
A Partner in Business and in Life
At Janet St. Paul Studio for Hair and Beauty, Director of Operations Natasha McMillen helps bring her wife Janet St. Paul's vision to life, elevating every system from education to operations.
What Have You Done to Give Your Salon a Signature Style?

"We recently remodeled our salon to reflect a younger, hipper style. We also revamped our website and service menus to coincide with the decor. Our next endeavor is to rethink our business card design to reflect this same brand."
Tamara Hendon
The Salon & Spa at Mystic Hair
Tampa, Florida
"Our salon is very involved in fashion shows. Currently, we are having a "40s Fit and Fab" pageant-complete with a celebrity emcee and judges! This event is very exciting for everyone involved and it's a great way to promote the salon."
Debi Beelow
NV Salon
Greenville, South Carolina
"We are located in a college town, so we use college-age students in our photo shoots and fashion show benefits."
Mary Park-Smith
Scissors
Gainesville, Florida
"We carry flavored coffees and, as simple as that sounds, the expectation that they will be there waiting for our guests has almost become part of our brand. We even have guests who will drop by between visits just to have a cup of coffee! Building our coffee bar has created a coffee house comfort that our guests love. It has become so popular we may start selling it by the pound!
Sally Zarlinga
Lucia's...the salon
Lyndhurst, Ohio
"We make little changes to the salon decor often. The clients love to walk in and see something new, and it ensures the salon always looks updated and clean."
Crescent LoMonaco
Salon Monaco
Carpinteria, California
"We revamp our salon attire, music and website on a quarterly basis. Since fashion is the forefront of our business, everyone is pleased that we discuss these subjects regularly at team meetings. It's part of the creative process of the salon team."
Noelyne Langston
Noelyne Ltd.
Fayetteville, North Carolina
"We use as much technology as possible through our e-mail confirmation system, WiFi access, mounted plasma TV and high-tech kitchen with a variety of beverages and food. We host events with friends who are in different businesses-trunk shows for shoes and clothes before they hit the stores, Botox and educational events from plastic surgeons. We also sponsor local art shows and band events."
Suzie Bond
Perfect 5th
Mooresville, North Carolina
"Our hair and make-up is always photo-ready and we only dress in the latest fashions. We are in the beauty industry, so we make it a point to be picture perfect everyday on our website, our plasma TVs and in professional shoots. We keep our decor fresh with beautiful floral arrangements, a modern color palette, sleek vases and seating arrangements. Our music reflects the vibe we have-professional, contemporary and, of course, relaxing."
April Lyn Graffeo
Indra Salon and Spa
Andover, Massachusetts
"I have given my salon its signature style by designing and decorating it with a modern/industrial/mid-century vibe, while still maintaining a comfortable and inviting atmosphere."
Erica Jo Wilson
EJ-588 Hair Studio
Sonoma, California
"When I decorated my salon, I chose a theme and made sure that everything flowed from that theme. I also use the salon as an art gallery where we feature a local artist and change the art every eight weeks."
Shari Fritz
SaHaira
Oakland, California
"Our signature style is eclectic. We have lots of custom pieces and unique features-we're anything but cookie cutter. We do not look like the salon next door. Our music is soft alternative, never boring or blaring."
Sam Johnston
ABQ Hair Studio
Albuquerque, New Mexico
"I use the salon as an art gallery where we feature a local artist and change the art every eight weeks."
Shari Fritz
SaHaira
Oakland, California

At Janet St. Paul Studio for Hair and Beauty, Director of Operations Natasha McMillen helps bring her wife Janet St. Paul's vision to life, elevating every system from education to operations.

Expand your color service menu with the Pinstripe technique. Brooks and Brooks' Marlon Hawkins walks you through the technique.
The strongest salons, spas, and med spas know which numbers tell the real story of their business. In this practical guide, Phorest breaks down the five essential KPIs every business should track to improve retention, boost revenue, and make smarter decisions with confidence.
Sponsored by Phorest

At Bella Style Salon in Slidell, Louisiana, Director of Operations Angela Meyer tackles inventory, team management, and guest relations. Read all about her in our latest Meet the Manager.

Starting at Impressions front desk in 2006 when he was 19 years old, General Manager Paul Petrowsky is a seasoned professional who owner Sarah Taylor says is responsible for much of her own success.

Planning is in full swing for the most anticipated events and promotions for the 2026 holidays. As owners share their favorite ways to celebrate, they prove that a carefully planned event can also build culture, increase client loyalty, boost sales, and set a business up for a successful 2027.

When things run amok at Mane Attraction Salon, Owners Chris and Jenny Knudsen say General Manager Sami Hernandez is their go-to resource and ultimate sounding board. Meet Sami in this installment of Meet the Manager.

Pagoda, a new AI-native operating system for scheduling, payments, patient records, marketing, and client communications, launches at Skinovatio Medical Spa in Arlington Heights, Illinois.

At a panel discussion hosted by L’Oréal Professionnel in Paris in early July, French Philosopher Sophie Galabru explored the cultural shift where women are increasingly choosing natural, personalized color results over traditional grey coverage. In an exclusive interview with SALON TODAY, Galabru and L’Oréal Professionnel Colorist Pierrick Beringer discuss this shift and how salons and colorists respond.

At Salon Blonde, Director of Operations treats the staff as the salon's most important guests, while her wonderful 'nerdy' side, loves data, systems, and numbers. Find out how she makes Salon Blonde tick.

In an exclusive interview with SALON TODAY, Salon Owner Salvatore Minardi reflects on his past 18 months as Intercoiffure America Canada's World Talent Exchange Ambassador and how his experiences will help encourage cultural and artistic exchange and support greater engagement between ICA and the global organization Intercoiffure Mondial.

Everything you need to know about client retention as a salon owner.

Owner Shelby Bills says her general manager, Sydney Osborne, reminds her of the power of leading with heart. Find out how Osborne became a great leader in our lastest installment of Meet the Manager.

In her latest blog, Kati Whitledge identifies the five stages salon owners go through when a team member leaves the salon unethically, offering advice for each stage.

The beauty and wellness businesses pulling ahead aren’t just working harder—they’re using AI to capture demand, personalize pricing, and convert more of every guest interaction into revenue. Here’s what the benchmark data reveals about the growing gap between AI adopters and everyone else.
Sponsored by Zenoti
Stop chasing recruitment ghosts on generic job boards and start curating an elite team. Discover the framework that top-tier salons use to bypass phone tag, automate visual portfolio vetting, and attract high-earning, culture-first beauty professionals directly through real-time messaging. Turn your recruitment process into an exclusive brand invitation that keeps your highest-ticket chairs permanently filled.
Sponsored by Beautista
Your calendar looks full, but is all of that demand actually converting to revenue? From phantom rebookings to underpriced peak hours, the 2026 Benchmark Report exposes five revenue leaks that most beauty and wellness businesses don’t even know they have.
Sponsored by Zenoti