Listen in as SALON TODAY editors interview thought leaders in the professional beauty industry, experts on a variety of business topics, salon owners and managers, distributors and manufacturers:
Listen in as SALON TODAY editors interview thought leaders in the professional beauty industry, experts on a variety of business topics, salon owners and managers, distributors and manufacturers. Subscribe
to this podcast using iTunes. Don't miss one episode!
William George with Stacey Soble
Ad Loading...
William George, owner of the James Joseph Salons in Boston, talks about the importance of maintaining the right product mix in his inventory, as well as his process for determining when to add new products and let slow sellers go.
Deborah Schmidt with Stacey Soble As owner of Mitchell's Salons and Day Spas in Cincinnati, Ohio, Deborah Schmidt is witnessing clients stretch appointments just like every other salon. Here,she talks about her approach for facing this with understanding and why it's important to keep loyalty strong for future growth.
John Moroney with Stacey Soble As the leader of salon development for P&G Salon Professional, John Moroney explains why the Salon Business Success: Salon Owner Management Forum at America's Beauty Show is a 'can't miss' event for any owner who wants to focus on salon growth.
Ad Loading...
Eva Scrivo with Stacey Soble Eva Scrivo owns Eva Scrivo Salon with husband Arik in Manhattan. Here, Eva addresses her successful method for seamlessly incorporating product needs into the service by focusing on technique.
Jason Hall with Stacey Soble With David Kafer, Jason Hall owns two RED 7 Salons, located in Chicago and Evanston, Illinois. Hall shares how their business kept sales strong during the past two years by incorporating numerous value-added experiences into each guest's service.
Ad Loading...
Frank Gambuzza with Stacey Soble With his wife Belinda, Frank Gambuzza owns Visage Salon Spa Studio in Knoxville, Tennessee. Here, Gambuzza stresses why he thinks teaching clients how to style their hair at home should be part of the everyday service and not the subject of a special class.
Frank Gironda with Stacey Soble As the president of Cosmetologists Chicago, Frank Gironda, who also owns the Frank Gironda Salons and Spas in Naperville, Illinois, discusses the importance of an association when it comes to building your own salon business.
Ginny Eramo with Stacey Soble In Boston, Massachusetts, Ginny Eramo owns makes advanced education a top priority at her Interlocks Salon Spa. As her staff travel the world in search of the best opportunities, Ginny talks about how she shares those accomplishments with her clients, her community and the local media.
Ad Loading...
Reuben Carranza with Stacey Soble As CEO of P&G Salon Professional North America, Reuben Carranza taps into key research findings to show us how understanding consumer behavior can helps salons design a positive experience and gain clients for life.
Bruno Mascolo with Stacey Soble CEO of TONI&GUY Bruno Mascolo takes an emotional look back at the past year-from the excitement of selling TIGI to Unilever to the devastating loss of his brother Guy-and reveals where he sees growing next.
Ad Loading...
Peter DiCaprio with Stacey Soble As the history-making Noelle Spa for Beauty and Wellness celebrates 50 years, owner Peter DiCaprio shares its ups and downs, from launching the day spa movement to the walkout and fire that shaped the company's course.
Susanne Warfield with Stacey Soble Susanne Warfield, the executive director of the National Coalition of Estheticians, Manufacturers/Distributors & Associations, encourages anyone with an interest in skincare to help elevate the industry by getting involved with NCEA. Find out about the coalition's key initiatives.
Nick Arrojo with Stacey Soble Celebrity stylist, educator and salon owner Nick Arrojo shares the
details about the unique educational program that backs his newly
launched line.
Ad Loading...
John Harms with Stacey Soble John Harms, president of founder of Harms Software, shares the details of The Perfect Match competition for Harms Millennium software. Find out how to win prizes worth up to $13,000 simply by sharing your software love story.
Stacey Soble with Steve Sleeper Steve Sleeper, executive director of the Professional Beauty Association, shares details of the merger between the PBA and the National Cosmetology Association, including how the marriage of the two associations promises big benefits to members of both.
Ad Loading...
Stacey Soble with Steven Goddard Steven Goddard, founder and president of Pravana Naturceuticals, previews Beach Wave, the hot, surf-inspired hair service which delivers new revenue potential for 2010.
Stacey Soble with Adrienne Kramer Adrienne Kramer, president of Mirabella Beauty Cosmetics, talks about why a cosmetics line is an important addition to the salon experience and shows you how to turn hair clients onto makeup sales.
