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As the Arridell sisters successfully doubled the sales of Luscious and Co, they soon realized both their tenured team members and clients were becoming disengaged. In 2024 they restructured the company to address the challenges, witnessing big improvements in average ticket, client retention and frequency of visit. Find out how they accomplished that task.
As the co-owner of Misbehaven Spa and Salon, Rachelle Johnson reflects on the importance of having a vision to the culture of the salon, and shares some of the fun ways the team celebrates their culture.
A bin full of cute ducklings is encouraging team members at Luna Salon to praise one another for actions that align with the salon's culture. These small recognitions build a cohesive culture that fosters collaboration.
With the goals of creating an environmentally sustainable business that helps its team members achieve their lifetime goals while serving the community, two colleagues from the world of information technology launch their own salon and spa.
An Indiana-based salon owner forges a partnership with a tattoo shop in a shared building, growing the clientele for both buisnesses.
A new study reveals the top songs and artists that people listen to when traveling on summer vacation, creating a breezy playlist for your salon.
On Day 2 of our SALON TODAY 200 announcements, we celebrate the honorees in the category of Salon Culture. These salons, including the Barbie-loving team from The Changing Room in Aventura, Florida, have mastered the art of building that magnetic energy that binds and propels a team, attracts clients, and forges a brand.
Losing service providers is costly and disruptive to a salon business. Strategies' Michael Yost gives you a 10-point checklist of Must-Dos to help retain them.
Any team member can book Cass and Company's Zen Room any time, no questions asked. Find out how Angi Snodgrass created the room for a few hundred dollars.
Eufora Business Trainer and Salon Owner Jill Higginbotham shares advice on how to level up salon team meetings.
