
The Constant
Starting at Impressions front desk in 2006 when he was 19 years old, General Manager Paul Petrowsky is a seasoned professional who owner Sarah Taylor says is responsible for much of her own success.
The salon company has achieved carbon neutral status, removing more CO₂ emissions from the atmosphere than the five Illinois salons produce combined. Here, Salon Manager Alexis Lopez shares five easy wins the beauty group has made against single-use plastics.

The newest Gordon Salon location in Highland Park, Illinois.

With years of research, reflection and relentless drive to be more sustainable, Tony and Pam Gordon have reached carbon-negative status for their salon company with five locations.
Gordon Salons goes beyond what most consider achievable in the beauty industry. With a legacy dating back to the birth of Aveda, it has achieved legendary carbon-negative status, removing more CO₂ emissions from the atmosphere than the five Illinois salons produce combined.
It’s a staggering achievement, reached after years of research, reflection and relentless drive to be more sustainable every day. Alongside planting more than 10,000 native trees, reducing chemical usage, saving water and purchasing energy from solar farms, Owners Pam and Tony Gordon have waged war on single-use plastic. They’ve led the battle by providing solutions, rather than dishing out shame. Here their colleague and salon manager, Alexis Lopez, reveals five easy wins the group has made against non-recyclable plastics:
"We are an Aveda lifestyle salon, so everything is sustainably sourced and packaged in glass or recyclable plastic, which is rarer than you think. Same goes for our Gordon products, such as our bath bombs and bar soaps. We even think about this when investing in new equipment. Buying our ECOHEADS from Sustain Beauty Co ensured they came in cardboard packaging, that’s thoughtfully sourced."
"Our industry produces millions of units of rigid plastic every year but only about 3% is recycled. So searching out partners that supply product in recycled and recyclable plastic must be done in tandem with finding an effective route with local partners or salon waste specialists."
"We have an end-of-use program with loyalty points to reward customers who bring back their beauty product bottles for recycling. It’s our way of helping our clients escape the disposable culture that dominates our industry."
"We make our own beverages, which we serve in glass and reusable containers. We also buy fresh, organic ingredients to infuse with water filtered through our Quench water system. There is no reason why any client would prefer or request plastic water bottles in our salon."
"We provide utensils and silverware for the team so they do not use plastics for meals. Plus, as a manager, I bought my entire team tumblers so they have a refillable beverage container instead of buying plastic one-use bottles. Any new team member gets one when they start on the floor."
Need help navigating your way to a cleaner, more secure future? Download the Sustain Beauty Co Checklist for guidance https://sustainbeauty.co/pages/checklist-download

Starting at Impressions front desk in 2006 when he was 19 years old, General Manager Paul Petrowsky is a seasoned professional who owner Sarah Taylor says is responsible for much of her own success.

Planning is in full swing for the most anticipated events and promotions for the 2026 holidays. As owners share their favorite ways to celebrate, they prove that a carefully planned event can also build culture, increase client loyalty, boost sales, and set a business up for a successful 2027.

When things run amok at Mane Attraction Salon, Owners Chris and Jenny Knudsen say General Manager Sami Hernandez is their go-to resource and ultimate sounding board. Meet Sami in this installment of Meet the Manager.

Pagoda, a new AI-native operating system for scheduling, payments, patient records, marketing, and client communications, launches at Skinovatio Medical Spa in Arlington Heights, Illinois.

At a panel discussion hosted by L’Oréal Professionnel in Paris in early July, French Philosopher Sophie Galabru explored the cultural shift where women are increasingly choosing natural, personalized color results over traditional grey coverage. In an exclusive interview with SALON TODAY, Galabru and L’Oréal Professionnel Colorist Pierrick Beringer discuss this shift and how salons and colorists respond.

At Salon Blonde, Director of Operations treats the staff as the salon's most important guests, while her wonderful 'nerdy' side, loves data, systems, and numbers. Find out how she makes Salon Blonde tick.

In an exclusive interview with SALON TODAY, Salon Owner Salvatore Minardi reflects on his past 18 months as Intercoiffure America Canada's World Talent Exchange Ambassador and how his experiences will help encourage cultural and artistic exchange and support greater engagement between ICA and the global organization Intercoiffure Mondial.

Everything you need to know about client retention as a salon owner.

Owner Shelby Bills says her general manager, Sydney Osborne, reminds her of the power of leading with heart. Find out how Osborne became a great leader in our lastest installment of Meet the Manager.

In her latest blog, Kati Whitledge identifies the five stages salon owners go through when a team member leaves the salon unethically, offering advice for each stage.

The beauty and wellness businesses pulling ahead aren’t just working harder—they’re using AI to capture demand, personalize pricing, and convert more of every guest interaction into revenue. Here’s what the benchmark data reveals about the growing gap between AI adopters and everyone else.
Sponsored by Zenoti
Stop chasing recruitment ghosts on generic job boards and start curating an elite team. Discover the framework that top-tier salons use to bypass phone tag, automate visual portfolio vetting, and attract high-earning, culture-first beauty professionals directly through real-time messaging. Turn your recruitment process into an exclusive brand invitation that keeps your highest-ticket chairs permanently filled.
Sponsored by Beautista
Your calendar looks full, but is all of that demand actually converting to revenue? From phantom rebookings to underpriced peak hours, the 2026 Benchmark Report exposes five revenue leaks that most beauty and wellness businesses don’t even know they have.
Sponsored by Zenoti

After moving to Colorado and teaching at a cosmetology school, Allison Stock joined Zandi K as a stylist, eventually becoming part of the Leadership Team, Education Team and Master Bridal Team. Today, as Director of Operation, Stock is Owner Nicki Wenz's right hand, managing human resources and operations, education and career development, and coaching and culture.

In a world dominated by e-commerce, salon owners push back with proven strategies to increase retail sales while motivating team members to educate their clientele and delighting clients with retail-themed events and clever merchandising displays.

The company's Concealed Bead Method is raising the bar for what professional extension education can deliver.

Scott maximized her micro-salon by transitioning from stylist to strategic owner, focusing on recruiting and station-sharing. By prioritizing her ownership role over behind-the-chair work, she grew her team to six stylists within the two-chair, 150-square-foot space before eventually moving to a larger facility.