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SEARCHWhile it’s your team’s job to take care of your clientele, it’s your responsibility to take care of your team. These ST200 honorees design rewarding career paths for each employee while assembling creative compensation packages ...
While it’s your team’s job to take care of your clientele, it’s your responsibility to take care of your team. These ST200 honorees design rewarding career paths for each employee while assembling creative compensation packages that lure and retain top talent.
BELL TOWER SALON SPA
Wyomissing, Pennsylvania
belltowersalonspa.com
Carolyn Helms
SQUARE FEET: 10,000
TOTAL EMPLOYEES: 51
AVERAGE CUT & STYLE: $50
AVERAGE STYLIST INCOME: $50,000 to $59,999
BEST-SELLING RETAIL: Oribe, Bumble and Bumble
COLOR: Wella
TECH SUPPORT: Millennium, Demandforce
ASSOCIATIONS: Intercoiffure
“We offer health, vision and dental insurance, a prescription plan, paid time off, holidays, a 401k plan, short and long-term disability, paid company training, free services on a quarterly basis, employee discounts, employee family discounts and ongoing educational trips.”
GLOW BEAUTY BOUTIQUE
Braintree, Massachusetts
glowbeautyb.com
Shelley North
SQUARE FEET: 1,600
TOTAL EMPLOYEES: 15
BASIC FACIAL: $75
AVERAGE STYLIST INCOME: $50,000 to $59,999
BEST-SELLING RETAIL: Control Corrective, private label
TECH SUPPORT: Salon Iris, Constant Contact, Spaboom
ASSOCIATIONS:
“In addition to commission, Glow pays for 33 percent of health insurance for all employees who need it, along with matching three percent into their Simple IRA plans, and full disability is offered to all employees should they ever need it.”
HEAD QUARTERS SALON SPA AVEDA
Westlake, Ohio
hqsalonspa.com
Ron and Tamara Bennett
SQUARE FEET: 7,000; 3,200; 2,800
TOTAL EMPLOYEES: 56
AVERAGE CUT & STYLE: $50
AVERAGE STYLIST INCOME: $50,000 to $59,999
BEST-SELLING RETAIL: Aveda
COLOR: Aveda
TECH SUPPORT: SpaBiz, Demandforce
ASSOCIATIONS: NCA, PBA
“Stylists advance through six levels by way of achieving service sales, retail sales and client retention goals. The goal table is standard and coached to team members routinely. Monthly sales reports, as well as quarterly in-depth business analysis are provided to every team member.”
IMPRESSIONS
Mequon, Wisconsin
impressionsdayspa.com
Kitty Tierney
SQUARE FEET: 4,800
TOTAL EMPLOYEES: 44
AVERAGE CUT & STYLE: $45
AVERAGE STYLIST INCOME: $50,000 to $59,999
BEST-SELLING RETAIL: Pureology, Redken, Aveda
COLOR: Redken, Pravana, Goldwell
TECH SUPPORT: Mikal, Demandforce
ASSOCIATIONS: CC, NCA, PBA
“Our wellness plan promotes health and prevent disease. Qualifying programs include smoking cessation, weight reduction programs, health clubs, yoga, private trainer and race entry fees. A $25 per month bonus reward is offered to full-time individuals. One local health club is willing to match my $25 for a $50 per month fee reduction.”
JOSEPHINE’S DAY SPA & SALON
Houston, Texas
josephinesdayspa.com
Vivian Yeh
SQUARE FEET: 5,600; 3,000; 1,000
TOTAL EMPLOYEES: 51
AVERAGE CUT & STYLE: $60
AVERAGE STYLIST INCOME: $50,000 to $59,999
BEST-SELLING RETAIL: Aveda
COLOR: Aveda
TECH SUPPORT: SalonBiz, Demandforce
ASSOCIATIONS: PBA
“To support benefit enrollments and related activities, we have a benefits administrator, alongside a third party insurance vendor, to facilitate updates and changes. We make sure someone is always available to our employees for questions, concerns or emergencies.”
