
Don't Burn Bridges
Holding a grudge against a former team member might make you miss a valuable opportunity. These owners know rehiring can be an impactful recruitment strategy that further strengthens your culture.

Holding a grudge against a former team member might make you miss a valuable opportunity. These owners know rehiring can be an impactful recruitment strategy that further strengthens your culture.

A microphone, a ring light, an iPhone and your team. That's all you need to make a recruitment video like Sam Brocato Salon did to lure in the next wave of new hires.

Beauty industry heavyweight Phil Horvath joins the well-known haircutting chain as president, and discusses the history of the chain, how it fared through the pandemic and what he's focusing on to prepare the company for growth in an exclusive video interview with SALON TODAY.

As part of SALON TODAY’s Burning Questions series, Jill Krahn with Salon Professional Education Company offers a strategic key to retaining stylists and their clients.

In these emotionally heavy times, you want your team to feel like they’re thriving – not just surviving. Empowering You Consulting’s Amy Carter tackles the question of how to keep spirits high in your salon.

As part of our Burning Questions series, Neil Ducoff of Strategies provides staff recruitment and retention solutions that work in pandemic times and beyond.

As part of our Burning Questions series, Eurisko's Dr. Leon Alexander tackles the sensitive issue of staff not returning or leaving for rental, and how to keep these vagrancies from impacting a salon's profitability.

Owner Rachelle Yarnell offers three key factors in building community on a salon team.

When Mark DeBolt and Ryan Trygstad opened their new Manhattan salon this spring, they hadn't factored in a pandemic. They wisely used the time when they couldn't open to alter their salon design to adapt to new protocols, build their communication strategy and grow their culture with their new team.

The demand for beauty products that are clean, ethically sourced and sustainable has not slowed during our current COVID-19 global crisis. If anything, the need to operate a sustainable business translates into being a more resilient business.
Sponsored by Lakme Teknia

"Good stylists want to work at relevant high-end salons….and good customers flock to where the good talent is." Here's how this salon is staying relevant and showing area salons how to do the same.

The national children’s hair salon franchise, with 64 locations in 22 states, has announced plans to continue to expand its national footprint.

It's Day 8 of the 12 Days of the SALON TODAY 200--a day for celebrating the 2020 honorees in Salon Culture. These salons know that culture is that tangible energy that binds and propels a team, attracts clients, and forges a brand.

After reading a copy of SALON TODAY at her longtime salon Penzone Salons + Spas, a client reaches out to Editor Stacey Soble to help her find a salon after her move to Tucson, AZ. The team at Gadabout Salon Spas welcome her with open arms, while Debra and Chuck Penzone give their former client a surprise that makes her feel like a celebrity.

"If men take responsibility for their own healing that will heal the whole family."

By opening their hearts and minds, owners are creating cultures that embrace diversity. They're creating safe spaces that welcome transgender clients, building private rooms that protect a religious client's need for modesty, and hiring team members that can speak the languages reflected in their clientele. In turn, they're discovering their judgement-free attitude is a solid business strategy.

As a salon owner, one of your management responsibilities is to lead your team and yourself to happiness, but best-selling author and happiness coach Neil Pasricha stresses the key is practicing happiness. Before he takes the stage at Serious Business, Pasricha talks to SALON TODAY about reprogramming your brain and how he discovered his own happiness.