GlossGenius Debuts Product Innovations for Happier Clients and Staff
GlossGenius has announced new innovative Teams features, bridging the gap and challenging the notion that businesses must choose between delighting clients and empowering staff.
by Staff
September 23, 2024
photo courtesy of GlossGenius
3 min to read
GlossGenius, the technology engine powering the beauty and wellness industry, has announced new innovative Teams features. In an industry long divided between client satisfaction and staff efficiency, GlossGenius is bridging the gap and challenging the notion that businesses must choose between delighting clients and empowering staff. With this latest release, GlossGenius cements itself as the go-to software solution for salons, spas and studio businesses of any size.
GlossGenius is doing things differently with the solution that is easy for everyone: clients, staff and business owners. GlossGenius develops software that is not only customer-friendly, but easy for business owners and staff to use without any learning curve. Other solutions come with complicated workflows for staff, slow and frustrating client booking, and ambiguous pricing with hidden fees. With Teams features from GlossGenius, business owners seamlessly manage operations and finances, and staff spend more time nurturing the relationships at the heart of their craft. This eliminates one of the longest-standing tradeoffs businesses struggle with: choosing between user-friendly software that pleases clients but falls short for staff, or powerful back-office tools that streamline operations but confuse clients.
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photo courtesy of GlossGenius
"We've listened to the struggles of over 75,000 talented beauty and wellness business owners in our community," says Danielle Cohen-Shohet, CEO of GlossGenius. "They've compromised for too long. Our mission is clear: create a platform where client satisfaction and staff empowerment coexist easily. With our new Teams features, we're not just bridging a gap – we're paving a new path forward."
GlossGenius's latest innovation is transforming the industry. By combining intuitive client interfaces with robust staff management tools, GlossGenius is helping businesses thrive, staff excel, and clients stay loyal– all through one platform. Key elements of this release include:
Enhanced Time-Tracking and Payroll that saves business owners hours of manual work per week through the ability to deposit funds to separate bank accounts and flexibly book, manage, and pay their team all on one platform.
Collaborative Team Calendar with every detail designed for busy salons who want to keep an organized team schedule. With beautiful color-coding by service or team member, drag and drop rescheduling, and one-click navigation, the new calendar makes it easy to stay on top of staff availability and make changes in seconds.
photo courtesy of GlossGenius
Transparent Performance Insights and Goal-Setting Tools, with real-time analytics that motivate staff while providing owners with actionable business intelligence that yields powerful results: teams that set goals with GlossGenius earn an average of 51% more revenue per week.
Pre-Set Roles and Custom Permissions, enabling business owners to protect sensitive information and easily and dynamically manage data visibility needs for staff.
Branded Website Templates, giving businesses customizable options to show off their brand, services, and portfolio, and deliver on the industry’s fastest client booking experience.
Customizable Client Engagement through branded email and SMS templates and AI-assisted marketing tools that maintain a personal touch in client communications, enabling businesses to earn an average 29% more revenue each month.
photo courtesy of GlossGenius
These Teams feature innovations built on the success of GlossGenius tools already beloved by businesses of any size. This includes Flat Pricing with a low payment processing rate of 2.6% and no hidden fees (saving business owners up to $19K per year in processing fees alone), Automated Inventory Management so businesses can use the hours saved to focus on honing their craft and building client relationships, and much more.
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Through strong partnership with businesses to solve their biggest challenges, GlossGenius will soon be releasing additional features that help businesses delight clients and empower staff – at the same time.
"The potential for technology to unlock business success in our industry is immense," Cohen-Shohet adds. "With these new Teams features, we're empowering businesses to deliver exceptional experiences on both sides of the counter. It's not about choosing between client satisfaction and staff efficiency anymore – it's about excelling at both."
As GlossGenius continues to redefine beauty and wellness technology, one thing is clear: the days of compromise are over. A new era of unified, empowering, and client-centric business management has begun.
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