Salon Today
MenuMENU
SearchSEARCH

The Right Target

Maybe the very idea of dealing with clients who are eager to spend seems foreign to you—right up there with aliens from outer space dropping by for afternoon tea or unicorns grazing in your backyard. But I assure you, these 'eager to spend, premium-price customers' are out there in great and growing abundance.

by Ana Loiselle
July 10, 2011
2 min to read


For example, did you know that 22 percent of U.S. households have more than 55 percent of all earned income? Hear it again-more than half of the income is concentrated in one of five households. Surely it must be easier to profit selling to the 1-in-5 than tit is to the 4-in-5. Not necessarily easier to sell, but easier to profit.

If you would love to attract better customers to sell to at above par and enjoy greater profits, you need to understand where the real money is-then go there and get it. Now is the time to get as serious and as smart as possible about marketing to the financially strong, affluent buyers for your products, services and expertise.

Ad Loading...


Get started by asking yourself these key questions:


1. How would you define your best customers/prospects?


2. How do you currently get leads for your business?


3. What do you do to get your existing customers to buy more of what you sell?


4. What kind of marketing do you do other than networking?

Ad Loading...


5. What benefits do you have to offer a prospect that is better than others in your industry?


When developing anymarketing campaign, you must follow these three simple marketing rules in sequence:
The right message:Why should a prospect do business with you over any of your competition?
The right market: Who are your ideal customers? Where do they live, work, shop?
The right media: What is the best vehicle for delivering messages that are repeatable, predictable and controllable?
If you are a progressive entrepreneur, at this point you should be saying to yourself, "This is different, this is interesting, and I should investigate, learn more and see how I might apply this to my business."
If you could use a big injection of optimism-with-reason right about now-then use these ideas. Don't let the opportunity come and go!

Ana Loiselle is a specialist in finding new sources of revenue and growth for salons and spas of all sizes. With more than 10 years of experience in new business start-ups and transformations, she has helped numerous businesses flourish through brand development, strategic financial planning and employee training. She's had many roles throughout her career, including product sales representative, educator, management consultant and spa owner. Loiselle's salon was a two-time SALON TODAY 200 honoree.

Read Ana Loiselle's Blogs

More In The Know

Ad Loading...
A man cuts a man's hair
In The Know|Articles|Aug 6, 2026

In Dubai, Clients Visit the Salon Every Week. Here’s What That Market Can Teach You

In Dubai, a salon visit isn’t an appointment. It’s a weekly routine, and clients can spend $800 to $1,400 a month on it, according to Gaurav Tripathi of MADI International. On October 6-8, 2026, the market behind those numbers opens its doors as Beautyworld Dubai marks its 30th edition at the Dubai World Trade Centre, bringing together distributors, brands, stylists and salon owners from all over the world.

Sponsored by BeautyWorld Dubai

Volunteers at HairToStay Does the Bay
In The Know|Articles|Jul 30, 2026

Take the Plunge with HairToSay Does the Bay

In October, volunteers plan to walk and take the plunge during at the annual event, HairToStay Does the Bay. Find out how you can participate and support the organization that grants subsidies to cancer patients so they can receive cold cap treatments to save their hair during chemotherapy.

Headshot of Sheue Pella
In The Know|Articles|Jul 28, 2026

The Invisible Work of a Rebrand

In this rare essay, the president of a haircare brand takes us behind-the-scenes into a world we never see when we pick up a product off the shelves--the arduous, thought-probing, second-guessing journey of rebranding a legacy product line. Not only is her reflection fascinating, but it is also incredibly useful for any salon owner or manufacturer contemplating their own brand.

Ad Loading...