Stacey Soble with Lauren Gartland Lauren Gartland, founder of the business coaching company Inspiring Champions, offers some creative strategies for igniting your retail sales this season and beyond.
Ad Loading...
Stacey Soble with Todd Shea Todd Shea is the marketing director for Aware Personalized Branding. In
this podcast, he discusses how a personalized brand can help a salon
differentiate itself in its marketplace and solidify client loyalty.
Plus, he outlines the steps in launching your own branded line.
Stacey Soble with Geno Stampora Geno Stampora, industry consultant, coach and the recipient of the 2009
NAHA Hall of Leaders award, advises salons on how to get involved in
their own communities and within the industry to bolster business in
tough times.
Ad Loading...
Stacey Soble with Bruce Tulgan Bruce Tulgan is the author of Not Everyone Gets a Trophy: How to Manage Generation Y. He shares his top strategies for recruiting, managing, and motivating GenYers.
Stacey Soble with Sonya Dove Listen in to Recovery Roadmap, a series of podcasts sponsored by
P&G Professional to help salons thrive in tough economic times. In
this first edition, Stacey Soble interviews Sonya Dova, Wella creative
director and the co-owner of the Doves Studio in Santa Monica,
CA.
Stacey Soble with Rochelle Mucha Rochelle Mucha, Ph.D. is the author of Aesthetic Intelligence: Reclaiming the Power of Your Senses. For this book, which reveals how business and the performing arts intersect to fuel creativity and innovation, Mucha cites interesting observations from the salon she patronizes--Aria Salon Spa Shoppe in Alpharetta, Georgia.
Ad Loading...
Stacey Soble with Daniel Kaner Daniel Kaner is co-president and one of the founders of the new prestige line, Oribe Hair Care. In this podcast, he talks about how the company worked with a fragrance house to custom blend the line's unique fragrance, which blends notes from Oribe's personal history and creates a unique link between the artist, the salon and the client.
All beauty professionals should know how to identify when a client may need some health guidance. Tracy Rado discusses some common questions that clients ask in the chair, how to advise them, and when to refer them to a specialist.
From managing air traffic on busy days to handling frustrated guests' complaints, your front desk team often serves as the salon's emotional shock absorber. From a customer service lesson from the DMV to a list of strategies for caring for your front line, our experts offer ideas for alleviating stress, celebrating wins, and setting goals.
According to the KIM Report, top-line salon revenue appears steady or slightly up, but that growth is driven primarily by service price increases. Beneath the surface, retail performance and client visit frequency (appointment drift) are under real pressure. In his latest blog, Alain Audet offers strategies for keeping your salon's retail sales strong.
Putting your family to work in the salon offers some real tax benefits, but you have you have to play by the rules of the tax code to claim them. Azarvand Tax Law's Leticia Skrabut, Esq., shows you how.
Discover how to create a true “WOW experience” for every client by first building a culture where your team feels engaged, empowered, and inspired. Drawing on Calvin Stovall’s Iconic Framework, this blog explores how salon, spa, and clinic leaders can strengthen culture, elevate customer experience, and build a business that stands out for the long term.
The wellness industry is growing fast, and salons and barbershops already are an important part of it. In her first blog, Tracy Rado shares where the wellness dollars are heading, and how salons can grow with this movement.
While salon sales are increasing, owners often feel they're working harder for the same or less profit. Leverage Q2 data from The KIM Report, Alain Audet reveals some of the structural changes that are dampening your growth and why your region and your salon size matters.
Weaknesses in your business are amplified during the Holiday Season. Spark Pro Global's Lucy Randall shows you five things to do now to have the strongest holiday season yet.
In Kati Whitledge's latest blog, she shares how salons have moved away from dress codes and embraced appearance standards. But by removing strict dress codes, some businesses may have unintentionally lowered their appearance standards. Whitledge helps you explain to your team why an appearance standard is important and how to smoothly implement a new appearance policy.
The Small Business Health Care Tax Credit is a non-refundable tax credit for for-profit businesses that provides a financial incentive for eligible employers who offer health insurance coverage to their employees. Leticia Skrabut, Esq., walks you through how to claim that credit.
Developing strong work habits early in one's career supports long-term success in the salon industry. Jesse Linares offers new stylists his top five tips.
Most salon owners have no idea what these numbers are.
You can hit record sales and still have a profit problem. The difference comes down to four numbers almost nobody was taught to track.
At Janet St. Paul Studio for Hair and Beauty, Director of Operations Natasha McMillen helps bring her wife Janet St. Paul's vision to life, elevating every system from education to operations.