Salon Today
MenuMENU
SearchSEARCH

The Phorest MedSpa Platform Streamlines Operations, Engages Clients and Boosts Profitability

The platform delivers a 48% lead-to-client conversion and 19X ad spend return of investment in one complete operations and acquisition system.

by Staff
October 14, 2025
The Phorest MedSpa Platform Streamlines Operations, Engages Clients and Boosts Profitability

 

4 min to read


Beyond essential EMR (Electronic Medical Records) capabilities, Phorest's platform delivers powerful features that directly contribute to attracting and retaining medspa clients and driving a strong return on investment. 

Phorest, a trusted partner to thousands of beauty and wellness businesses worldwide, is building on its strong foundation in the Med Spa space — refining its solution to better meet the unique needs of North American med spas. Phorest now offers a comprehensive, HIPAA-compliant platform designed to streamline operations, enhance client engagement, and significantly boost profitability for Med Spa businesses.

The Med Spa sector is evolving rapidly, and Phorest understands the unique needs and challenges these sophisticated businesses face. Beyond essential EMR (Electronic Medical Records) functionalities, Phorest’s platform delivers powerful features that directly contribute to attracting and retaining Med Spa clients and driving a strong return on investment.

Ad Loading...

“Phorest has always been at its best when we build alongside our clients — creating technology that’s intuitive, reliable, and evolves with the industry’s needs”, says Órla Phelan, Director of Med Spa Operations. “The Med Spa space is more competitive than ever, and owners need technology that helps them stand out. Our marketing and memberships tools are already transforming how businesses attract and retain clients — from first-time visitors finding them online to loyal guests returning again and again.

Phelan continues, "This is only the beginning of what’s possible together. At the heart of it all is our passion for supporting entrepreneurs and giving them the tools to build truly remarkable businesses. That’s what drives every decision we make.” 

Driving Profitability with Proven Acquisition Tools

Phorest’s most powerful differentiators are the integrated tools designed to maximize marketing ROI and convert leads into high-value clients:

Integrated Lead Management & Ads Manager: Phorest’s integrated tools simplify the process of attracting new clients. The Lead Management tool acts as a direct client acquisition engine, enabling Med Spas to realize a huge 48% conversion rate from lead to new client. The Ads Manager (a Meta Integration) includes a new client finder feature to streamline social media advertising, returning an average of 19X on ad spend.

Memberships: This feature enables Med Spas to create predictable, recurring revenue streams and foster long-term client loyalty.

Ad Loading...

Seamless Operations and Client Care

The platform includes all the essential operational and compliance functionality necessary for a modern med spa, ensuring a smooth and professional client journey:

Advanced Client Management: Phorest provides sophisticated features like highly detailed Client Cards and Before and After Photo Functionality, which are essential for personalized consultations, treatment planning, and visually showcasing results to attract new business.

Charting & HIPAA Compliance: Robust and user-friendly charting tools support personalized client consultations and treatment planning, all while maintaining the utmost data security and privacy in full compliance with HIPAA regulations.

Comprehensive Reporting: Gain deep, centralized insights into your business performance with advanced reporting capabilities, enabling data-driven decisions to optimize services and profitability.

Phorest also proudly highlights the success of clients like EVRI Aesthetics, showcasing the real-world benefits of the platform and the close collaboration between Phorest and EVRI to ensure the platform was tailored to Med Spa specific business needs.

Ad Loading...

‘’There's a reason why I've been with Phorest now for so many years because it really does have everything you need and they're always consistently creating and coming up with new stuff… It's only going to get better from here. But when looking at the other competitors, I just know there's no comparison at this point,’’ says Tiffani Mitchell-Jenkinson, LME - EVRI Aesthetics, Delaware

Phorest is dedicated to providing Med Spas with the tools they need to thrive in a competitive landscape. For more information on Phorest’s Med Spa solutions and to learn how to drive a significant return on investment for your business, visit http://phorest.com/medspa

About Phorest:

Phorest Software was born on the salon floor to help beauty and med spa business owners and their teams thrive. Founded by CEO Ronan Perceval in Dublin, Ireland, in 2004, Phorest has earned recognition as one of the fastest-growing technology companies in the beauty and wellness industry and is honoured among the Deloitte Fast 50. Phorest serves nearly 12,000 businesses globally and over 160,000 beauty and medical professionals across 11 regions. In the United States, Phorest is proud to be the most popular software among SALON TODAY 200 Honorees. 

For two decades, Phorest has been a passionate partner for salons, spas, med spas, and barbershops. Phorest’s technology integrates into every element of running a med spa, covering appointments, staff management, marketing, reporting, and payments. The company lives and breathes the medical aesthetics and beauty industry, actively collaborating with salon and med 

Ad Loading...

spa teams daily. This collaboration allows Phorest to develop innovative solutions that help salons and med spas work more efficiently, improve their client experience and grow their businesses.

Phorest employs nearly 400 people in offices in Ireland, the US, Canada, the UK, Finland, the Netherlands, Germany and Australia. Its Board of Directors includes significant industry players and independent directors Paolo Braguzzi, former CEO of Davines Group, and Janna Ronert, Founder and former CEO of Image Skincare. The expanding Board of Directors includes individuals with diverse experience, such as Barry Mulligan, a partner at Tribal.vc; Olivia Leonard, Senior Director, Business Product Marketing, EMEA Instagram; Jonathan Klahr, Growth Equity Investor at SGE; and Colin Day, Founder and former CEO at iCIMS.



Subscribe to Our Newsletter

More Technology

Ad Loading...
Technology|Articles|Feb 26, 2026

Here’s How to Make Running Your Salon Feel Less Like Chaos

If your day-to-day feels like a never-ending game of whack-a-mole, you’re not alone. The hair and beauty industry runs on creativity and connection, but behind the scenes, it runs on systems. When you spread those systems across a few different tools (plus a couple of sticky notes and a prayer), even the best-run salons feel like they’re working twice as hard for the same results.

Technology|Articles|Jan 29, 2026

Is Your Software Underperforming? Switch it Up with Shortcuts

Your salon software is the backbone of your business. And now is the time of year to evaluate its efficiency: Is it providing the tools you need to grow? Does it improve the guest experience? How does your team interact with it? Are you happy with your software’s customer service? If you’re not getting what you need from your current software, it may be time for a switch.

Sponsored by Shortcuts Software USA

Technology|Articles|Nov 12, 2025

Igniting Momentum

Choosing the right technology partner with Aura Salonware drives success and elevates client and staff experiences at Trios in Fort Collins, Colorado. Plus, Owners Joe and Karen DeAnda share a marketing success story.

Ad Loading...
Technology|Articles|Sep 22, 2025

Powering Your Spa Concept

From financing options and memberships to dot phrasing and medical documentation, software management experts list the myriad of features you should consider as you shop for a tech partner to power your wellness concept.

Stylists and clients at The Man Shop.
Technology|Articles|Jul 15, 2025

How A Barbershop's HR Team Saves 15 Hours a Month with POS Integration

The Man Shop, with 13 barbershops across three states, promises its stylists same-day payout of tips. But when the company switched its point-of-sale system, that had to be calculated manually which drained the HR team. Partnering with Flexspring, a leader in HR data integration, helped the company get back on track with their promise.

Ad Loading...