
The Constant
Starting at Impressions front desk in 2006 when he was 19 years old, General Manager Paul Petrowsky is a seasoned professional who owner Sarah Taylor says is responsible for much of her own success.
AS YOU MAKE DECISIONS for your business, what’s good for the environment can be good for your bottom line.

AS YOU MAKE DECISIONS for your business, what’s good for the environment can be good for your bottom line. As the founder of the National Association of Eco-Friendly Salons and Spas (NAEFSS), it’s Tamara Jercha’s passion to show salons and spas the path to sustainability, from both an environmental and economical point of view. In fact, she even has a certification program.
ST: What environmental improvements can a salon or spa owner make without investing too much additional capital?
Jercha: “While every space is unique in regards to design, age and functionality, there are many ways a salon owner can realize savings. Here are three things to keep in mind:
1. Energy efficiency:
• The use of high efficiency power strips to protect computers and styling tools against power surges eliminate phantom energy loads that continually draw energy from appliances when not in use.
• Inexpensive fixes, such as installing daylight sensors designed to make lighting corrections on sunny days, and motion sensors designed to turn off lights when a space is not in use are also great ways to utilize energy efficiently.
• Lighting is the first thing that comes into everyone’s mind when it comes to saving on energy use, but switching lighting fixtures is not for owners looking for a short-term return on investment. However, I did interview a cosmetology school that reported a three-year return on investment for specialized salon lighting, and that seemed like a relatively short period of time for him so it depends on your view. Lighting is one of the stylist’s most important tools, especially when it comes to color, and will also increase the salon staff’s levels of energy. I consider these facts to be a bonus ROI which will relate back to salon profits.
2. Water conservation:
• Let’s talk about free. It doesn’t cost money to change habits. Try to remember to turn off water when not in use. Don’t let it run while you’re working in color or conditioning treatments. Pretend water is our most valuable resource, because it is.
• Look into water-saving nozzles for shampoo bowls that have been shown to save 30-60% water use.
• Purchase a water heater blanket which will reduce heat loss 25-40%, which directly results in energy cost savings and less time waiting for water to heat up.
3. Waste reduction:
• If you are charged by the volume or weight of your waste, you will experience savings by reducing salon waste. The best way to reduce waste is to use less.
• More to the point, if the salon operators are conscious of the amount of product they are using thereby eliminating waste of product containers, the salon will also experience a savings by not having to replenish supplies.
• Durables are always better than disposables in cases of dishware, and hand dryers save over continually purchasing paper hand towels. (These strategies may seem like common sense, but you’d be surprised at how much waste happens by people who are not responsible for paying the bill!)”
ST: If an owner is negotiating a lease on a space, what sustainable items could he or she consider in the negotiations?
Jercha: “If the space you are leasing was built before 1992, chances are many of the plumbing, HVAC and electrical fixtures do not meet current standards in efficiency. For instance, a toilet installed prior to 1992 will use four-eight gallons of water as opposed to today’s standard of 1.5 gallons per flush. Be sure air ventilation systems are working at peak performance to ensure staff and guest safety. Also be sure that exhaust systems expel air at the proper rate for the services being rendered in the space. Don’t settle for an inadequate ventilation system, doing so may increase the occurrence of illness and absenteeism among your staff. Make sure your landlord provides documentation to certify systems in place are correct and working properly.
As you buildout:
• Look for building materials for flooring, walls and ceiling made to LEED specifications.
• Buy quality built-to-last furnishings made with eco-friendly materials, especially when it comes to high usage furnishings. Remember cheap furnishings just take up more space in landfills and are more expensive to own in the long run.
• Use space planning to best utilize natural lighting.
• Choose paints with no or low VOCs.
• Consider building materials and furnishings made from recycled or rapidly renewable materials or use your design skills to repurpose old materials creating new life for a previously discarded item. Doing so ensures the uniqueness of your salon’s design image.
• Last but not least, begin a record-keeping system to record energy, water and product consumption. You cannot improve upon that which is not measured and measuring will alert you to problems with mechanical or staff performance.”
For more information, visit naefss.org.

