"Putting in a laminate hardwood floor that would not stain from hair color and did not need stripping and waxing."
Bob Steele
Bob Steele Salon
Atlanta, Georgia
"A plasma TV to show fashion videos and before/after slide shows of our own makeovers, plus hair shows that we work. Clients love watching people transform and seeing backstage work at shows."Suzie Bond
Perfect 5th
Mooresville, North Carolina
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"An air-purifying system to remove all salon odors, bacteria and mold. It's not visual, but it makes the air so fresh that clients feel as though they're having their services outside. It was a great investment."
Angela Guido
Daryl Christopher Wellness Salon and Day Spa
Boston, Massachusetts
"Custom-built cabinets and front desk. It was the only way to make our space as efficient as it needed to be."
Crescent Lomonaco
Salon Monaco
Carpinteria, California
"Recovering the old dryer chairs that came with the shop when we bought it. They just don't make things like they used to-they're sturdy and comfortable."
"A beautiful, modern Swarovski crystal chandelier. I think that an occasional splurge on a fixture can mean a big return. It makes me happy when I am at work and it makes my clients feel as though they are in a salon that has an eye for detail and beautiful design."
Jennifer Rabideau
Halo Salon & Colorlab
Fort Worth, Texas
"A very large, wall-sized mirror that seems to double the space."
Sharon Kotchkowski
New Image Salon
Kearney, New Jersey
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"The definition of my salon name on the wall."
Patti Williamson
Bloom
Sault Ste. Marie, Canada
"Compact fluorescent lights! Our air conditioning runs far less often due to the lower temperature of the bulbs and they are more than three times as energy efficient."
Jeffrey LaMorte
Jeffrey LaMorte Salon and Day Spas
Frankfort, Illinois
"We used to have a huge office. We realized it was dead space and not producing revenue, so we knocked out that office, made a much smaller one and added six hair stations. In addition, we built a color bar and added 100 additional square feet of retail space. Now, almost every inch of our salon is producing revenue!"
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Sally Zarlinga
Lucia's...The Salon
Lyndhurst, Ohio
"Chalkboard paint. You must promote special pricing and events wherever you can."
Jeffrey Kilcoyne
Jeffrey Robert Salon & Spa
Worcester, Massachusetts
All beauty professionals should know how to identify when a client may need some health guidance. Tracy Rado discusses some common questions that clients ask in the chair, how to advise them, and when to refer them to a specialist.
From managing air traffic on busy days to handling frustrated guests' complaints, your front desk team often serves as the salon's emotional shock absorber. From a customer service lesson from the DMV to a list of strategies for caring for your front line, our experts offer ideas for alleviating stress, celebrating wins, and setting goals.
According to the KIM Report, top-line salon revenue appears steady or slightly up, but that growth is driven primarily by service price increases. Beneath the surface, retail performance and client visit frequency (appointment drift) are under real pressure. In his latest blog, Alain Audet offers strategies for keeping your salon's retail sales strong.
Putting your family to work in the salon offers some real tax benefits, but you have you have to play by the rules of the tax code to claim them. Azarvand Tax Law's Leticia Skrabut, Esq., shows you how.
Discover how to create a true “WOW experience” for every client by first building a culture where your team feels engaged, empowered, and inspired. Drawing on Calvin Stovall’s Iconic Framework, this blog explores how salon, spa, and clinic leaders can strengthen culture, elevate customer experience, and build a business that stands out for the long term.
The wellness industry is growing fast, and salons and barbershops already are an important part of it. In her first blog, Tracy Rado shares where the wellness dollars are heading, and how salons can grow with this movement.
While salon sales are increasing, owners often feel they're working harder for the same or less profit. Leverage Q2 data from The KIM Report, Alain Audet reveals some of the structural changes that are dampening your growth and why your region and your salon size matters.
Weaknesses in your business are amplified during the Holiday Season. Spark Pro Global's Lucy Randall shows you five things to do now to have the strongest holiday season yet.
In Kati Whitledge's latest blog, she shares how salons have moved away from dress codes and embraced appearance standards. But by removing strict dress codes, some businesses may have unintentionally lowered their appearance standards. Whitledge helps you explain to your team why an appearance standard is important and how to smoothly implement a new appearance policy.
The Small Business Health Care Tax Credit is a non-refundable tax credit for for-profit businesses that provides a financial incentive for eligible employers who offer health insurance coverage to their employees. Leticia Skrabut, Esq., walks you through how to claim that credit.
Developing strong work habits early in one's career supports long-term success in the salon industry. Jesse Linares offers new stylists his top five tips.
Most salon owners have no idea what these numbers are.
You can hit record sales and still have a profit problem. The difference comes down to four numbers almost nobody was taught to track.
At Janet St. Paul Studio for Hair and Beauty, Director of Operations Natasha McMillen helps bring her wife Janet St. Paul's vision to life, elevating every system from education to operations.