
The Constant
Starting at Impressions front desk in 2006 when he was 19 years old, General Manager Paul Petrowsky is a seasoned professional who owner Sarah Taylor says is responsible for much of her own success.
Harry D. Wood IV, Jyl and Jason Craven and Candy Shaw share their decisions and their journeys as Georgia Governor Brian Kemp opens salons for business.

Ever since Georgia’s Governor Brian Kemp lifted the statewide shelter-in-place in late April and the state’s salons cautiously got back to business, a nation of owners and beauty professionals have been optimistically observing. What new procedures and protocols did the salons put in place? How were they alleviating fear for clients and team members? How did clients respond?
Over the past few weeks, SALON TODAY Conversations has touched base with our friends in Atlanta for some video interviews, check them out:
Harry D. Wood IV, a master stylist at Van Michael Salons and the founder of Six Figure Hairdresser and Back to You, modeled the new standard uniform at the salons, described what it’s like to work with gloves, mask and faces shield, and talked about what it’s like to reunite with clients.
In Canton, Georgia, Jyl and Jason Craven described how they reconfigured the flow of the salon to maintain space between clients, talked about the personal protection measures they have in place for team and clients, and Jyl shared the painful experience of a five-hour corrective service. After the video aired, Jyl and Jason shared some much needed hope for salon owners everywhere. The total sales for their first week were up 3% over last year, despite the fact that guest counts were down by 28% because of social distancing mandates. “Our average ticket was up 50% because the stylist had more time with each guest to upsell, and SGP (service guests purchasing retail) was up 29%.
And Candy Shaw, owner of Jamison Shaw Hairdressers, talked about why she decided to remain closed for the next few weeks, while respecting the decision of others to reopen. She also shared the business boom virtual education is bringing to her product and education company Sunlights Balyage and how connecting with other owners keeps her strong.

Starting at Impressions front desk in 2006 when he was 19 years old, General Manager Paul Petrowsky is a seasoned professional who owner Sarah Taylor says is responsible for much of her own success.

Planning is in full swing for the most anticipated events and promotions for the 2026 holidays. As owners share their favorite ways to celebrate, they prove that a carefully planned event can also build culture, increase client loyalty, boost sales, and set a business up for a successful 2027.

When things run amok at Mane Attraction Salon, Owners Chris and Jenny Knudsen say General Manager Sami Hernandez is their go-to resource and ultimate sounding board. Meet Sami in this installment of Meet the Manager.

Pagoda, a new AI-native operating system for scheduling, payments, patient records, marketing, and client communications, launches at Skinovatio Medical Spa in Arlington Heights, Illinois.

At a panel discussion hosted by L’Oréal Professionnel in Paris in early July, French Philosopher Sophie Galabru explored the cultural shift where women are increasingly choosing natural, personalized color results over traditional grey coverage. In an exclusive interview with SALON TODAY, Galabru and L’Oréal Professionnel Colorist Pierrick Beringer discuss this shift and how salons and colorists respond.

At Salon Blonde, Director of Operations treats the staff as the salon's most important guests, while her wonderful 'nerdy' side, loves data, systems, and numbers. Find out how she makes Salon Blonde tick.

In an exclusive interview with SALON TODAY, Salon Owner Salvatore Minardi reflects on his past 18 months as Intercoiffure America Canada's World Talent Exchange Ambassador and how his experiences will help encourage cultural and artistic exchange and support greater engagement between ICA and the global organization Intercoiffure Mondial.

Everything you need to know about client retention as a salon owner.

Owner Shelby Bills says her general manager, Sydney Osborne, reminds her of the power of leading with heart. Find out how Osborne became a great leader in our lastest installment of Meet the Manager.

In her latest blog, Kati Whitledge identifies the five stages salon owners go through when a team member leaves the salon unethically, offering advice for each stage.

The beauty and wellness businesses pulling ahead aren’t just working harder—they’re using AI to capture demand, personalize pricing, and convert more of every guest interaction into revenue. Here’s what the benchmark data reveals about the growing gap between AI adopters and everyone else.
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Your calendar looks full, but is all of that demand actually converting to revenue? From phantom rebookings to underpriced peak hours, the 2026 Benchmark Report exposes five revenue leaks that most beauty and wellness businesses don’t even know they have.
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After moving to Colorado and teaching at a cosmetology school, Allison Stock joined Zandi K as a stylist, eventually becoming part of the Leadership Team, Education Team and Master Bridal Team. Today, as Director of Operation, Stock is Owner Nicki Wenz's right hand, managing human resources and operations, education and career development, and coaching and culture.

In a world dominated by e-commerce, salon owners push back with proven strategies to increase retail sales while motivating team members to educate their clientele and delighting clients with retail-themed events and clever merchandising displays.

The company's Concealed Bead Method is raising the bar for what professional extension education can deliver.

Scott maximized her micro-salon by transitioning from stylist to strategic owner, focusing on recruiting and station-sharing. By prioritizing her ownership role over behind-the-chair work, she grew her team to six stylists within the two-chair, 150-square-foot space before eventually moving to a larger facility.