul's vision to life, elevating every system from education to operations.
Expand your color service menu with the Pinstripe technique. Brooks and Brooks' Marlon Hawkins walks you through the technique.
The strongest salons, spas, and med spas know which numbers tell the real story of their business. In this practical guide, Phorest breaks down the five essential KPIs every business should track to improve retention, boost revenue, and make smarter decisions with confidence.
Sponsored by Phorest
At Bella Style Salon in Slidell, Louisiana, Director of Operations Angela Meyer tackles inventory, team management, and guest relations. Read all about her in our latest Meet the Manager.
Starting at Impressions front desk in 2006 when he was 19 years old, General Manager Paul Petrowsky is a seasoned professional who owner Sarah Taylor says is responsible for much of her own success.
Planning is in full swing for the most anticipated events and promotions for the 2026 holidays. As owners share their favorite ways to celebrate, they prove that a carefully planned event can also build culture, increase client loyalty, boost sales, and set a business up for a successful 2027.
When things run amok at Mane Attraction Salon, Owners Chris and Jenny Knudsen say General Manager Sami Hernandez is their go-to resource and ultimate sounding board. Meet Sami in this installment of Meet the Manager.
