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SEARCHStrategies provides salon and spa owners with the systems, knowledge and accountability to transform them into the leaders their companies need them to be.
strategies.com
800-417-4848 • bruce@strategies.com
OWNER: Neil Ducoff
Strategies provides salon and spa owners with the systems, knowledge and accountability to transform them into the leaders their companies need them to be. The end result is consistent bottom-line growth, a dynamic team-driven culture, and world-class customer service.
WHY WE’RE DIFFERENT: At Strategies, we teach owners how to be extraordinary "no-compromise" leaders. Yes, we teach how to drive sales, financial literacy, Team-Based Pay, growth systems, etc.—but without a leader who can implement and guide these new systems, the business will remain stagnant. Most motivational/business coaches bring “bubble-up” enthusiasm to the salon/spa, which usually dissipates back to “business as usual” with no noticeable improvements. Long-term change is Strategies’ goal, and our 19-year track record of successful clients speaks for itself.
HOW WE WORK: Since 1993, Strategies’ extensive offering of training and coaching programs have been at forefront of the industry for over 19 years. The Strategies Business Academy hosts dozens of in-depth seminars throughout the year. Can’t travel? Strategies’ Webinar Series brings our educators right to your desktop. For customized support, Strategies offers a wide variety of intensive onsite and phone coaching services. New for fall 2012, Strategies Membership Program allows owners to access to all of Strategies training and coaching services for one low monthly fee.
CATCH US AT: All classes at the Strategies Business Academy (Centerbrook, CT) unless otherwise noted. Incubator Seminar: Jan. 14-17, Manchester, UK; Front Desk/Guest Services Seminar: Jan. 27-28, Austin, TX; Incubator Seminar: Feb. 3-6, Sacramento, CA; Salon/Spa Manager Course: March 3-5; Incubator Graduate Seminar: March 17-20; Communicating with Staff: Apr. 7-8; Financial Freedom: Apr. 28-29; Incubator Seminar: May 19-22; No-Compromise Leadership: June 2-3; Front Desk/Guest Services Seminar: June 9-10; Inbound Marketing: July 14-15; Salon/Spa Manager Course: Aug. 4-6; Financial Freedom: Aug. 25-26; Communicating with Staff: Sept. 8-9; Incubator Seminar: Sept. 22-25; Salon/Spa Game-Planning Retreat: Oct. 6-8; Front Desk/ Guest Services Seminar: Oct. 27-28; Incubator Seminar: Nov. 3-6.
WORDS OF WISDOM: Leaders need to overcome the fear that bad things will happen if they stand their ground and do what’s right for their company. The worst that can happen usually does happens when leaders avoid tough decisions—or do nothing at all. And the worst that can happen is rarely all that horrible.
BETTER BOTTOM LINE IN 2013: Profit & Loss statements and balance sheets are a numeric readout of your thinking and behavior as a leader and a company. The hardest job we have coaching owners and leaders is getting them to practice and live the fiscal behaviors that create profit.
All beauty professionals should know how to identify when a client may need some health guidance. Tracy Rado discusses some common questions that clients ask in the chair, how to advise them, and when to refer them to a specialist.
In his latest blog, Leon Alexander Ph.D., challenges industry conventional thinking to help owners add more to their bottom lines.
In her latest blog, Amy Pal helps you develop your own clear guidelines around complimentary free employee services.
From managing air traffic on busy days to handling frustrated guests' complaints, your front desk team often serves as the salon's emotional shock absorber. From a customer service lesson from the DMV to a list of strategies for caring for your front line, our experts offer ideas for alleviating stress, celebrating wins, and setting goals.
According to the KIM Report, top-line salon revenue appears steady or slightly up, but that growth is driven primarily by service price increases. Beneath the surface, retail performance and client visit frequency (appointment drift) are under real pressure. In his latest blog, Alain Audet offers strategies for keeping your salon's retail sales strong.
Putting your family to work in the salon offers some real tax benefits, but you have you have to play by the rules of the tax code to claim them. Azarvand Tax Law's Leticia Skrabut, Esq., shows you how.
Discover how to create a true “WOW experience” for every client by first building a culture where your team feels engaged, empowered, and inspired. Drawing on Calvin Stovall’s Iconic Framework, this blog explores how salon, spa, and clinic leaders can strengthen culture, elevate customer experience, and build a business that stands out for the long term.
Sponsored by Phorest Salon Software
The wellness industry is growing fast, and salons and barbershops already are an important part of it. In her first blog, Tracy Rado shares where the wellness dollars are heading, and how salons can grow with this movement.
While salon sales are increasing, owners often feel they're working harder for the same or less profit. Leverage Q2 data from The KIM Report, Alain Audet reveals some of the structural changes that are dampening your growth and why your region and your salon size matters.
Weaknesses in your business are amplified during the Holiday Season. Spark Pro Global's Lucy Randall shows you five things to do now to have the strongest holiday season yet.
In Kati Whitledge's latest blog, she shares how salons have moved away from dress codes and embraced appearance standards. But by removing strict dress codes, some businesses may have unintentionally lowered their appearance standards. Whitledge helps you explain to your team why an appearance standard is important and how to smoothly implement a new appearance policy.
The Small Business Health Care Tax Credit is a non-refundable tax credit for for-profit businesses that provides a financial incentive for eligible employers who offer health insurance coverage to their employees. Leticia Skrabut, Esq., walks you through how to claim that credit.
Developing strong work habits early in one's career supports long-term success in the salon industry. Jesse Linares offers new stylists his top five tips.
Most salon owners have no idea what these numbers are. You can hit record sales and still have a profit problem. The difference comes down to four numbers almost nobody was taught to track.
Sponsored by Strata Salon Systems™
A five-area audit every owner-dependent salon needs to run. You built something that looks successful. Now find out if it can survive without you.
Sponsored by Strata Salon Systems™
Every month you put off fixing the problem, it gets bigger, more expensive, and harder to solve.
Sponsored by Strata Salon Systems™
At Janet St. Paul Studio for Hair and Beauty, Director of Operations Natasha McMillen helps bring her wife Janet St. Paul's vision to life, elevating every system from education to operations.
