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Strategies
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Strategies provides salon and spa owners with the systems, knowledge and accountability to transform themselves into the leaders their companies need them to be. The end result is consistent bottom-line growth, a dynamic team-driven culture, and world-class customer service.
WHY WE’RE DIFFERENT: For more than 20 years, Strategies has been providing owners with the thinking, systems and behaviors to become “no compromise” leaders. Yes, we teach how to drive sales, financial literacy, Team-Based Pay, growth systems, etc. — but without a leader who can implement and guide these new systems, the business will remain stagnant. Far too many consulting firms promise busier chairs and increased sales — with little to no insight on how to convert those dollars into bottom-line profit. Strategies teaches owners how to identify and eliminate the inefficiencies that zap salon/spa profit.
HOW WE WORK: Our most popular support package is the Strategies Membership Program, which allows owners to access all of Strategies Coaching, On-site Training, Seminars, and Webinars for one low monthly fee. Now, Wella customers can use their Global Elite points for Strategies services, and save 15% as well.
CATCH US AT: All classes in Centerbrook, CT unless noted: Incubator – Jan. 12-15, Sacramento, CA; Financial Freedom – Feb. 16-17, Austin, TX; Org. Charts & Job Descriptions Workshop – Mar. 2-3; Incubator Graduate – Mar. 30 – Apr. 2; Salon/Spa Manager Course – Apr. 6-8; Communicating w/ Staff – Apr. 27-28; Incubator – May 4-7; Get Found Online – Inbound Marketing – May 18-19, Austin TX; Front Desk/Guest Services - June 22-23; Communicating w/ Staff – July 13-14.
SMART TALK: Want to blow away your competition and create fiercely loyal customers? Then you must do what others will not. It’s one thing to set high standards of performance, but it’s another to achieve and consistently maintain and refine high standards. Too many stop when the going gets tough. That’s accepting “average.”
All beauty professionals should know how to identify when a client may need some health guidance. Tracy Rado discusses some common questions that clients ask in the chair, how to advise them, and when to refer them to a specialist.
In his latest blog, Leon Alexander Ph.D., challenges industry conventional thinking to help owners add more to their bottom lines.
In her latest blog, Amy Pal helps you develop your own clear guidelines around complimentary free employee services.
From managing air traffic on busy days to handling frustrated guests' complaints, your front desk team often serves as the salon's emotional shock absorber. From a customer service lesson from the DMV to a list of strategies for caring for your front line, our experts offer ideas for alleviating stress, celebrating wins, and setting goals.
According to the KIM Report, top-line salon revenue appears steady or slightly up, but that growth is driven primarily by service price increases. Beneath the surface, retail performance and client visit frequency (appointment drift) are under real pressure. In his latest blog, Alain Audet offers strategies for keeping your salon's retail sales strong.
Putting your family to work in the salon offers some real tax benefits, but you have you have to play by the rules of the tax code to claim them. Azarvand Tax Law's Leticia Skrabut, Esq., shows you how.
Discover how to create a true “WOW experience” for every client by first building a culture where your team feels engaged, empowered, and inspired. Drawing on Calvin Stovall’s Iconic Framework, this blog explores how salon, spa, and clinic leaders can strengthen culture, elevate customer experience, and build a business that stands out for the long term.
Sponsored by Phorest Salon Software
The wellness industry is growing fast, and salons and barbershops already are an important part of it. In her first blog, Tracy Rado shares where the wellness dollars are heading, and how salons can grow with this movement.
While salon sales are increasing, owners often feel they're working harder for the same or less profit. Leverage Q2 data from The KIM Report, Alain Audet reveals some of the structural changes that are dampening your growth and why your region and your salon size matters.
Weaknesses in your business are amplified during the Holiday Season. Spark Pro Global's Lucy Randall shows you five things to do now to have the strongest holiday season yet.
In Kati Whitledge's latest blog, she shares how salons have moved away from dress codes and embraced appearance standards. But by removing strict dress codes, some businesses may have unintentionally lowered their appearance standards. Whitledge helps you explain to your team why an appearance standard is important and how to smoothly implement a new appearance policy.
The Small Business Health Care Tax Credit is a non-refundable tax credit for for-profit businesses that provides a financial incentive for eligible employers who offer health insurance coverage to their employees. Leticia Skrabut, Esq., walks you through how to claim that credit.
Developing strong work habits early in one's career supports long-term success in the salon industry. Jesse Linares offers new stylists his top five tips.
Most salon owners have no idea what these numbers are. You can hit record sales and still have a profit problem. The difference comes down to four numbers almost nobody was taught to track.
Sponsored by Strata Salon Systems™
A five-area audit every owner-dependent salon needs to run. You built something that looks successful. Now find out if it can survive without you.
Sponsored by Strata Salon Systems™
Every month you put off fixing the problem, it gets bigger, more expensive, and harder to solve.
Sponsored by Strata Salon Systems™
At Janet St. Paul Studio for Hair and Beauty, Director of Operations Natasha McMillen helps bring her wife Janet St. Paul's vision to life, elevating every system from education to operations.
