
You Don't Own a Salon. You Own A Business.
In his latest blog, Leon Alexander Ph.D., challenges industry conventional thinking to help owners add more to their bottom lines.
With CBD's surge in popularity due to its calming, anti-oxidant and anti-inflammatory benefits, Ruby Room in Chicago sees success with its CBD massage treatment and retail offerings.

CBD is derrived from the hemp plant.
Kate Leydon started carrying Cannabidiol (CBD) products in her Chicago spa and shop, Ruby Room, two years ago. Then, she wasn’t sure how customers would receive it, so she started small with keeping a few edibles on retail shelves.
According to healthline.com: “CBD is one of the 104 chemical compounds known as cannabinoids found in the cannabis or marijuana plant, Cannabis sativa. Tetrahydrocannabinol (THC) is the main psychoactive cannabinoid found in cannabis, and causes the sensation of getting “high” that’s often associated with marijuana. However, unlike THC, CBD is not psychoactive.”
As CBD has gained popularity in the past year for its calming and anti-inflammatory and anti-oxidant properties, with more companies coming out of Colorado and a growing awareness of it, Ruby Room has gained more of a reputation and cult-following because of CBD products they carry—companies with expanded lines including skincare, tinctures, bath salts and more—and new guests seek out the space for them.
According to pureratioscbd.com, humans have been cultivating cannabis since 4000 years BCE. In 1533, scientists and physicians began studying the medical benefits of cannabis. In the mid-1950s, when scientists could extract cannabidiol and prove that CBD is a non-psychoactive component of the cannabis plant, the study and subsequent legal battle for CBD began.
The article continues:
“By the 1950s, CBD had been outlawed in all 50 states. Following the developments in scientific and medical research, the legality of CBD was brought back into question. Major landmark events must be noted in the legalization of CBD. On October 7, 2003, the United States government patented the first CBD based patent (used as a neuroprotectant) under U.S. Patent #6,630,507 [7]. In 2017, the first steps were taken for the FDA to approve CBD for medical uses.”
A Farm Bill came through that allowed more of the mass production of hemp, allowing farmers to legally be able to start growing the hemp plant. In states where marijuana has been legalized, there has been a lot of knowledge, experimentation and a acceptance of what the plant can produce. Word has spread, and CBD has become more and more mainstream seen on tradeshow floors, in beauty products and, in Ruby Room’s case, spa treatments.
Ruby Room’s CBD massage was launched six months ago. Leydon researched high-end CBD ointments that could be used for the treatment before she landed on one from a company based out of—you guessed it—Colorado. The product is used in the treatment and applied to the neck, décolleté, hands, arms, and feet.
“It’s really taken over,” says Ali Starbuck, Ruby Room’s lead esthetician. “Once you’ve gotten the CBD massage one time, you don’t want to go back; your massage has now turned into a CBD massage.
“Leydon got out in front of the movement because not a lot of salons and spas in the area offer CBD massages. It’s become really popular.”
Starbuck says she can watch as her guests feel the ointment’s effects as they become more relaxed and “literally melt onto the table” and leave looking like “a wet noodle.”
There are plenty of benefits of integrating CBD into the massage for both the guest and the esthetician. First off, due to the anti-inflammatory properties of CBD, the practitioner is able to get deep into the client’s tissue. Besides CBD, the cream contains menthol, which gives the treatment a cooling effect on the arms and legs that eventually warms up.
And, as the aesthetician, Starbuck says you are also feeling the effects of CBD.
“If I do three or four CBD treatments in a row, my hands feel like they’re really cold, like in ice, because of the menthol in it, but then I am relaxed,” she says. “I have to sometimes reground myself and refocus for my next treatment because I’m kind of in a chill mode. I usually feel the effects for eight hours. And the next day I’m really relaxed. It’s rejuvenating as well; it’s like that reset button.”
Starbuck adds some guests are a bit hesitant to try CBD retail and treatments at first, due to their preconceived notions on the cannabis plant. She educates them on CBD and explains how it is derived from resin from a hemp plant, which doesn’t contain THC. The benefits of CBD also tend to sway potential clients. Starbuck thinks CBD’s popularity is only going to continue to rise as more research is conducted and more people are proven its benefits. In fact, scientific studies have confirmed it may help treat a variety of ailments like chronic pain and anxiety, and the first CBD-derrived prescription drug in the U.S. Epidiolex, a prescription medication for epilepsy, was unanimously approved of by FDA’s advisory panel back in April.
Ruby Room’s CBD massage has seen tremendous success since its launch. Existing guests are hooked after they try it, and word-of-mouth brings in more new guests curious about treatment. And after experiencing it first-hand herself, this editor can say she never wants to get another massage without it.
To learn more, visit rubyroom.com.
Originally posted on Modern Salon

