
The Constant
Starting at Impressions front desk in 2006 when he was 19 years old, General Manager Paul Petrowsky is a seasoned professional who owner Sarah Taylor says is responsible for much of her own success.
A new program helps spread the environmental message to consumers through mirror talkers. See how you can help.

There's a lot to worry about these days--the climate crisis, mounting energy bills and of course, the state of our hair. But hairdressers are coming to the rescue with tips to help their clients manage their tresses and tend to the environment.
For the last ten years, The ecohair and beauty project run by the University of Southampton have been working with industry organizations such as Green Salon Collective, Habia and VTCT to embed sustainable practices across the hair dressing sector and develop free resources for hairdressers. These include a fun, free virtual salon sustainable hairdressing training tool which takes 30-45 mins. Once completed, you can get a free sustainable stylist certificate. Once stylists are certified, salons can self-certify for a free sustainable salon certificate.
It has been estimated that a typical salon that adopted their suggestions would save over $6,500 year, save 24150 kWh energy and 76,000 gallons of water! Also salons that achieve the sustainable salon certification are listed on https://ecohairandbeauty.com/salon-locator/ and promoted via social media.
The key reason hairdressers have been singled out is the importance they hold in affecting the hair-care practices of their clients. Hairdressers probably talk to more people as part of their job than any other profession and so are perfectly placed to pass on advice (such as shampooing less often, and just once, rather than rinse and repeat, reducing blow drying time) that is good for hair, good for bills, and good for the planet. In a previous project with the University of Southampton, a survey of nearly 800 customers established that most customers value being given this kind of advice, and that it affects their hair care practices at home.

This led to a joint project between Green Salon Collective and ecohairandbeauty.com to develop Mirror Talkers - eco-tips on mirrors - as a way for hair stylists to share sustainable hairdressing tips with their clients. This 3 minute video captures the key points of the pilot where 30 salons experimented with Mirror Talkers and reported back. You can see the full report here.
Tips were easy and designed to spark conversations. Some were phrased as questions, e.g. ‘Should you shampoo less?, and some as statements e.g. ‘Running hot water is the most expensive and energy-intensive activity we do in our homes.’
Each tip accompanies a QR code where consumers can find out more information. For example, few know that they can save way more money by turning the hot tap off than the lights off. This leads onto other tips such as trying ‘leave-in conditioner’ which saves hot water, and shampooing less/using less shampoo which is also better for hair condition in most instances.
The website also hosts numerous short training videos and role-playing videos to help stylists gain confidence is using the mirror talkers and engaging in these conversations. For example, whether clients are worried about their hair condition, lack of time, lack of money or the planet, there’s a way in to share how using less hot water is a win-win for the planet, our skin and hair and our bills, as illustrated by quotes from clients and stylists in the pilot study:“It’s a great idea them being on mirrors … they are looking at that even if they’re sitting there talking to you and having a cut and a blow dry.”

Professor Denise Baden who started the Ecohair project was amazed at how keen hairdressers have been to get engaged. “Hairdressers are a caring profession and have embraced the opportunity to show that they can be part of the solution to the challenges of sustainable development and water shortages, not part of the problem."
The pilot Mirror Talker project is complete, and now we’re keen to spread the word about how simple changes to our haircare routines can save money, time and the planet and leave us with great hair.
To access free Mirror Talkers, check out The Green Salon Collective shop.
Free training videos are available both on the Green Salon Collective site and https://ecohairandbeauty.com/videos/.
The free Virtual Salon sustainable hairdressing tool is here and is perfect for your stylists to complete to gain a free sustainable stylist certificate, or for training colleges to use with their students.
Find out how salons to gain a free sustainable salon certificate here.
Check out the Green Salon Collective’s circular economy approach to minimize waste here.
Finally please share details of the Mirror Talker project and our promo video across your networks.
Get in touch: Ecohair@soton.ac.uk.
Follow:@EcoHairBeauty; Instagram/Facebook ecohairbeautyuk and @greensaloncollective and @GreenSalonCo.

Starting at Impressions front desk in 2006 when he was 19 years old, General Manager Paul Petrowsky is a seasoned professional who owner Sarah Taylor says is responsible for much of her own success.

Planning is in full swing for the most anticipated events and promotions for the 2026 holidays. As owners share their favorite ways to celebrate, they prove that a carefully planned event can also build culture, increase client loyalty, boost sales, and set a business up for a successful 2027.

When things run amok at Mane Attraction Salon, Owners Chris and Jenny Knudsen say General Manager Sami Hernandez is their go-to resource and ultimate sounding board. Meet Sami in this installment of Meet the Manager.

Pagoda, a new AI-native operating system for scheduling, payments, patient records, marketing, and client communications, launches at Skinovatio Medical Spa in Arlington Heights, Illinois.

At a panel discussion hosted by L’Oréal Professionnel in Paris in early July, French Philosopher Sophie Galabru explored the cultural shift where women are increasingly choosing natural, personalized color results over traditional grey coverage. In an exclusive interview with SALON TODAY, Galabru and L’Oréal Professionnel Colorist Pierrick Beringer discuss this shift and how salons and colorists respond.

At Salon Blonde, Director of Operations treats the staff as the salon's most important guests, while her wonderful 'nerdy' side, loves data, systems, and numbers. Find out how she makes Salon Blonde tick.

In an exclusive interview with SALON TODAY, Salon Owner Salvatore Minardi reflects on his past 18 months as Intercoiffure America Canada's World Talent Exchange Ambassador and how his experiences will help encourage cultural and artistic exchange and support greater engagement between ICA and the global organization Intercoiffure Mondial.

Everything you need to know about client retention as a salon owner.

Owner Shelby Bills says her general manager, Sydney Osborne, reminds her of the power of leading with heart. Find out how Osborne became a great leader in our lastest installment of Meet the Manager.

In her latest blog, Kati Whitledge identifies the five stages salon owners go through when a team member leaves the salon unethically, offering advice for each stage.

The beauty and wellness businesses pulling ahead aren’t just working harder—they’re using AI to capture demand, personalize pricing, and convert more of every guest interaction into revenue. Here’s what the benchmark data reveals about the growing gap between AI adopters and everyone else.
Sponsored by Zenoti
Stop chasing recruitment ghosts on generic job boards and start curating an elite team. Discover the framework that top-tier salons use to bypass phone tag, automate visual portfolio vetting, and attract high-earning, culture-first beauty professionals directly through real-time messaging. Turn your recruitment process into an exclusive brand invitation that keeps your highest-ticket chairs permanently filled.
Sponsored by Beautista
Your calendar looks full, but is all of that demand actually converting to revenue? From phantom rebookings to underpriced peak hours, the 2026 Benchmark Report exposes five revenue leaks that most beauty and wellness businesses don’t even know they have.
Sponsored by Zenoti

After moving to Colorado and teaching at a cosmetology school, Allison Stock joined Zandi K as a stylist, eventually becoming part of the Leadership Team, Education Team and Master Bridal Team. Today, as Director of Operation, Stock is Owner Nicki Wenz's right hand, managing human resources and operations, education and career development, and coaching and culture.

In a world dominated by e-commerce, salon owners push back with proven strategies to increase retail sales while motivating team members to educate their clientele and delighting clients with retail-themed events and clever merchandising displays.

The company's Concealed Bead Method is raising the bar for what professional extension education can deliver.

Scott maximized her micro-salon by transitioning from stylist to strategic owner, focusing on recruiting and station-sharing. By prioritizing her ownership role over behind-the-chair work, she grew her team to six stylists within the two-chair, 150-square-foot space before eventually moving to a larger facility.