Once too intimidated to approach the salon's table at a career fair, Juan Mercado-Martini has grown into a six-figure stylist who manages Salon Blond's schedules, grows its client retention through exceptional service and oversees the business' social media presence to grow the brand.
In his first blog with SALON TODAY, Roei Cohen, general manager of Valery Joseph Salons with locations in New York, The Hamptons, and Miami, discusses all the little things that add up to a salon's brand.
by Roei Cohen, General Manager of Valery Joseph Salons
Discover how to create a true “WOW experience” for every client by first building a culture where your team feels engaged, empowered, and inspired. Drawing on Calvin Stovall’s Iconic Framework, this blog explores how salon, spa, and clinic leaders can strengthen culture, elevate customer experience, and build a business that stands out for the long term.
A salon brand is much more than a logo. In this thought-provoking blog, Leon Alexander, Ph.D., walks you through the difference. SALON TODAY suggests sharing this article with your team and leading a discussion at your next huddle, asking the team to define your business's brand.
At Bella Style Salon in Slidell, Louisiana, Director of Operations Angela Meyer tackles inventory, team management, and guest relations. Read all about her in our latest Meet the Manager.
Franchisee Tammy Eickhoff wanted to build a culture of kindness, professionalism and fairness within her Fantastic Sams' locations. Her manager Michelle Butler got on board and they did just that--now they constantly are making the list of the Top 100 Fantastic Sams.
When Christy Vowers purchased Rowdy Hair in Phoenix, Arizona, Sabrina Porter was already the manager. Vowers had been working in the salon for three years and observed Porter in action, and says Porter's the reason she decided to re-enter the world salon ownership.
When the owners at Genesis Salon and Spa disagree, they believe Manager Kyndell Walker brings the balance helping them find their way to resolution. See why they believe Walker is the perfect manager for carrying out their vision.
In the first in our new Meet the Manager series, we meet Laran D'Estachio who has helped Owner Peter Evans grow the single location Stella Nova Spa Salon into three locations, while launching four Barrelli Barber locations.