
A Partner in Business and in Life
At Janet St. Paul Studio for Hair and Beauty, Director of Operations Natasha McMillen helps bring her wife Janet St. Paul's vision to life, elevating every system from education to operations.
Located in picturesque Honolulu, J Salon (jsalon.com) was designed by owner Joe Randazzo and manager Gary Casupang. The salon has 150 feet of window space, and is located at the corner of a busy street a block from the most-frequented movie theater on the island.

J Salon
Owners: Joe Randazzo and Gary Casupang
Location: Honolulu, Hawaii
Opened: October 1, 2008
Total square feet: 2,500
Salon setup: 13 styling stations,
1 color bar
Located in picturesque Honolulu, J Salon (jsalon.com) was designed by owner Joe Randazzo and manager Gary Casupang. The salon has 150 feet of window space, and is located at the corner of a busy street a block from the most-frequented movie theater on the island. "Part of our strategy to create curiosity about the salon was to keep the view from the outside into the salon unobstructed," Casupang says. "We leave on key spotlights at night, to attract the attention of movie-goers and passers-by."

After five years in the financial district of Honolulu, J Salon was relocated to a commercial/retail area. Prior to construction, we let all of our clients know that we would be relocating and totally redesigning the salon. After construction, mass e-mails to our client database were sent to inform clients of our new location and to create interest in our new design.
With a space as gorgeous as J Salon, it's a good strategy. With black and purple motifs throughout the 2,500-square foot space, a 22-foot-long color bar, brightly colored retail area with clean lines and a modern design, J Salon was set for its successful October 2008 opening. (It was even voted the best salon in Hawaii by Elle magazine!)
Here, Casupang points out the important elements of the design:

"Everyone wants to sit at the color bar. It has become the focal point of the salon and the hub of a lot of excitement and interaction. Our color bar was designed to take away the mystery of hair color for the client and to create hype and excitement around the color department. All color and supplies are housed in our 22-foot-long color bar, eliminating the need for a color dispensary. Stylists formulate and mix hair color in full view of the client, fostering a more interactive and personalized experience. Color is applied at the color bar. It also doubles as an actual bar, where our bartender mixes cocktails during client events and soirees."

"The backbar/shampoo area is private and secluded. Situated behind eight-foot-tall black acrylic panels, the shampoo area is away from the hustle and bustle of the styling floor so clients can relax in the gently illuminated area. The shampoo units are slightly angled, allowing clients and stylists to easily maneuver throughout the area. Backbar bottles are neatly housed in a custom-designed counter, completely eliminating clutter."

"We created a space that is reflective of our obsession for clean lines and modernist design. We wanted to create a space that excites and inspires our staff and our clients."

J Salon carries Kerastase and Shu Uemura products and treatments. For each client, a J Salon stylist will select the in-salon treatment best suited for the client's hair type, and will also prescribe personalized home-care regimes.

At Janet St. Paul Studio for Hair and Beauty, Director of Operations Natasha McMillen helps bring her wife Janet St. Paul's vision to life, elevating every system from education to operations.

Expand your color service menu with the Pinstripe technique. Brooks and Brooks' Marlon Hawkins walks you through the technique.
The strongest salons, spas, and med spas know which numbers tell the real story of their business. In this practical guide, Phorest breaks down the five essential KPIs every business should track to improve retention, boost revenue, and make smarter decisions with confidence.
Sponsored by Phorest

At Bella Style Salon in Slidell, Louisiana, Director of Operations Angela Meyer tackles inventory, team management, and guest relations. Read all about her in our latest Meet the Manager.

Starting at Impressions front desk in 2006 when he was 19 years old, General Manager Paul Petrowsky is a seasoned professional who owner Sarah Taylor says is responsible for much of her own success.

Planning is in full swing for the most anticipated events and promotions for the 2026 holidays. As owners share their favorite ways to celebrate, they prove that a carefully planned event can also build culture, increase client loyalty, boost sales, and set a business up for a successful 2027.

When things run amok at Mane Attraction Salon, Owners Chris and Jenny Knudsen say General Manager Sami Hernandez is their go-to resource and ultimate sounding board. Meet Sami in this installment of Meet the Manager.

Pagoda, a new AI-native operating system for scheduling, payments, patient records, marketing, and client communications, launches at Skinovatio Medical Spa in Arlington Heights, Illinois.

At a panel discussion hosted by L’Oréal Professionnel in Paris in early July, French Philosopher Sophie Galabru explored the cultural shift where women are increasingly choosing natural, personalized color results over traditional grey coverage. In an exclusive interview with SALON TODAY, Galabru and L’Oréal Professionnel Colorist Pierrick Beringer discuss this shift and how salons and colorists respond.

At Salon Blonde, Director of Operations treats the staff as the salon's most important guests, while her wonderful 'nerdy' side, loves data, systems, and numbers. Find out how she makes Salon Blonde tick.

In an exclusive interview with SALON TODAY, Salon Owner Salvatore Minardi reflects on his past 18 months as Intercoiffure America Canada's World Talent Exchange Ambassador and how his experiences will help encourage cultural and artistic exchange and support greater engagement between ICA and the global organization Intercoiffure Mondial.

Everything you need to know about client retention as a salon owner.

Owner Shelby Bills says her general manager, Sydney Osborne, reminds her of the power of leading with heart. Find out how Osborne became a great leader in our lastest installment of Meet the Manager.

In her latest blog, Kati Whitledge identifies the five stages salon owners go through when a team member leaves the salon unethically, offering advice for each stage.

The beauty and wellness businesses pulling ahead aren’t just working harder—they’re using AI to capture demand, personalize pricing, and convert more of every guest interaction into revenue. Here’s what the benchmark data reveals about the growing gap between AI adopters and everyone else.
Sponsored by Zenoti
Stop chasing recruitment ghosts on generic job boards and start curating an elite team. Discover the framework that top-tier salons use to bypass phone tag, automate visual portfolio vetting, and attract high-earning, culture-first beauty professionals directly through real-time messaging. Turn your recruitment process into an exclusive brand invitation that keeps your highest-ticket chairs permanently filled.
Sponsored by Beautista
Your calendar looks full, but is all of that demand actually converting to revenue? From phantom rebookings to underpriced peak hours, the 2026 Benchmark Report exposes five revenue leaks that most beauty and wellness businesses don’t even know they have.
Sponsored by Zenoti