
A Partner in Business and in Life
At Janet St. Paul Studio for Hair and Beauty, Director of Operations Natasha McMillen helps bring her wife Janet St. Paul's vision to life, elevating every system from education to operations.
AS A BUSY SALON OWNER, you may not have the time to tiptoe through the tulips, but take a moment to mentally take that walk anyway. Now is the time to focus on spring and summer in the salon—celebrate the new season, refresh your service menu and do some serious Spring cleaning. Consider this:
AS A BUSY SALON OWNER, you may not
have the time to tiptoe through the
tulips, but take a moment to mentally
take that walk anyway. Now is the time
to focus on spring and summer
in the salon—celebrate the new
season, refresh your service
menu and do some serious
Spring cleaning. Consider this:
>>April 22 marks the 40th anniversary of Earth Day, the
holiday that’s become central to cause marketing in salons
around the country. Look for a green philanthropy in your
community and see how you can help—whether it’s committing
your business to a renewable energy source, raising money for a green cause or
cleaning up a local park. Communicate your efforts to staff and client and elicit their
support—a feel-good project is the perfect vehicle for bonding with both.
>>Now through August marks the high season for pedicures, highlights, body care
treatments and sunless tanning services. Create a few new services or packages and
design a special seasonal menu that triggers your clients’ warm weather impulses.
>>Gather the staff, close the salon early on a slow day and sponsor dinner and a
movie. Not only is Chris Rock’s Good Hair, now available on DVD, a good laugh,
it’s an eye-opener, even for the most skilled stylist. Throw in a few pizzas, and it’s a
cheap and easy team-building activity.
>>On Tabatha’s Salon Takeover, Madame Coffey is famous for giving salons
the white glove inspection. What would she say about your salon? Give yourself a
tough and thorough inspection to jumpstart your spring cleaning. Make a list and
determine what needs to be done immediately, this week, this month and in the near
future. Divvy up tasks amongst the staff, and start a repair fund that helps with jobs
requiring a little more expertise.

At Janet St. Paul Studio for Hair and Beauty, Director of Operations Natasha McMillen helps bring her wife Janet St. Paul's vision to life, elevating every system from education to operations.

Expand your color service menu with the Pinstripe technique. Brooks and Brooks' Marlon Hawkins walks you through the technique.
The strongest salons, spas, and med spas know which numbers tell the real story of their business. In this practical guide, Phorest breaks down the five essential KPIs every business should track to improve retention, boost revenue, and make smarter decisions with confidence.
Sponsored by Phorest

At Bella Style Salon in Slidell, Louisiana, Director of Operations Angela Meyer tackles inventory, team management, and guest relations. Read all about her in our latest Meet the Manager.

Starting at Impressions front desk in 2006 when he was 19 years old, General Manager Paul Petrowsky is a seasoned professional who owner Sarah Taylor says is responsible for much of her own success.

Planning is in full swing for the most anticipated events and promotions for the 2026 holidays. As owners share their favorite ways to celebrate, they prove that a carefully planned event can also build culture, increase client loyalty, boost sales, and set a business up for a successful 2027.

When things run amok at Mane Attraction Salon, Owners Chris and Jenny Knudsen say General Manager Sami Hernandez is their go-to resource and ultimate sounding board. Meet Sami in this installment of Meet the Manager.

Pagoda, a new AI-native operating system for scheduling, payments, patient records, marketing, and client communications, launches at Skinovatio Medical Spa in Arlington Heights, Illinois.

At a panel discussion hosted by L’Oréal Professionnel in Paris in early July, French Philosopher Sophie Galabru explored the cultural shift where women are increasingly choosing natural, personalized color results over traditional grey coverage. In an exclusive interview with SALON TODAY, Galabru and L’Oréal Professionnel Colorist Pierrick Beringer discuss this shift and how salons and colorists respond.

At Salon Blonde, Director of Operations treats the staff as the salon's most important guests, while her wonderful 'nerdy' side, loves data, systems, and numbers. Find out how she makes Salon Blonde tick.

In an exclusive interview with SALON TODAY, Salon Owner Salvatore Minardi reflects on his past 18 months as Intercoiffure America Canada's World Talent Exchange Ambassador and how his experiences will help encourage cultural and artistic exchange and support greater engagement between ICA and the global organization Intercoiffure Mondial.

Everything you need to know about client retention as a salon owner.

Owner Shelby Bills says her general manager, Sydney Osborne, reminds her of the power of leading with heart. Find out how Osborne became a great leader in our lastest installment of Meet the Manager.

In her latest blog, Kati Whitledge identifies the five stages salon owners go through when a team member leaves the salon unethically, offering advice for each stage.

The beauty and wellness businesses pulling ahead aren’t just working harder—they’re using AI to capture demand, personalize pricing, and convert more of every guest interaction into revenue. Here’s what the benchmark data reveals about the growing gap between AI adopters and everyone else.
Sponsored by Zenoti
Stop chasing recruitment ghosts on generic job boards and start curating an elite team. Discover the framework that top-tier salons use to bypass phone tag, automate visual portfolio vetting, and attract high-earning, culture-first beauty professionals directly through real-time messaging. Turn your recruitment process into an exclusive brand invitation that keeps your highest-ticket chairs permanently filled.
Sponsored by Beautista
Your calendar looks full, but is all of that demand actually converting to revenue? From phantom rebookings to underpriced peak hours, the 2026 Benchmark Report exposes five revenue leaks that most beauty and wellness businesses don’t even know they have.
Sponsored by Zenoti