Salon Today
MenuMENU
SearchSEARCH

Book Review: Tribes: We Need You to Lead Us

Tribes: We Need You to Lead Us By Seth Godin Reviewed by industry consultant Gordon Miller, former director of the National Cosmetology Association

by Web Editor
July 10, 2011
3 min to read



Tribes: We Need You to Lead Us
By Seth Godin
Published by: The Penguin Group
Reviewed by industry consultant Gordon Miller, former director of the National Cosmetology Association

What is the book about?

Popular marketing guru, blogger and author Seth Godin defi nes a tribe as "any group of people, large or small, who are connected to one another, a leader and an idea. For millions of years, people have joined tribes, be they religious, ethnic, political or even musical (think Deadheads). It's our nature." With the advent of the internet (eliminating the barriers of geography, cost and time) people are coming together in new and ever expanding ways-allowing existing ‘tribes' to get bigger and new tribes to come into being. And, although technology is changing lives in ways we couldn't even imagine 10 years ago, one thing the internet can't do is provide leadership-of your staff, fellow employees, customers, followers, fans and more. Tribes is about leadership in the age of the internet, online communities and new ways of connecting-and how you can leverage your passion in new ways.

Why did you like this book?
It was short, to the point and easy to read-it was a new take on an old topic (leadership) that is meaningful in many ways. As Godin says: "Without leaders, there are no followers. You're a leader. We need you."

Importantly, Godin does a great job in separating management from leadership. "Management is about manipulating resources to get a known job done" while leadership "is about creating change that you believe in." There's no arguing the world around us is changing at a pace that is dumbfounding, and that new kinds of leaders are needed in all parts of our lives. This book is both thought-provoking and, for those who buy into the author's way of thinking, a handbook for leading in ways that fit the new world order.

What was the biggest takeaway message for you?
That leadership, like most things in life, begins with making a choice. If you believe passionately in what you do, you have the potential to lead-and to make a positive difference in things that matter to you.

What idea did you implement in your business or personal life?
Leadership brings with it accountability- and this book makes one think not only about how to be a new kind of leader but also about what responsibilities come with that role.

I'm working to build more of those accountabilities into all parts of my interactions with those I connect with professionally and personally-and think I'm a better person (and professional) because of this book.

Why would you recommend this book to other professionals?
The internet is allowing salon professionals to connect with each other and with their current and future clients in ways that were not long ago unfathomable. Tribes is a great primer for salon owners, managers and professionals on how to take their passion for beauty and service and turn it into bigger, better results in their careers and lives by leading.

Subscribe to Our Newsletter

More Salon Management

Nicki Wenz (above) and Allison Stock of Zandi K Salon

The Heartbeat of Zandi K's Success

After moving to Colorado and teaching at a cosmetology school, Allison Stock joined Zandi K as a stylist, eventually becoming part of the Leadership Team, Education Team and Master Bridal Team. Today, as Director of Operation, Stock is Owner Nicki Wenz's right hand, managing human resources and operations, education and career development, and coaching and culture.

Ad Loading...
Solar panels on a commercial building.

Shedding Light on Solar Tax Credits for Your Beauty Business

Buried inside the One Big Beautiful Bill Act are federal solar tax credit changes that deserve your attention now. Two of the credits that matter most to commercial property owners, the Investment Tax Credit and the Production Tax Credit, are still available, but only if you move fast. A third, the Commercial Building Energy Efficiency Deduction, has a hard termination date that is closer than most people realize.

The Salon Ghost Report: Stop Wasting Hours Chasing Unqualified Applicants

Up to 40% of hair stylists ghost the salon interview stage, leaving owners trapped playing endless phone tag with uncommitted applicants. This data-driven report breaks down why traditional job boards create recruitment friction and reveals the modern messaging strategies high-growth salons use to get pre-qualified talent to actually show up. Learn how to transition from cold calling to high-conversion conversations that protect your time and fill your chairs.

Sponsored by Beautista

2026 Beauty & Wellness Summer Marketing Calendar

Keeping your appointment book full when clients are in vacation mode takes more than a good Instagram post. It takes a plan. The 2026 Summer Marketing Calendar from Meevo gives salon, spa & med spa owners a month-by-month roadmap with sharp themes, key opportunity dates, and campaign ideas specifically designed for the beauty & wellness industry. Here’s to your summer season working as hard as you do!

Sponsored by Millennium Systems International

Ad Loading...

The Voice of Calm

Elyse Rogers is an uplifting presence at The Headroom who makes the team feel heard even in stressful situations. Owner Danielle Cherewyk sings her praises in this installment of Meet the Manager.

The State of Beauty and Wellness in 2026

Same-store revenue grew just 2% for the second straight year—and new guest visits declined across every segment of the industry. The 2026 Benchmark Report reveals where growth is actually happening, which verticals are pulling ahead, and what the data says about where your business stands right now.

Sponsored by Zenoti

Ad Loading...