
You Don't Own a Salon. You Own A Business.
In his latest blog, Leon Alexander Ph.D., challenges industry conventional thinking to help owners add more to their bottom lines.
While joyous, the holidays can at times be stressful, making the pampering skincare treatments salons and spas provide especially important. However, the seasonal onslaught of gift shopping and festive gatherings finds clients limited in both ...

Drive holiday retail sales by making skincare products gift-worthy.
While joyous, the holidays can at times be stressful, making the pampering skincare treatments salons and spas provide especially important. However, the seasonal onslaught of gift shopping and festive gatherings finds clients limited in both time and budget.
So, how do skincare professionals and salon owners ensure a holiday bottom line that is merry and bright?According to Control Corrective Skincare Systems Founder and President Ellen, holiday sales should be viewed not as a challenge, but as an opportunity.
“You can find tremendous success during the holiday period by simply making a few small adjustments to ongoing offerings,” said Clark. “It’s all about understanding the needs of your clients and providing services and products that they’ll be excited about.”
Clark offers the following tips for professionals who want to close out the year with impressive profits:
Feature express treatments. Be conscious of clients’ time and budget limitations by offering skincare treatments that are shorter and cheaper, yet just as results-driven as their full-length counterparts. Express treatments shave off time by simply skipping the “spa fluff,” like scalp massage, cold stones and aromatherapy, which benefit the spa experience more than the skincare result. Educate clients about the importance of a monthly facial, especially during cool winter conditions, and offer attainable, lunch-break-feasible options such as Control Corrective’s 10-Minute Cool Down; Clear Skin Assist; Lunch Time Express Peel; 15-Minute Firming Facial; Express Eye Firm; or Rapid Hydrating Mini Facial, all of which can each be completed in just 10 to 30 minutes.
Bring seasonal offerings to the spa menu. Arguably the best part of the holidays is the sensory experience – the sights, the smells, the sounds and the tastes. Build excitement among your clientele by bringing “spice” to your usual skincare menu with special offerings that celebrate the season, such as Control’s “Instant Holiday Glow,” a luminous facial with hints of cinnamon. Tailor treatments to address the seasonal climate, such as winter’s dehydrating conditions, and add simple, special touches that excite the senses. For ease of implementation, Control offers 24-hour online education to assist with product knowledge and training and can even provide colorful seasonal treatment descriptions that can be easily cut and pasted into your existing menu.
Make retail gift-worthy. Take holiday sales full-circle by creating festive and eye-catching product displays that support at-home care purchases. Make sure to educate clients on the importance of skincare “homework” post-treatment, and be able to easily point them in the right retail direction for products that will benefit their skin profile. Display gift-friendly items which offer a sampling of popular products in attractive packaging that will please any recipient.
Control Corrective Skincare Systems products are available through skincare professionals nationwide, or by contacting the company at (866) 290-4290; info@Controlcorrective.com

In his latest blog, Leon Alexander Ph.D., challenges industry conventional thinking to help owners add more to their bottom lines.

In her latest blog, Amy Pal helps you develop your own clear guidelines around complimentary free employee services.

From managing air traffic on busy days to handling frustrated guests' complaints, your front desk team often serves as the salon's emotional shock absorber. From a customer service lesson from the DMV to a list of strategies for caring for your front line, our experts offer ideas for alleviating stress, celebrating wins, and setting goals.

According to the KIM Report, top-line salon revenue appears steady or slightly up, but that growth is driven primarily by service price increases. Beneath the surface, retail performance and client visit frequency (appointment drift) are under real pressure. In his latest blog, Alain Audet offers strategies for keeping your salon's retail sales strong.

Putting your family to work in the salon offers some real tax benefits, but you have you have to play by the rules of the tax code to claim them. Azarvand Tax Law's Leticia Skrabut, Esq., shows you how.

Discover how to create a true “WOW experience” for every client by first building a culture where your team feels engaged, empowered, and inspired. Drawing on Calvin Stovall’s Iconic Framework, this blog explores how salon, spa, and clinic leaders can strengthen culture, elevate customer experience, and build a business that stands out for the long term.
Sponsored by Phorest Salon Software

The wellness industry is growing fast, and salons and barbershops already are an important part of it. In her first blog, Tracy Rado shares where the wellness dollars are heading, and how salons can grow with this movement.

While salon sales are increasing, owners often feel they're working harder for the same or less profit. Leverage Q2 data from The KIM Report, Alain Audet reveals some of the structural changes that are dampening your growth and why your region and your salon size matters.

Weaknesses in your business are amplified during the Holiday Season. Spark Pro Global's Lucy Randall shows you five things to do now to have the strongest holiday season yet.

In Kati Whitledge's latest blog, she shares how salons have moved away from dress codes and embraced appearance standards. But by removing strict dress codes, some businesses may have unintentionally lowered their appearance standards. Whitledge helps you explain to your team why an appearance standard is important and how to smoothly implement a new appearance policy.

The Small Business Health Care Tax Credit is a non-refundable tax credit for for-profit businesses that provides a financial incentive for eligible employers who offer health insurance coverage to their employees. Leticia Skrabut, Esq., walks you through how to claim that credit.

Developing strong work habits early in one's career supports long-term success in the salon industry. Jesse Linares offers new stylists his top five tips.

Most salon owners have no idea what these numbers are. You can hit record sales and still have a profit problem. The difference comes down to four numbers almost nobody was taught to track.
Sponsored by Strata Salon Systems™

A five-area audit every owner-dependent salon needs to run. You built something that looks successful. Now find out if it can survive without you.
Sponsored by Strata Salon Systems™

Every month you put off fixing the problem, it gets bigger, more expensive, and harder to solve.
Sponsored by Strata Salon Systems™

At Janet St. Paul Studio for Hair and Beauty, Director of Operations Natasha McMillen helps bring her wife Janet St. Paul's vision to life, elevating every system from education to operations.

Expand your color service menu with the Pinstripe technique. Brooks and Brooks' Marlon Hawkins walks you through the technique.