PAUL KENNETH SALON & SPA
Woburn, Massachusetts
pksalon.com
Paul Costa and Jackie Maniaci
SQUARE FEET: 3,700; 1,600
TOTAL EMPLOYEES: 16
AVERAGE STYLIST INCOME: $60,000 to $69,999
AVERAGE CUT & STYLE: $70
BEST-SELLING RETAIL: PK Professional, and PK EcoChic
COLOR: Matrix, L’Oreal
TECH SUPPORT: Milano, DemandForce
ASSOCIATIONS: Intercoiffure, PBA, Other Global Hair & Fashion Group
“Our stylists have a wealth-building journal they use every day in the salon to allow them to plan the guests who are on their books, their add-on goal with each guest, the totals from the previous day and a section for personal budgeting.”
SALON VISAGE
Knoxville, Tennessee
salonvisage.com
Frank and Belinda Gambuzza
SQUARE FEET: 6,500
TOTAL EMPLOYEES: 85
AVERAGE CUT & STYLE: $55
AVERAGE STYLIST INCOME: $50,000 to $59,999
BEST-SELLING RETAIL: Kerastase
COLOR: L'oreal
TECH SUPPORT: SalonBiz, Demandforce, Branded App
ASSOCIATIONS: Intercoiffure
“Our program features six levels of commission and price increase based on performance in our four key indicators: client count, average service ticket, product units per client and prebooking. While there are a million things we could measure, we believe these four metrics best gauge an individual’s professional performance.”
SAVVY SALON AND DAY SPA
Cornelius, North Carolina
savvysalonanddayspa.com
Toni P. Helmandollar
SQUARE FEET: 6,200
TOTAL EMPLOYEES: 42
AVERAGE CUT & STYLE: $43
AVERAGE STYLIST INCOME: $50,000 to $59,999
BEST-SELLING RETAIL: Kerastase, Bumble and Bumble, Aveda
COLOR: Wella, L'Oreal
TECH SUPPORT: SalonBiz, Demandforce, Constant Contact
ASSOCIATIONS: PBA
“We have daily huddles to update the team on the team goals along with what each individual must achieve to reach them. Weekly, each employee has a 15-minute one-on-one with a team leader to review past achievements and assist in reaching assigned goals.”
THE CHANGING ROOM
Aventura, Florida
changingroomsalons.com
Justin Gold
SQUARE FEET: 2,800
TOTAL EMPLOYEES: 37
AVERAGE CUT & STYLE: $58
AVERAGE STYLIST INCOME: $30,000 to $39,999
BEST-SELLING RETAIL: Aveda, Framesi
COLOR: Framesi, Rusk, Logics
TECH SUPPORT: Millennium, Demandforce, Constant Contact
ASSOCIATIONS: None
“When a stylist books more than $100k in services they receive a $1,000 bonus check as our additional way of saying ‘thank you’ for their consistent hard work.”
TYLER MASON SALON SPA
Indianapolis, Indiana
tylermason.com
Tammie Baker
SQUARE FEET: 5,000
TOTAL EMPLOYEES: 36
AVERAGE CUT & STYLE: $44
AVERAGE STYLIST INCOME: $40,000 to $49,999
BEST-SELLING RETAIL: Davines, Benniefactor
COLOR: Davines
TECH SUPPORT: SalonBiz, Demandforce Constant Contact
ASSOCIATIONS: None
“We have a four-level pricing system to give our guests a choice according to their budget, and to also create a career path for our stylists. Stylists fill out weekly productivity logs so they always know how their performance compares to the goal for their specific level.”
Additional Honorees
Allure Designs in Beauty, Libertyville, IL
Avenue Hair Design, Venice, FL
Bella Capelli Sanctuario, Westlake, OH
Blo, Raleigh, NC
Centre Salon & Spa, Westminster, Westminster, CO
Ginger Bay Salon & Spa, St. Louis, MO
Habitude, Seattle, WA
John Robert’s Spa, Mayfield Heights, OH
Mane Attraction Salon, Phoenix, AZ
Mango Salon, Richmond, VA
Neroli Salon & Spa, Milwaukee, Wisconsin
Nurtur the Salon, Columbus, OH
RedBloom Salon, Calgary, Canada
Salon Estique, Phoenix, AZ
Salon Laurie & Co, Baltimore, MD
Spa Mizan, Lafayette, LA
Three Cutters, Denver, CO
Tulip Salon & Spa, Fredericksburg, VA
Vanity Salon, Houston, TX
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