MY SALON Suite, a salon suite franchise focused on providing beauty, health, and wellness professionals a personal space to build their business, recently announced that it has been awarded the Franchise Customer Experience Certification. This esteemed recognition is a testament to MY SALON Suite’s commitment to excellence in franchising, focusing on both franchisee and consumer experiences.

The Franchise Customer Experience Certification, administered by the Franchise Customer Experience Institute, is awarded to franchise brands that demonstrate superior practices leading to enhanced franchise profitability via exceptional franchisee and consumer experiences. The only brand in its category to be recognized, MY SALON Suite underwent a comprehensive evaluation process, which included an independent review of 32 key practices, telephone interviews with franchisees and consumers and analysis of third-party data.

"From franchisees to Members, MY SALON Suite is dedicated to helping entrepreneurs thrive in business ownership while giving back to their communities through exceptional quality services,” said Mark Jameson, chief development officer at Propelled Brands, multi-brand platform company of MY SALON Suite. “The Franchise Customer Experience Certification is a true testament to the strength of a franchise brand, and our franchisees should feel incredibly proud to have achieved this honor. In just over 10 years, MY SALON Suite has grown to more than 330 locations and 9,000 Members, and I look forward to our continued growth as we continue to serve MY SALON Suite customers across the country."

This certification not only acknowledges MY SALON Suite’s dedication to its franchisees and customers but also grants access to a wealth of resources from the Franchise Customer Experience Institute. These resources, including hundreds of tools and research materials, are designed to further improve customer experiences and franchisee profitability. The certification and resources will support the brand’s ongoing development plans, which include multi-unit expansion and acquisitions of independent salons.

“The team at MY SALON Suite is very passionate about their work and they truly care about the success of the franchisees and the Members,” said Patrick Manchi, a MY SALON Suite of Port Charlotte franchisee. “The business model focuses on providing resources to help Members succeed, emphasizing that the success of the Members leads to the success of the franchisees and the brand, creating a win-win-win scenario.”

The initial investment for a MY SALON Suite franchise is approximately $984,999 – $1,577,236, including a $50,000 franchise fee. Ideal candidates have a net worth of $1.5 million, of which $500K is liquid. Additionally, MY SALON Suite offers a special incentive for veterans and first responders, including paramedics, emergency medical technicians, police officers, sheriffs and firefighters, which includes a 50% reduction on the franchise fee – a savings of $25,000.

For more information about MY SALON Suite franchise opportunities, visit https://www.mysalonsuite.com/franchise, or contact Mark Jameson at mark.jameson@propelledbrands.com or 214-346-5679. 

About MY SALON Suite®:MY SALON Suite® is a franchise designed for individuals with an entrepreneurial spirit who are interested in diversifying their portfolio while enjoying a semi-absentee lifestyle. The company was established with the aim to inspire and empower the modern-day salon owner, providing a unique opportunity for a range of beauty and health professionals to successfully manage their businesses. MY SALON Suite Members are provided with ongoing training, support, and a robust referral network to bolster their business growth. The brand, which is ranked in the top 100 on Entrepreneur’s highly competitive 2024 Franchise 500® List, is widely recognized for its rapid expansion and significant success.As a service-oriented business in the Propelled Brands® family, MY SALON Suite boasts over 330 locations in 35 states across the United States and Canada, with 165 franchisees and over 8,500 Members.

About the Franchise Customer Experience Institute:The Franchise Customer Experience Institute is dedicated to recognizing and supporting franchised brands that excel in driving franchisee profitability through improved franchisee and consumer experiences. With a mission to provide recognition and resources, the Institute plays an important role in elevating standards in franchising. For more information about the Franchise Customer Experience Certification, visit www.FranchiseCXCertificaton.com.