MENU
SEARCHSalons from across the globe have more in common than you might think.
I recently had the privilege of serving as a judge for the third Global Salon Business Awards. The GSBA, founded by Paula Kent Meehan, honors salons around the world for excellence in entrepreneurship. Partnering with UCLA’s Anderson School of Management, the GSBA rates salons based on numerous categories including leadership, management, education, community service, branding and more.
Needless to say, applications for the GSBA are detailed and completing the process can take dozens of hours. The result is a comprehensive look at each salon. Owners who take the time to complete the application find they learn a lot about the strengths and weaknesses in their businesses. Win or lose, every owner walks away with a useful tool to evaluate and improve his or her salon.
Basic Training
One of the most interesting categories to evaluate from the GSBA applicants was the education section. Whether it’s an American salon owner or one from Iceland, these innovative leaders are making education in the salon a priority with classes, training sessions, trips and management seminars.
This month, we take a look at the education of young talent in the salon. In “Talent Show” on page 38, owners weigh in on their apprentice programs—what works, how to implement and how to motivate young stylists. Every salon has its own unique program to train its new stylists, but each program fits the culture of the salon and achieves the ultimate goal—creating quality stylists with good technical and customer service skills.
Don’t miss the Global Salon Business Awards June 7-9 in Hollywood, California. This two-day conference includes business forums, social events and much more for salon owners worldwide.
Most salon owners have no idea what these numbers are. You can hit record sales and still have a profit problem. The difference comes down to four numbers almost nobody was taught to track.
Sponsored by Strata Salon Systems™
A five-area audit every owner-dependent salon needs to run. You built something that looks successful. Now find out if it can survive without you.
Sponsored by Strata Salon Systems™
Every month you put off fixing the problem, it gets bigger, more expensive, and harder to solve.
Sponsored by Strata Salon Systems™
At Janet St. Paul Studio for Hair and Beauty, Director of Operations Natasha McMillen helps bring her wife Janet St. Paul's vision to life, elevating every system from education to operations.
Expand your color service menu with the Pinstripe technique. Brooks and Brooks' Marlon Hawkins walks you through the technique.
The strongest salons, spas, and med spas know which numbers tell the real story of their business. In this practical guide, Phorest breaks down the five essential KPIs every business should track to improve retention, boost revenue, and make smarter decisions with confidence.
Sponsored by Phorest
At Bella Style Salon in Slidell, Louisiana, Director of Operations Angela Meyer tackles inventory, team management, and guest relations. Read all about her in our latest Meet the Manager.
Starting at Impressions front desk in 2006 when he was 19 years old, General Manager Paul Petrowsky is a seasoned professional who owner Sarah Taylor says is responsible for much of her own success.
Planning is in full swing for the most anticipated events and promotions for the 2026 holidays. As owners share their favorite ways to celebrate, they prove that a carefully planned event can also build culture, increase client loyalty, boost sales, and set a business up for a successful 2027.
When things run amok at Mane Attraction Salon, Owners Chris and Jenny Knudsen say General Manager Sami Hernandez is their go-to resource and ultimate sounding board. Meet Sami in this installment of Meet the Manager.
Pagoda, a new AI-native operating system for scheduling, payments, patient records, marketing, and client communications, launches at Skinovatio Medical Spa in Arlington Heights, Illinois.
At a panel discussion hosted by L’Oréal Professionnel in Paris in early July, French Philosopher Sophie Galabru explored the cultural shift where women are increasingly choosing natural, personalized color results over traditional grey coverage. In an exclusive interview with SALON TODAY, Galabru and L’Oréal Professionnel Colorist Pierrick Beringer discuss this shift and how salons and colorists respond.
At Salon Blonde, Director of Operations treats the staff as the salon's most important guests, while her wonderful 'nerdy' side, loves data, systems, and numbers. Find out how she makes Salon Blonde tick.
In an exclusive interview with SALON TODAY, Salon Owner Salvatore Minardi reflects on his past 18 months as Intercoiffure America Canada's World Talent Exchange Ambassador and how his experiences will help encourage cultural and artistic exchange and support greater engagement between ICA and the global organization Intercoiffure Mondial.
Everything you need to know about client retention as a salon owner.
Owner Shelby Bills says her general manager, Sydney Osborne, reminds her of the power of leading with heart. Find out how Osborne became a great leader in our lastest installment of Meet the Manager.
In her latest blog, Kati Whitledge identifies the five stages salon owners go through when a team member leaves the salon unethically, offering advice for each stage.
