
You Don't Own a Salon. You Own A Business.
In his latest blog, Leon Alexander Ph.D., challenges industry conventional thinking to help owners add more to their bottom lines.
Owner and Stylist Mandy Pulse was burned out until an email and a trip to Cambodia changed her life. Now, her Global Stylist Scholarship is empowering individuals in developing countries to not only survive but thrive with a career in cosmetology.


Class in session in Guatemala in 2023.
Mandy Pulse
After 15 years behind the chair, I found myself facing something I never expected—burnout.
I was exhausted, uninspired, and seriously considering leaving the beauty industry altogether to go back to nursing school. The career I had once loved deeply had started to feel like a grind. I missed the sense of purpose I used to have. I wasn’t dreaming anymore—I was just getting through the days.
Then one day, an unexpected email changed everything.
It was from a former coworker, inviting me on an 18-day trip to Cambodia with a program called Freedom Stylist. Their mission was to teach haircutting and coloring skills to women in human trafficking prevention and rescue programs. These women weren’t just learning to style hair—they were reclaiming their confidence, dignity, and independence.
I wasn’t working with associates at the time. I’d never taught a class. I didn’t even have a passport yet. But something about the invitation pulled at my spirit. I felt so strongly drawn to it that I said yes, even though I had no idea what I was getting into.
That decision cracked something wide open.

Where it all started for me in 2016, I traveled to Cambodia with Rapha House and participated in the Freedom Stylist Program.
Mandy Pulse
The experience in Cambodia was nothing short of transformative. Watching women—many of whom had come from trauma or unthinkable situations—find joy and empowerment in learning a skill was life-altering. It was about so much more than just hair. It was about healing. It was about purpose. And in many ways, it was exactly what I didn’t know I needed.
When I got home, I couldn’t go back to “business as usual.”
Soon after, I had dinner with a friend who was living in Guatemala. She invited me and my mom to take trip to Guatemala and use her facilities to host a haircutting class. I never imagined I would lead a mission trip, but something about that place—and the timing—felt divine. I found myself leading a very humble haircutting class for six students, with two educators (me and my mom) and one translator. We had limited tools, very little structure, and zero expectations. But the hunger to learn was overwhelming. That tiny class lit a spark in me again.

Our first class in Guatemala in 2017 was small--two instructors, one translator and six students.
Mandy Pulse
Since then, what started as a single, amateur-style class has evolved into a global program, Global Stylist Scholarship. I’ve had the honor of training and equipping over 100 Guatemalan hairstylists, 22 Filipino hairdressers, and leading more than 50 U.S.-based stylists through life-changing trips to teach, mentor, and serve.
Our mission is simple: equip aspiring hairstylists in developing countries with the tools, training, and resources to create financial stability through a career in beauty—and in the process, re-inspire the U.S.-based stylists who come along for the journey.
So, what do you need to join something like this? Not as much as you might think.
First, you need an open heart and an open mind. You’ll be teaching in unique environments—sometimes with language barriers, limited electricity, outdated tools, or no air conditioning. It’s not always comfortable. But for those with a spirit of adventure, it’s incredibly rewarding.
Second, you need to be able to zone coach. You don’t have to lead the class—we always have a trained lead educator to facilitate. What we need are hairstylists who can work closely with two to three students at a time, providing hands-on guidance and encouragement. If you can cut hair, you can do this.
Third, you need a sense of adventure and curiosity. We always take one day on each trip to explore the culture—whether that means hiking to a remote village, visiting a market, or delivering food to families living in extreme poverty. These experiences stay with you. They remind you how resilient people can be, how joy isn’t tied to material things, and how much we all have to learn from each other.
Finally, you need a heart for the industry. This is about more than haircutting. It’s about giving someone the tools to change their future. For many of our students, learning to cut and color hair means the difference between generational poverty and long-term sustainability. It works. It truly does.

My how we've grown! Our largest class in Guatemala in 2023.
Mandy Pulse
And if international travel isn’t in the cards for you right now, there are still so many ways to serve with your hands and heart right where you are.
At my salon, we’ve started doing monthly serve days at the Ronald McDonald House, offering free haircuts to parents (and sometimes kiddos) staying there while receiving medical care. It’s a small way to bring comfort and confidence during incredibly stressful times.
There are so many local opportunities—shelters, transitional housing programs, domestic violence centers, or nonprofits in your own backyard. I encourage you to ask your clients, post in a neighborhood group, or send a few emails. You’ll be surprised at what opens up when you simply offer.