Starting at Impressions front desk in 2006 when he was 19 years old, General Manager Paul Petrowsky is a seasoned professional who owner Sarah Taylor says is responsible for much of her own success.

Planning is in full swing for the most anticipated events and promotions for the 2026 holidays. As owners share their favorite ways to celebrate, they prove that a carefully planned event can also build culture, increase client loyalty, boost sales, and set a business up for a successful 2027.

When things run amok at Mane Attraction Salon, Owners Chris and Jenny Knudsen say General Manager Sami Hernandez is their go-to resource and ultimate sounding board. Meet Sami in this installment of Meet the Manager.

Pagoda, a new AI-native operating system for scheduling, payments, patient records, marketing, and client communications, launches at Skinovatio Medical Spa in Arlington Heights, Illinois.

At a panel discussion hosted by L’Oréal Professionnel in Paris in early July, French Philosopher Sophie Galabru explored the cultural shift where women are increasingly choosing natural, personalized color results over traditional grey coverage. In an exclusive interview with SALON TODAY, Galabru and L’Oréal Professionnel Colorist Pierrick Beringer discuss this shift and how salons and colorists respond.

At Salon Blonde, Director of Operations treats the staff as the salon's most important guests, while her wonderful 'nerdy' side, loves data, systems, and numbers. Find out how she makes Salon Blonde tick.

In an exclusive interview with SALON TODAY, Salon Owner Salvatore Minardi reflects on his past 18 months as Intercoiffure America Canada's World Talent Exchange Ambassador and how his experiences will help encourage cultural and artistic exchange and support greater engagement between ICA and the global organization Intercoiffure Mondial.

Everything you need to know about client retention as a salon owner.

Owner Shelby Bills says her general manager, Sydney Osborne, reminds her of the power of leading with heart. Find out how Osborne became a great leader in our lastest installment of Meet the Manager.

In her latest blog, Kati Whitledge identifies the five stages salon owners go through when a team member leaves the salon unethically, offering advice for each stage.

The beauty and wellness businesses pulling ahead aren’t just working harder—they’re using AI to capture demand, personalize pricing, and convert more of every guest interaction into revenue. Here’s what the benchmark data reveals about the growing gap between AI adopters and everyone else.
Sponsored by Zenoti
Stop chasing recruitment ghosts on generic job boards and start curating an elite team. Discover the framework that top-tier salons use to bypass phone tag, automate visual portfolio vetting, and attract high-earning, culture-first beauty professionals directly through real-time messaging. Turn your recruitment process into an exclusive brand invitation that keeps your highest-ticket chairs permanently filled.
Sponsored by Beautista
Your calendar looks full, but is all of that demand actually converting to revenue? From phantom rebookings to underpriced peak hours, the 2026 Benchmark Report exposes five revenue leaks that most beauty and wellness businesses don’t even know they have.
Sponsored by Zenoti

After moving to Colorado and teaching at a cosmetology school, Allison Stock joined Zandi K as a stylist, eventually becoming part of the Leadership Team, Education Team and Master Bridal Team. Today, as Director of Operation, Stock is Owner Nicki Wenz's right hand, managing human resources and operations, education and career development, and coaching and culture.

In a world dominated by e-commerce, salon owners push back with proven strategies to increase retail sales while motivating team members to educate their clientele and delighting clients with retail-themed events and clever merchandising displays.

The company's Concealed Bead Method is raising the bar for what professional extension education can deliver.

Scott maximized her micro-salon by transitioning from stylist to strategic owner, focusing on recruiting and station-sharing. By prioritizing her ownership role over behind-the-chair work, she grew her team to six stylists within the two-chair, 150-square-foot space before eventually moving to a larger facility.