2016 Coaches and Consultants Guide: Jayne and Company
jayneandco.com440-846-6022jayne@jayneandco.comOwner: Jayne MorehouseJayne and Company helps salons and spas define what makes their businesses unique, then shares those attributes via a customized, cost-effective, results-oriented communications ...
Jayne and Company helps salons and spas define what makes their businesses unique, then shares those attributes via a customized, cost-effective, results-oriented communications plan. It will combine the perfect mix of public relations, social media, advertising, website content, blogs, newsletters and any other communication tools and tactics.
WHY WE’RE DIFFERENT: We wrote the book on public relations for the salon—literally. We have a track record of successfully creating and communicating the content that builds beauty businesses’ reputations, increases client loyalty, attracts new clients, reduces team turnover and grows each business’s bottom line. Plus we “get it.” We work with companies on all levels of professional beauty from manufacturers and distributors to beauty schools, salon chains, independent salons and independent stylists. We understand the nuances of every context and tell your story accordingly.
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HOW WE WORK: We immerse ourselves into your business to learn everything we can about how it operates. Then, we build the plan, the content and the timeline to get you there.
CATCH US AT: Starting first quarter 2016, we’re launching a weekly enewsletter of tactics, tips and tested ideas to help salons and stylists grow their businesses by connecting with and serving their clients and communities in ways that matter. To subscribe for FREE, email newsletter@jayneandco.com with your email address, first and last name, and salon name.
WORDS OF WISDOM: Publicizing yourself and your work without a strategy and a plan is no different than starting to cut and color a new client without doing a consultation first. Here’s what to do: 1. Plan, 2. Execute, 3. Evaluate your results and adjust your plan accordingly. Repeat.
All beauty professionals should know how to identify when a client may need some health guidance. Tracy Rado discusses some common questions that clients ask in the chair, how to advise them, and when to refer them to a specialist.
From managing air traffic on busy days to handling frustrated guests' complaints, your front desk team often serves as the salon's emotional shock absorber. From a customer service lesson from the DMV to a list of strategies for caring for your front line, our experts offer ideas for alleviating stress, celebrating wins, and setting goals.
According to the KIM Report, top-line salon revenue appears steady or slightly up, but that growth is driven primarily by service price increases. Beneath the surface, retail performance and client visit frequency (appointment drift) are under real pressure. In his latest blog, Alain Audet offers strategies for keeping your salon's retail sales strong.
Putting your family to work in the salon offers some real tax benefits, but you have you have to play by the rules of the tax code to claim them. Azarvand Tax Law's Leticia Skrabut, Esq., shows you how.
Discover how to create a true “WOW experience” for every client by first building a culture where your team feels engaged, empowered, and inspired. Drawing on Calvin Stovall’s Iconic Framework, this blog explores how salon, spa, and clinic leaders can strengthen culture, elevate customer experience, and build a business that stands out for the long term.
The wellness industry is growing fast, and salons and barbershops already are an important part of it. In her first blog, Tracy Rado shares where the wellness dollars are heading, and how salons can grow with this movement.
While salon sales are increasing, owners often feel they're working harder for the same or less profit. Leverage Q2 data from The KIM Report, Alain Audet reveals some of the structural changes that are dampening your growth and why your region and your salon size matters.
Weaknesses in your business are amplified during the Holiday Season. Spark Pro Global's Lucy Randall shows you five things to do now to have the strongest holiday season yet.
In Kati Whitledge's latest blog, she shares how salons have moved away from dress codes and embraced appearance standards. But by removing strict dress codes, some businesses may have unintentionally lowered their appearance standards. Whitledge helps you explain to your team why an appearance standard is important and how to smoothly implement a new appearance policy.
The Small Business Health Care Tax Credit is a non-refundable tax credit for for-profit businesses that provides a financial incentive for eligible employers who offer health insurance coverage to their employees. Leticia Skrabut, Esq., walks you through how to claim that credit.
Developing strong work habits early in one's career supports long-term success in the salon industry. Jesse Linares offers new stylists his top five tips.
Most salon owners have no idea what these numbers are.
You can hit record sales and still have a profit problem. The difference comes down to four numbers almost nobody was taught to track.
At Janet St. Paul Studio for Hair and Beauty, Director of Operations Natasha McMillen helps bring her wife Janet St. Paul's vision to life, elevating every system from education to operations.