
A Partner in Business and in Life
At Janet St. Paul Studio for Hair and Beauty, Director of Operations Natasha McMillen helps bring her wife Janet St. Paul's vision to life, elevating every system from education to operations.
As another year comes to an end, Ian Marc Smith owner of Imagine Salon and Spa in Bedford, Nova Scotia, reflects on the importance of his role in his clients' lives.

When I was a yoiung man, there had always been a stigma that surrounded your career choices. You could be a policeman, a teacher, a doctor or a lawyer, but to choose a career as a plumber, an electricitan, a carpenter or a hairdresser wasn't supposed to be your first option—at least in my family.
As the years went on, and life's circumstances slowly started to unfold, it became clear to me that my life path had led me to becoming exactly what I was told I shouldn't be—a hairdresser. At first, I figured, "This will be a breeze." But little did I know, I had no real idea of what I was signing up for.
Like many of the choices we make in life, we are often unaware of what lies behind closed doors, until we open them. the fear of what is to come, for me, is met time and time again with the thought, "I'm glad I opened that door and took a leap of faith." Whatever the oucome, there always came a general knowledge anf fulfillment, allowing me to reflect on the decision to opten the door and know that it's better to take a chance on something good, than never knowing at all.
Many years have passed since I decded to become a hairdresser, and more importantly, many more doors have been opened. Still to some, I'm just a hairdresser, but for me, I am blessed. To be a hairdresser has allowed me to experience a life that has evolved into a conviction of pride, happiness and completion as a man. I have been blessed with a wife of 27 years, three beautiful children, many friends and a career that could make any policeman, teacher, doctor or lawyer envious.
Each morning when I awake, I delve into my daily routine of waiting for my morning newspaper, pouring a fresh cup of coffee and giving myself a little time to peruse and reflect on the day's haedlines.
In recent weeks, it's not just the day's headlines that I've been reflecting on. Unfortunaately, it's been on many of the sadder conversations I have with my clients and colleagues. I've been incredibly touched and saddened by the losses of some of our industry peers and clients' loved ones.
My years as a hairdresser have afforded me the ability to listen to many memories and stories, and I have felt privelged as I've been an ear for my clients and customers. For me, my clients have become an intricate part of my life, and also a part of my daily routine. Yet, when I turn the pages of my morning newspaper and come to the obituaries, it's at a moment that I look over the names with a glance, always in fear of seeing a neame that I recognize.
In recent days, there have been a few losses that have moved me. However, I"ve increasingly become frustreated in not knowing what to say or do. Sure, anyone can give an emphathetic look, smile, comeent of understanding or a sympathetic reply that makes him or her feel like they can make a difference. Yet knowing that when you sit in my chair, however long that may be, I will be there for you, whether it is to listen, make you feel beautiful or simply give you the time to sit and relax. That is the way I make a difference.
Being your hairdresser, I get to celebrate milestones in your life—your graduation, your wedding, your first child. Even though I'm just your hairdresser, I also share an illness with your loved ones and the pain of a loss of a family member or close friend. Even though I'm just your hairdresser, I silently grieve several times each week with multiple clients that visit our salon on a regular basis.
So...I gues I'm not JUST a hairdresser. I'm a part of you, your daily grooming ritual in your life. I laugh with you, I hurt for you and I want you to know I care. I'm blessed to have you as a part of my life, and I am so fortunate to have chosen a career that affords me to be thankful every day I come to work.
I look forward to tomorrow's conversation.

At Janet St. Paul Studio for Hair and Beauty, Director of Operations Natasha McMillen helps bring her wife Janet St. Paul's vision to life, elevating every system from education to operations.

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