In his latest blog, Leon Alexander Ph.D., challenges industry conventional thinking to help owners add more to their bottom lines.

In her latest blog, Amy Pal helps you develop your own clear guidelines around complimentary free employee services.

From managing air traffic on busy days to handling frustrated guests' complaints, your front desk team often serves as the salon's emotional shock absorber. From a customer service lesson from the DMV to a list of strategies for caring for your front line, our experts offer ideas for alleviating stress, celebrating wins, and setting goals.

According to the KIM Report, top-line salon revenue appears steady or slightly up, but that growth is driven primarily by service price increases. Beneath the surface, retail performance and client visit frequency (appointment drift) are under real pressure. In his latest blog, Alain Audet offers strategies for keeping your salon's retail sales strong.

Putting your family to work in the salon offers some real tax benefits, but you have you have to play by the rules of the tax code to claim them. Azarvand Tax Law's Leticia Skrabut, Esq., shows you how.

Discover how to create a true “WOW experience” for every client by first building a culture where your team feels engaged, empowered, and inspired. Drawing on Calvin Stovall’s Iconic Framework, this blog explores how salon, spa, and clinic leaders can strengthen culture, elevate customer experience, and build a business that stands out for the long term.
Sponsored by Phorest Salon Software

The wellness industry is growing fast, and salons and barbershops already are an important part of it. In her first blog, Tracy Rado shares where the wellness dollars are heading, and how salons can grow with this movement.

While salon sales are increasing, owners often feel they're working harder for the same or less profit. Leverage Q2 data from The KIM Report, Alain Audet reveals some of the structural changes that are dampening your growth and why your region and your salon size matters.

Weaknesses in your business are amplified during the Holiday Season. Spark Pro Global's Lucy Randall shows you five things to do now to have the strongest holiday season yet.

In Kati Whitledge's latest blog, she shares how salons have moved away from dress codes and embraced appearance standards. But by removing strict dress codes, some businesses may have unintentionally lowered their appearance standards. Whitledge helps you explain to your team why an appearance standard is important and how to smoothly implement a new appearance policy.

The Small Business Health Care Tax Credit is a non-refundable tax credit for for-profit businesses that provides a financial incentive for eligible employers who offer health insurance coverage to their employees. Leticia Skrabut, Esq., walks you through how to claim that credit.

Developing strong work habits early in one's career supports long-term success in the salon industry. Jesse Linares offers new stylists his top five tips.

Most salon owners have no idea what these numbers are. You can hit record sales and still have a profit problem. The difference comes down to four numbers almost nobody was taught to track.
Sponsored by Strata Salon Systems™

A five-area audit every owner-dependent salon needs to run. You built something that looks successful. Now find out if it can survive without you.
Sponsored by Strata Salon Systems™

Every month you put off fixing the problem, it gets bigger, more expensive, and harder to solve.
Sponsored by Strata Salon Systems™

At Janet St. Paul Studio for Hair and Beauty, Director of Operations Natasha McMillen helps bring her wife Janet St. Paul's vision to life, elevating every system from education to operations.

Expand your color service menu with the Pinstripe technique. Brooks and Brooks' Marlon Hawkins walks you through the technique.