
A Partner in Business and in Life
At Janet St. Paul Studio for Hair and Beauty, Director of Operations Natasha McMillen helps bring her wife Janet St. Paul's vision to life, elevating every system from education to operations.
Inspiring Champions provides attendees with proven and repeatable business systems that are guaranteed to dramatically increase service and retail sales, pre-booking results, client retention and guest satisfaction which all impact your profit.


Lauren Gartland, founder of Inspiring Champions.
Inspiring Champions
inspiringchampions.com
800-496-9305
lauren@inspiringchampions.com OR info@inspiringchampions.com
FOUNDER & PRESIDENT: Lauren Gartland-Roberts, the Red Head Firecracker!
Inspiring Champions provides attendees with proven and repeatable business systems that are guaranteed to dramatically increase service and retail sales, pre-booking results, client retention and guest satisfaction which all impact your profit. We guarantee it!
WHY WE’RE DIFFERENT: We have a proven 20-year track record for changing the lives and businesses of THOUSANDS of individuals in the salon and spa industry. While other training companies may teach students by telling them “what to do” and “why to do it,” Inspiring Champions teaches you “how to do it.” We provide hands-on, experiential learning until you “get it!”
HOW WE WORK: Our mission and primary goal is to take your business to the top! How we achieve this is through hands-on business education and coaching. We have an extraordinary team of salon experts, trainers and coaches who are 150 percent committed to your success and helping you to create not only a business you LOVE but a LIFE! We offer a variety of training opportunities to grow all aspects of your business. For every challenge, obstacle or roadblock you may have, we have a proven solution.
CATCH US AT: Our many Inspiring Champions live camps, trade shows and manufacturer and distributors events throughout the year. For a calendar of current events, check us out at inspiringchampions.com.
SMART TALK: We can all get to the top, we just can’t get there alone. No one ever climbed to the top of Mt. Everest alone. It takes a team of experts and committed individuals. It’s okay to say “I need your help!” That was a major turning point in my own life and business. Whether it is Inspiring Champions you select to help you or another company, my advice to you is to get someone. You can’t afford not to in this competitive world. The school of hard knocks is the most expensive school you will ever attend. Remember, suffering is optional!

At Janet St. Paul Studio for Hair and Beauty, Director of Operations Natasha McMillen helps bring her wife Janet St. Paul's vision to life, elevating every system from education to operations.

Expand your color service menu with the Pinstripe technique. Brooks and Brooks' Marlon Hawkins walks you through the technique.
The strongest salons, spas, and med spas know which numbers tell the real story of their business. In this practical guide, Phorest breaks down the five essential KPIs every business should track to improve retention, boost revenue, and make smarter decisions with confidence.
Sponsored by Phorest

At Bella Style Salon in Slidell, Louisiana, Director of Operations Angela Meyer tackles inventory, team management, and guest relations. Read all about her in our latest Meet the Manager.

Starting at Impressions front desk in 2006 when he was 19 years old, General Manager Paul Petrowsky is a seasoned professional who owner Sarah Taylor says is responsible for much of her own success.

Planning is in full swing for the most anticipated events and promotions for the 2026 holidays. As owners share their favorite ways to celebrate, they prove that a carefully planned event can also build culture, increase client loyalty, boost sales, and set a business up for a successful 2027.

When things run amok at Mane Attraction Salon, Owners Chris and Jenny Knudsen say General Manager Sami Hernandez is their go-to resource and ultimate sounding board. Meet Sami in this installment of Meet the Manager.

Pagoda, a new AI-native operating system for scheduling, payments, patient records, marketing, and client communications, launches at Skinovatio Medical Spa in Arlington Heights, Illinois.

At a panel discussion hosted by L’Oréal Professionnel in Paris in early July, French Philosopher Sophie Galabru explored the cultural shift where women are increasingly choosing natural, personalized color results over traditional grey coverage. In an exclusive interview with SALON TODAY, Galabru and L’Oréal Professionnel Colorist Pierrick Beringer discuss this shift and how salons and colorists respond.

At Salon Blonde, Director of Operations treats the staff as the salon's most important guests, while her wonderful 'nerdy' side, loves data, systems, and numbers. Find out how she makes Salon Blonde tick.

In an exclusive interview with SALON TODAY, Salon Owner Salvatore Minardi reflects on his past 18 months as Intercoiffure America Canada's World Talent Exchange Ambassador and how his experiences will help encourage cultural and artistic exchange and support greater engagement between ICA and the global organization Intercoiffure Mondial.

Everything you need to know about client retention as a salon owner.

Owner Shelby Bills says her general manager, Sydney Osborne, reminds her of the power of leading with heart. Find out how Osborne became a great leader in our lastest installment of Meet the Manager.

In her latest blog, Kati Whitledge identifies the five stages salon owners go through when a team member leaves the salon unethically, offering advice for each stage.

The beauty and wellness businesses pulling ahead aren’t just working harder—they’re using AI to capture demand, personalize pricing, and convert more of every guest interaction into revenue. Here’s what the benchmark data reveals about the growing gap between AI adopters and everyone else.
Sponsored by Zenoti
Stop chasing recruitment ghosts on generic job boards and start curating an elite team. Discover the framework that top-tier salons use to bypass phone tag, automate visual portfolio vetting, and attract high-earning, culture-first beauty professionals directly through real-time messaging. Turn your recruitment process into an exclusive brand invitation that keeps your highest-ticket chairs permanently filled.
Sponsored by Beautista
Your calendar looks full, but is all of that demand actually converting to revenue? From phantom rebookings to underpriced peak hours, the 2026 Benchmark Report exposes five revenue leaks that most beauty and wellness businesses don’t even know they have.
Sponsored by Zenoti