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2010 Salon Software Guide: MINDBODY, INC

When it comes to running an efficient, productive and profitable business, salon software is your most critical tool. This brief guide introduces you to the software players in the professional beauty industry.

Alison Alhamed
Alison AlhamedEditor in Chief, MODERN SALON
Read Alison's Posts
July 10, 2011
2 min to read


2010 SOFTWARE GUIDE

Company

MINDBODY, INC
mindbodyonline.com/salon
888-205-3977
Fax: 866-759-7958
sales@mindbodyonline.com

Newest Product

BizMode, a mobile application that allows businesses to access their schedules from anywhere using their iPhones. We also recently upgraded the software to include several new features tailored specifically to salons.

Platforms

Web-based, serve all platforms.

Key Features

Online scheduling/smarter appointment booking remembers how long it takes for each client's appointment. E-Commerce allows you to sell gift cards, process sales online and keep track of inventory. Appointment Waitlist helps save business until a staff member is available. Salon Travel Sheet summarize appointment details for clients using multiple staff members. Client Formula Tracking stores clients' historic preferences and hair formulas.

Cost

$29/month for single stylists; $65/month for up to five professionals. Cost includes all training, ongoing customer support and other value-add features. Set-up is free for up to 12 professionals.

Training

All training is free and is conducted live via WebEx over the internet and phone. Onsite training is available for a fee. Demos are available online at mindbodyonline.com/salon. Sales reps are also available to do live demos over the internet.

Tech support

Training and technical support is provided both when the software is first purchased and is available indefinitely after that for free. Support is provided live, over the phone and via chat, e-mail and/or through web documentation. We also provide an intensive education workshop for those who want it.

Additional Details

Online scheduling, e-commerce and robust client management tools are all critical to running a successful business in today's environment. MINDBODY also has the latest mobile apps and innovative technologies to keep salons competitive.


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