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2024 SALON TODAY 200: Employee Education

by Stacey Soble

It's Day 4 of our 2024 SALON TODAY 200 Alerts, and time to meet the honorees in the category of Employee Education. These owners, including Debra Penzone of PENZONE Salons + Spas in Columbus, Ohio, know that education is a career-long process that helps new team members develop their skills and confidence and seasoned staff continually stretch creatively.

2024 SALON TODAY 200: Customer Service

by Stacey Soble

In Day 3 of the 2024 SALON TODAY 200, meet the salons in the category of Customer Service. These honorees, including Eneth and Michell Eubanks, founders of MW Salon in Ovideo, Florida, know that customer service impacts the overall experience, and salons and spas that deliver it with each and every visit boost sales, as well as client loyalty.

2024 SALON TODAY 200: Client Retention and Referral

by Stacey Soble

In Day 2 of the 2024 SALON TODAY 200, we celebrate the honorees in the category of Client Retention and Referral, including Rachel and Jason Gribbin, owners of Define Hair & Skin in Ellicott City, Maryland. These owners know a salon's ability to attract new guests fuels its growth, and its ability to get those clients to return again and again dictates its overall success.

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