
The Constant
Starting at Impressions front desk in 2006 when he was 19 years old, General Manager Paul Petrowsky is a seasoned professional who owner Sarah Taylor says is responsible for much of her own success.
During a day focused on cultivating success at the Premiere Orlando show, salon owners give each other a closer look at their operations—both inside and out.
At Premiere Orlando’s 2016 By Invitation Only event, five Salon Today 200 honorees offered an inside look at their businesses, and the audience also got a virtual tour of the 2016 Salons of the Year.
Jamison Shaw Codner, the manager of Jamison Shaw Hairdressers in Atlanta, and the manager of marketing, education and operations for Sunlights Balayage, offered insight into the millennial mindset.
“They are looking for a salon to be their growth incubator,” Shaw Codner said. “Set easy-to-understand goals and reward and recognize their achievements.” Jeff South, founder of Intrigue Salon in Atlanta, shared the value of forging a beauty community with his Club Intrigue open education events.
“It’s about relationships and collaboration; we’re bringing hairdressers together and creating something bigger than each of us alone,” South said.
Coral Pleas, owner of Cutting Loose Salons in Sarasota, Florida, took the audience on a tour of her successful marketing ventures, from her weekly makeovers on a local morning television show to the statuettes that were commissioned by a local artist for each of her locations.
“Our success also comes down to the associations we choose to affiliate with,” she said. “You are who you hang out with, and we’re allergic to average.”
Next, Tim Timmons, owner of Salon Gloss in Atlanta, gave the audience a look at how philanthropy shaped the trajectory of his success when he teamed up with Hick Arrojo for a makeover competition and met a courageous rape survivor.
“With awareness comes responsibility, and now we volunteer to help women in a local shelter look their best, organize career fairs, and provide Christmas gifts to the children,” he said.
To wrap up the session, Frank Gambuzza from Salon Visage in Knoxville, Tennessee, shared how a personal financial fiasco with an embezzling employee encouraged him to figure out how to run his business by the numbers.
“Through forced-bottom-line accounting, we plan our profitability and manage strictly through our budget,” he said.
Next, SALON TODAY’S Editor Stacey Soble award the Salons of the Year with their certificates. She then revealed that Michael & Michael in Chicago; NAAVA Salon and Spa in Austin, Texas; and Don Angelos Aveda Lifestyle Salon in Bay City, Michigan were the first, second and third-runners up 8, owned by Kimberly de Freitas in Curasao, was the grand-prize winner.
“It was a year where sleek, chic and sophisticated interiors provided the perfect backdrop for the artistry that goes on in each of these locations,” Soble said. “Our judges fell in love with 8 because it was designed so every service comes with an unforgettable view of the Caribbean.”

Starting at Impressions front desk in 2006 when he was 19 years old, General Manager Paul Petrowsky is a seasoned professional who owner Sarah Taylor says is responsible for much of her own success.

Planning is in full swing for the most anticipated events and promotions for the 2026 holidays. As owners share their favorite ways to celebrate, they prove that a carefully planned event can also build culture, increase client loyalty, boost sales, and set a business up for a successful 2027.

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Everything you need to know about client retention as a salon owner.

Owner Shelby Bills says her general manager, Sydney Osborne, reminds her of the power of leading with heart. Find out how Osborne became a great leader in our lastest installment of Meet the Manager.

In her latest blog, Kati Whitledge identifies the five stages salon owners go through when a team member leaves the salon unethically, offering advice for each stage.

The beauty and wellness businesses pulling ahead aren’t just working harder—they’re using AI to capture demand, personalize pricing, and convert more of every guest interaction into revenue. Here’s what the benchmark data reveals about the growing gap between AI adopters and everyone else.
Sponsored by Zenoti
Stop chasing recruitment ghosts on generic job boards and start curating an elite team. Discover the framework that top-tier salons use to bypass phone tag, automate visual portfolio vetting, and attract high-earning, culture-first beauty professionals directly through real-time messaging. Turn your recruitment process into an exclusive brand invitation that keeps your highest-ticket chairs permanently filled.
Sponsored by Beautista
Your calendar looks full, but is all of that demand actually converting to revenue? From phantom rebookings to underpriced peak hours, the 2026 Benchmark Report exposes five revenue leaks that most beauty and wellness businesses don’t even know they have.
Sponsored by Zenoti

After moving to Colorado and teaching at a cosmetology school, Allison Stock joined Zandi K as a stylist, eventually becoming part of the Leadership Team, Education Team and Master Bridal Team. Today, as Director of Operation, Stock is Owner Nicki Wenz's right hand, managing human resources and operations, education and career development, and coaching and culture.

In a world dominated by e-commerce, salon owners push back with proven strategies to increase retail sales while motivating team members to educate their clientele and delighting clients with retail-themed events and clever merchandising displays.

The company's Concealed Bead Method is raising the bar for what professional extension education can deliver.

Scott maximized her micro-salon by transitioning from stylist to strategic owner, focusing on recruiting and station-sharing. By prioritizing her ownership role over behind-the-chair work, she grew her team to six stylists within the two-chair, 150-square-foot space before eventually moving to a larger facility.