Have you ever daydreamed about what your salon would look like in the distant future? Or even the near future? You might picture lots of high-tech furniture, super-smart AI built into your salon software, or ways to transport your retail—or your stylists themselves—to your clients’ homes in a flash.
These leaders in salon technology have all dreamed of scenarios like that and more. Better yet, they’re working toward making those daydreams a reality for all of us. See their ideas of what salons will look like in the future.
“We are working on the Smart Technology Salon/Spa for 2030. Using AI and Datafication, we are working to create a customer-centric, immersive technology experience that takes the client's preferences and ‘dials in’ every aspect of the salon/spa experience. From smart rooms that are set to the perfect temperature, lighting, music, and scents to the interactive check in with beverage pre-selection, wait time management, and optimized booking.” -- Fred Dengler, CEO and Founder, Mikal Salon and Spa Software
“The next tech wave—which we are in right now—is the Metaverse and I expect this to run a good decade. This will present large opportunities for wise salons. I also predict, starting very soon, that the expansion of drone transportation will offer a big opportunity to salons. It will expand their customer bases and make it easier for their existing customers to come see them, especially in over-populated cities or zones. Salons should capitalize on this with marketing, free pickups and quickly bringing stylists to people’s homes and then back to salons. This will expand education capabilities as educators could get to you faster. It will also be an opportunity for salons to offer product delivery within the hour, making them more competitive with online retailers and other sales channels. Drone transportation advancements, plus the opportunity we see in the Metaverse will really lean into salons as opposed to against them. I'm really excited for what this new tech can do for our community!” -- Tev Finger, CEO, Luxury Brand Partners
“There are a lot of opportunities still on the horizon with technologies to enhance the salon experience on both sides of the chair. Imagine facial recognition as a client walks in the door with a push notification to the stylist announcing arrival. When the client leaves, it automatically triggers a thank you message, a reminder to book their next appointment, and a product recommendation. Then there are voice commands that send an alert to an assistant to mix more color, grab a product off the shelf, or even come help with foils, all hands-free and without the stylist breaking stride.” -- Lori Obiedzinski, Director of Sales and Business Development, Rosy Salon Software
And finally, a bit of cautionary wisdom:
“Artificial Intelligence is going to play a primary role in the future of almost all industries. Those that don't embrace it today will be behind tomorrow.” -- Zane Hagy, Partner, Valise Suite
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