2016 Coaches and Consultants Guide: Empowering You Consulting and Training
empoweringyouconsulting.com812-455-1367amy@empoweringyouconsulting.comOwner: Amy CarterWe empower clients to take control of all aspects of their business. Our coaching calls, in-salon sessions, webinars, and Empowering You University programs ...
We empower clients to take control of all aspects of their business. Our coaching calls, in-salon sessions, webinars, and Empowering You University programs equip owners, management and staff with the knowledge, tools, tips and strategies to build stronger client relationships, increase profits, keep customer satisfaction high.
WHY WE’RE DIFFERENT: Our programs allow salon and spa owners, management teams, technicians, and support staff to learn the skills and strategies necessary for success on their own time. We offer online seminars and on-demand webinars, call-in group and individual coaching, in-salon team and individual training, educational seminars at beauty trade shows, and our three-day Empowering You University seminar. Many of our business coaches are also certified life coaches, and we assist clients in setting and reaching personal as well as professional goals.
HOW WE WORK: We listen to what clients want and what they need, then we work with them to make a plan to address their individual concerns. The next step is to begin working solutions to the concerns through a series of in-person or remote coaching sessions, support calls and action steps. In our years of working with individual clients, we began to see a pattern and we developed our programs—like Empowering You University, our webinars, and our group coaching calls—to break these patterns and build strong businesses using principles that can be applied almost universally.
CATCH US AT: At Empowering You University for Owners in Los Angeles, November 1-3 and in NYC May 15-17 or at Power-Up Your Leadership 2-day course for Managers January 21-22. Empowering You also makes appearances at major beauty shows and you can always catch us in your salon or on Facebook.
WORDS OF WISDOM: Your salon experience begins and ends with the front desk that can greet customers warmly, keep a neat and organized area, maintain attractive retail displays, help upsell clients on retail and services, and prebook a high percentage of customers.
All beauty professionals should know how to identify when a client may need some health guidance. Tracy Rado discusses some common questions that clients ask in the chair, how to advise them, and when to refer them to a specialist.
From managing air traffic on busy days to handling frustrated guests' complaints, your front desk team often serves as the salon's emotional shock absorber. From a customer service lesson from the DMV to a list of strategies for caring for your front line, our experts offer ideas for alleviating stress, celebrating wins, and setting goals.
According to the KIM Report, top-line salon revenue appears steady or slightly up, but that growth is driven primarily by service price increases. Beneath the surface, retail performance and client visit frequency (appointment drift) are under real pressure. In his latest blog, Alain Audet offers strategies for keeping your salon's retail sales strong.
Putting your family to work in the salon offers some real tax benefits, but you have you have to play by the rules of the tax code to claim them. Azarvand Tax Law's Leticia Skrabut, Esq., shows you how.
Discover how to create a true “WOW experience” for every client by first building a culture where your team feels engaged, empowered, and inspired. Drawing on Calvin Stovall’s Iconic Framework, this blog explores how salon, spa, and clinic leaders can strengthen culture, elevate customer experience, and build a business that stands out for the long term.
The wellness industry is growing fast, and salons and barbershops already are an important part of it. In her first blog, Tracy Rado shares where the wellness dollars are heading, and how salons can grow with this movement.
While salon sales are increasing, owners often feel they're working harder for the same or less profit. Leverage Q2 data from The KIM Report, Alain Audet reveals some of the structural changes that are dampening your growth and why your region and your salon size matters.
Weaknesses in your business are amplified during the Holiday Season. Spark Pro Global's Lucy Randall shows you five things to do now to have the strongest holiday season yet.
In Kati Whitledge's latest blog, she shares how salons have moved away from dress codes and embraced appearance standards. But by removing strict dress codes, some businesses may have unintentionally lowered their appearance standards. Whitledge helps you explain to your team why an appearance standard is important and how to smoothly implement a new appearance policy.
The Small Business Health Care Tax Credit is a non-refundable tax credit for for-profit businesses that provides a financial incentive for eligible employers who offer health insurance coverage to their employees. Leticia Skrabut, Esq., walks you through how to claim that credit.
Developing strong work habits early in one's career supports long-term success in the salon industry. Jesse Linares offers new stylists his top five tips.
Most salon owners have no idea what these numbers are.
You can hit record sales and still have a profit problem. The difference comes down to four numbers almost nobody was taught to track.
At Janet St. Paul Studio for Hair and Beauty, Director of Operations Natasha McMillen helps bring her wife Janet St. Paul's vision to life, elevating every system from education to operations.