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With its playful style and design surprises around the corner, Andreas Hogue Salon in Vernon Hills, Illinois, captures the 2020 Salon of the Year Grand-Prize title and the cover of the May/June issue of SALON TODAY.
The most effective ways to retain your current clients and acquire new ones--during a crisis or otherwise--is to make them feel invested in your brand. Ray Clopton, CEO of Wilbur, shows you how.
The client experience in a COVID-19 world will be very different. So will the stylist’s experience. How do we still create a warm, welcoming environment for everyone?
Service revenue has been deeply impacted by the reduced number of consumers, the need for social distancing and concerns for public safety. Now is your time to pivot and lean into retail to get much-needed income. Find out how.
Service revenue has been deeply impacted by COVID-19, with a reduced number of consumers, the need for social distancing, and concerns over public safety. Now is the time to pivot and lean into retail to get much-needed income, but how?
As salons around the country begin to reopen, clients will be looking for evidence that their safety is important to you. Now, there's a way to publicly demonstrate your team members have been trained and are adhering to recommended protocols.
We interviewed Siobhain Sweetingham, an infection prevention expert with Virox ProBeauty.
As salons move toward reopening, owners need to consider asking their incoming clients to sign a "Hold Harmless Waiver," a document that releases the salon from liability should the client contract COVID-19. In this blog, Attorney Kelley Keller explains what the document is, why it's important, when it's not enforceable, and what needs to be in it.
Learning and development company Qnity, Inc., partners with Intercoiffure America Canada to provide salons with a pay-what-you-can program of financial advice.
Harry D. Wood IV, Jyl and Jason Craven and Candy Shaw share their decisions and their journeys as Georgia Governor Brian Kemp opens salons for business.
Guards are designed to protect employees and customers from airborne, virus-containing droplets.
Coronavirus has put us on lockdown but while we flatten the curve, you can grow your skills and your style with this virtual barbering school. Aimed at the amateur but presented by a pro, Billy Porter is a proud grad.
When the stay-at-home orders are lifted and clients begin returning to the salon and spa, treatments for stress and relaxation will top the list of needs. Many spas around the country have found success with treatments that incorporate CBD. Find out how its being used.
From surveying clients about new retail products to holding clients accountable for missed appointments, SpotOn helps salon owners run more efficient and productive operations.
DaySmart Software's Jeff Dickerson offers useful tips for business management during closure due to COVID-19.
PENZONE Salon + Spa's Debra Penzone offers her favorite recipes for smoothies and facial masks, walks viewers through chair yoga when you need a stretch after hours of Zoom calls, and a meditative moment to end your day.
Suggestions for reopening include having a dress rehearsal to ensure you're prepared with all you need to provide a safe service experience for stylist and client, both.