One of the Guatemalan graduates opens her own salon.
Mandy Pulse
Because here’s what I know:
If you’re feeling burned out, stressed, uninspired, or disconnected from the industry you once loved… this kind of work can change that.
It did for me. And, it has for so many others.
Beauty has always been about more than what happens in the mirror. It’s about connection, dignity, healing, and hope. And when we use our skills to lift others up, we rediscover our own purpose in the process.
This industry isn’t just about hair. It’s about heart.
And there’s a whole world waiting for what you have to give!
If you’re interested in joining the global initiative to change lives through haircutting, visit globalstylistscholarship.com for more information about Global Stylist Scholarship. Our next trip is to Guatemala in February 2026, and we are currently looking for educators to join us. There is an application on our website. We also have a Facebook and Instagram page with photos and information. We typically travel to Guatemala once or twice a year, and we’ve expanded to the Philippines, with more countries on the horizon. If your heart is pulling you toward something bigger, we’d love for you to be a part of it!

In his latest blog, Leon Alexander Ph.D., challenges industry conventional thinking to help owners add more to their bottom lines.

In her latest blog, Amy Pal helps you develop your own clear guidelines around complimentary free employee services.

From managing air traffic on busy days to handling frustrated guests' complaints, your front desk team often serves as the salon's emotional shock absorber. From a customer service lesson from the DMV to a list of strategies for caring for your front line, our experts offer ideas for alleviating stress, celebrating wins, and setting goals.

According to the KIM Report, top-line salon revenue appears steady or slightly up, but that growth is driven primarily by service price increases. Beneath the surface, retail performance and client visit frequency (appointment drift) are under real pressure. In his latest blog, Alain Audet offers strategies for keeping your salon's retail sales strong.

Putting your family to work in the salon offers some real tax benefits, but you have you have to play by the rules of the tax code to claim them. Azarvand Tax Law's Leticia Skrabut, Esq., shows you how.

Discover how to create a true “WOW experience” for every client by first building a culture where your team feels engaged, empowered, and inspired. Drawing on Calvin Stovall’s Iconic Framework, this blog explores how salon, spa, and clinic leaders can strengthen culture, elevate customer experience, and build a business that stands out for the long term.
Sponsored by Phorest Salon Software

The wellness industry is growing fast, and salons and barbershops already are an important part of it. In her first blog, Tracy Rado shares where the wellness dollars are heading, and how salons can grow with this movement.

While salon sales are increasing, owners often feel they're working harder for the same or less profit. Leverage Q2 data from The KIM Report, Alain Audet reveals some of the structural changes that are dampening your growth and why your region and your salon size matters.

Weaknesses in your business are amplified during the Holiday Season. Spark Pro Global's Lucy Randall shows you five things to do now to have the strongest holiday season yet.

In Kati Whitledge's latest blog, she shares how salons have moved away from dress codes and embraced appearance standards. But by removing strict dress codes, some businesses may have unintentionally lowered their appearance standards. Whitledge helps you explain to your team why an appearance standard is important and how to smoothly implement a new appearance policy.

The Small Business Health Care Tax Credit is a non-refundable tax credit for for-profit businesses that provides a financial incentive for eligible employers who offer health insurance coverage to their employees. Leticia Skrabut, Esq., walks you through how to claim that credit.

Developing strong work habits early in one's career supports long-term success in the salon industry. Jesse Linares offers new stylists his top five tips.

Most salon owners have no idea what these numbers are. You can hit record sales and still have a profit problem. The difference comes down to four numbers almost nobody was taught to track.
Sponsored by Strata Salon Systems™

A five-area audit every owner-dependent salon needs to run. You built something that looks successful. Now find out if it can survive without you.
Sponsored by Strata Salon Systems™

Every month you put off fixing the problem, it gets bigger, more expensive, and harder to solve.
Sponsored by Strata Salon Systems™

At Janet St. Paul Studio for Hair and Beauty, Director of Operations Natasha McMillen helps bring her wife Janet St. Paul's vision to life, elevating every system from education to operations.

Expand your color service menu with the Pinstripe technique. Brooks and Brooks' Marlon Hawkins walks you through the technique.