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Having been at Thompson and Co. Salon Parlor for nine of its 10 years in business, Manager Lauren Marck has been instrumental in helping Owners Kayla and Bobby Thompson expand and launch a barbering concept. Her background in communications and marketing helped shape the brand's identitiy.
Taking advantage of every management course she can get her hands on, Jessica Thomas has become an irreplaceable leader at Venue Salon and Sap and it all started with an email.
Coming up through guest services at Grove Salon, Shannon Bland helps team members hit their benchmarks, keeps guests happy and coming back again and again, and supports retail sales.
Loyalty and dedication have set Christing Scovotti apart as a valuable leader at Interlocks Salon. Find out how she rose from front desk concierge to Chief Operating Officer, helping to shape the business over the years.
Since joining Janet St.Paul Studio for Hair and Beauty in February 2025, Grace Fowler has used her natural gift for connection to become a grounded bridge between stylists, clients, and leadership.
A strong bond can be the key to a successful leadership team. Owner Christina Kirkey of Pinup Studios in Raleigh, North Carolina, shares how she and her manager, Alli Macdonald, foster open communication and support each other's strengths to help the business continue to succeed.
Franchisee Tammy Eickhoff wanted to build a culture of kindness, professionalism and fairness within her Fantastic Sams' locations. Her manager Michelle Butler got on board and they did just that--now they constantly are making the list of the Top 100 Fantastic Sams.
Once too intimidated to approach the salon's table at a career fair, Juan Mercado-Martini has grown into a six-figure stylist who manages Salon Blond's schedules, grows its client retention through exceptional service and oversees the business' social media presence to grow the brand.
Tapping into her background in education, Salon Manager Danielle Florestant develops the team, handles daily operations and elevates the culture at Hi Texture Hair Salon outside of Atlanta. As Florestant became the go-to authority on the salon floor, Owner India Bertin was able to step out from behind the chair and lead the business more strategically.
At Gray & Graham Salon, Abigail Higgins make the salon's marketing programs come to life while she keeps the operations humming each day, while Molly Meyers aids in hiring and training the team. This dynamic duo help Owner Abbie Crafton grow the business into the future.
